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Vinny Byrnes...never again..

  • 25-05-2020 12:35pm
    #1
    Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    In the past i've recommended this crowd on here and other places as i use them quite a bit...
    Last monday i placed an order for delivery (as i'm more than 5k away) with them ....as of today no delivery, rang them and was told that they were waiting on some items , i asked why no contact to tell me this..no answer, i said this was bad form as i could have had it from ebay by now and he just said "i can cancel the order.."...which i did...

    However, products are subject to availability and in certain cases delays in order processing and despatch may occur that are outside of our control. Where a delay in order despatch does occur customers will be contacted by email.

    This is the reason people are shopping on line(i.e Ebay) , ignorant fcukers like this guy...:mad:

    Vinny Byrnes...good luck...


Comments

  • Registered Users Posts: 5,344 ✭✭✭ LollipopJimmy


    In the past i've recommended this crowd on here and other places as i use them quite a bit...
    Last monday i placed an order for delivery (as i'm more than 5k away) with them ....as of today no delivery, rang them and was told that they were waiting on some items , i asked why no contact to tell me this..no answer, i said this was bad form as i could have had it from ebay by now and he just said "i can cancel the order.."...which i did...

    However, products are subject to availability and in certain cases delays in order processing and despatch may occur that are outside of our control. Where a delay in order despatch does occur customers will be contacted by email.

    This is the reason people are shopping on line(i.e Ebay) , ignorant fcukers like this guy...:mad:

    Vinny Byrnes...good luck...

    Not sure if you're aware but there is a global pandemic at the minute. They are also likely operating a skeleton crew and with people being at home with time on their hands they are probably as busy as ever. I went into motor factors last week and it was out the door


  • Registered Users Posts: 4,358 ✭✭✭ kev1.3s


    Not sure if you're aware but there is a global pandemic at the minute. They are also likely operating a skeleton crew and with people being at home with time on their hands they are probably as busy as ever. I went into motor factors last week and it was out the door

    True and my local motor factors is out the door as well but I still expect a reasonable level of customer service.


  • Registered Users Posts: 5,344 ✭✭✭ LollipopJimmy


    kev1.3s wrote: »
    True and my local motor factors is out the door as well but I still expect a reasonable level of customer service.

    Fair enough, but coming online to slag off a business and call them ignorant ****ers isn't the best way to handle it imo


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    You make it sound like i'm just bored..i've never been spoken to by a shop assistant like that in all my years...If you bother to read my op you'll see their policy...i have a car on blocks in my front garden waiting for supplies...i can neither get in or out of my garage ....thankfully i got some parts from my local Autocare and can move the car tomorrow.....:)


  • Registered Users Posts: 3,940 ✭✭✭ KevRossi


    Sounds like one of ye is a bit of an "ignorant ****er" alright.


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  • Moderators, Home & Garden Moderators Posts: 4,749 Mod ✭✭✭✭ kadman


    KevRossi wrote: »
    Sounds like one of ye is a bit of an "ignorant ****er" alright.



    :D:D:D:D:D


  • Registered Users Posts: 1,043 ✭✭✭ MrCostington


    Max, I just returned from the Santry branch. They spent about 15 min looking up a paint code for my sill (the code is not on the plate, just the body colour) and made up a can for €16, plus gave me lots of advice on some other issues, you won't get that on ebay (of course, I know some sellers there are helpful too).

    Maybe cut them some slack given the times we are in?


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    Max, I just returned from the Santry branch. They spent about 15 min looking up a paint code for my sill (the code is not on the plate, just the body colour) and made up a can for €16, plus gave me lots of advice on some other issues, you won't get that on ebay (of course, I know some sellers there are helpful too).

    Maybe cut them some slack given the times we are in?


    The times we're in.??......how is that an excuse for being a cnut.....the lad was no more interested in helping me out,he didnt even apologise for their non action,cancelling the order was his only reply....
    I'll spend my money back in Twopack and J&S from now on....wanker probably did me a favour..:)


  • Registered Users Posts: 1,043 ✭✭✭ MrCostington


    Hi Max,

    What I mean is that it's understandable they might be out of stock, and that they may have been understaffed too hence no contact. I think a lot of companies are bring back as few people as possible.

