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GSD i70 panel crashed

  • 10-07-2020 02:08AM
    #1
    Conar
    Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭


    Hey guys. My panel has suddenly crashed. I just get the loading bar along the bottom of the display.
    I can't just power cycle cos it has a battery. Is there a way to force it to restart?


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    You need to open it and disconnect the battery.
    There's 3 philips screws on the bottom.
    Remove the one on the left first and remove that lid. Then remove the other 2 and the keypad will remove from the base and you'll have access to the battery.


  • #3
    Conar
    Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭Conar


    KoolKid wrote: »
    You need to open it and disconnect the battery.
    There's 3 philips screws on the bottom.
    Remove the one on the left first and remove that lid. Then remove the other 2 and the keypad will remove from the base and you'll have access to the battery.

    Thanks.
    I've sent my installer a video and he's sent it on to GSD. I'll wait for a response from them in case it's a hardware fault and they're willing to replace.
    If not I'll give that a go.

    I'll report back either way.


  • #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    GSD will recommend a power cycle and a firmware upgrade .
    How long is it installed?


  • #5
    Conar
    Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭Conar


    KoolKid wrote: »
    GSD will recommend a power cycle and a firmware upgrade .
    How long is it installed?

    Just over 2 years. Do they let end users do that?


  • #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Conar wrote: »
    Just over 2 years. Do they let end users do that?

    No,that's what they will tell your installer.


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