Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.

https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Child account locked out of google

ThumbTaxed · 2020-07-03 09:58:41

Hi there. My son is 11 and loves YouTube. When we set that up we just have not put parental consent on and today he is locked out. As I cant get in to the account i think i cant add parental consent to the account making this a vicious circle really. I cant change date of birth either as verification is needed. Cant ring…

03-07-2020 10:58AM

#1

ThumbTaxed

Registered Users, Registered Users 2 Posts: 377 ✭✭

Join Date: February 2017

Posts: 315

Hi there.

My son is 11 and loves YouTube. When we set that up we just have not put parental consent on and today he is locked out.

As I cant get in to the account i think i cant add parental consent to the account making this a vicious circle really. I cant change date of birth either as verification is needed.

Cant ring Google either.

Help!

0

Comments

#2 04-07-2020 11:50AM

biko

Registered Users, Registered Users 2 Posts: 81,060 ✭✭✭✭

Join Date: July 2005

Posts: 75468

Can you not just start a fresh account?

0
#3 08-07-2020 04:34PM

Inquitus

Registered Users, Registered Users 2 Posts: 13,783 ✭✭✭✭

Join Date: January 2005

Posts: 13288

My daughter had this issue, I was able to change her date of birth and validate she was of age by allowing google to charge my debit card with a nominal 0.01c transaction. She was foolishly asked her date of birth by google at some point and put in her true age.

0