    I can't comment on any conversations you had on the phone (I assume), so maybe you have a valid issue, but I'm just speaking from personal experience with them the two times I went there.


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    Been going there since the 80,s....my mate worked there for a while.......maybe their new staff need retraining....in politeness and helping customers.....:)


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  • Moderators, Home & Garden Moderators Posts: 4,749 Mod ✭✭✭✭ kadman


    If i had a penny for all the dickheads i have dealt with in my classic car ownerships

    and resto endeavours I would be a rich man.

    If what you are seeking is a professional no nonsense response from your shopping

    outings, then deal only with german websites and outlets. Germans actually deal with you

    on a seriously courteous level, and their time management with you is unsurpassed. You actually feel good

    giving them your money.

    But you need a bit of craic in your life too, as the film quote goes, "paddys alright":)


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    TBH.I'm more dissapointed than mad....its only a classic car but ....well, you know....:)


  • Moderators, Home & Garden Moderators Posts: 4,749 Mod ✭✭✭✭ kadman


    TBH.I'm more dissapointed than mad....its only a classic car but ....well, you know....:)

    Yeah i know,

    Its about " my precious":p


  • Registered Users Posts: 2,951 ✭✭✭ McCrack


    OP get over yourself, being a crank will eat you up, and coming on here badmouthing the business is quite frankly embarrassing to you... ."i've never been spoken to by a shop assistant like that in all my years"


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    Everyone loves to have a go at a "crank"...until its happens to them......heres hoping;)


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    Dont worry, probs doesnt have a classic so he doesnt know real pain.....:P


  • Registered Users Posts: 1,142 ✭✭✭ rock22


    You make it sound like i'm just bored..i've never been spoken to by a shop assistant like that in all my years...If you bother to read my op you'll see their policy...i have a car on blocks in my front garden waiting for supplies...i can neither get in or out of my garage ....thankfully i got some parts from my local Autocare and can move the car tomorrow.....:)

    Are you serious?


  • Registered Users Posts: 2,650 ✭✭✭ marieholmfan


    You make it sound like i'm just bored..i've never been spoken to by a shop assistant like that in all my years...If you bother to read my op you'll see their policy...i have a car on blocks in my front garden waiting for supplies...i can neither get in or out of my garage ....thankfully i got some parts from my local Autocare and can move the car tomorrow.....:)

    This sounds like a wind up.
    A car on blocks in the front garden? Are you keeping chickens in your classic car?


  • Registered Users Posts: 7,101 ✭✭✭ Max Headroom


    The trolls have entered the game............:D


  • Moderators, Home & Garden Moderators Posts: 4,749 Mod ✭✭✭✭ kadman


    The trolls have entered the game............:D


    Should i go and get popcorn and an easy chair.:P


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  • Registered Users Posts: 4,358 ✭✭✭ kev1.3s


    kadman wrote: »
    Should i go and get popcorn and an easy chair.:P

    I wouldn't bother, trolls ant what they used to be.


  • Moderators, Home & Garden Moderators Posts: 4,749 Mod ✭✭✭✭ kadman


    kev1.3s wrote: »
    I wouldn't bother, trolls ant what they used to be.

    Ah Damn....did I scare them off:eek::D


  • Registered Users Posts: 4,403 ✭✭✭ SpitfireIV


    I've gotten a fair few bits from Vinnies and continue to do so, but I had a similar issue before all this covid stuff back in Feb, I'd put in an order, was in no particular rush for it. As I'd spent over €40 I got the free express delivery, but a week later still nothing. Rang them and was told by a young fella that they didn't have the particular grade filters I had ordered (surprisingly they had just got them in that morning I made the call) Asked the guy why they didn't just ring a week back to tell me that and I could have opted for a different grade of filter, but got no answer. Anyway, like I say, I wasn't in a rush, but still.... :D


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