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GoCar sign-up and monthly fees

  • 07-03-2020 8:55am
    #1
    Registered Users Posts: 96 ✭✭


    Hi,

    I'm having trouble establishing whether GoCar still charge a sign-up fee and a monthly 'membership' charge. Some of the information found through search engines is as much as ten years out of date and I'm not confident that the GoCar website is telling me everything up front.

    Has anyone signed up recently who can explain the costs please?


Comments

  • Posts: 0 [Deleted User]


    Hi,

    I'm having trouble establishing whether GoCar still charge a sign-up fee and a monthly 'membership' charge. Some of the information found through search engines is as much as ten years out of date and I'm not confident that the GoCar website is telling me everything up front.

    Has anyone signed up recently who can explain the costs please?

    So you think their business model is to trick people into paying hidden fees?


  • Registered Users Posts: 14,560 ✭✭✭✭loyatemu


    Hi,

    I'm having trouble establishing whether GoCar still charge a sign-up fee and a monthly 'membership' charge. Some of the information found through search engines is as much as ten years out of date and I'm not confident that the GoCar website is telling me everything up front.

    Has anyone signed up recently who can explain the costs please?

    I've been a member for years (though I've only used it a couple of times) - no monthly fees.

    If you're planning to join I'll send you a sign-up link that gives you a €25 discount off your first trip.


  • Registered Users Posts: 96 ✭✭Felim_Doyle


    loyatemu wrote: »
    I've been a member for years (though I've only used it a couple of times) - no monthly fees.

    If you're planning to join I'll send you a sign-up link that gives you a €25 discount off your first trip.
    The problem is that I have been a member for even more years, paid a €50 sign-up fee and I'm still paying a €5 per month membership fee by Direct Debit.

    I imagine that competition from Toyota's Yuko and the rake of taxi service apps convinced GoCar to revise their pricing structure numerous times since I joined but this hasn't been automatically adjusted for existing members.

    I went part way through a mock sign-up to see what the current charges are but it appears that there just aren't any 'hidden' charges now. However, it seems that veterans like myself who funded the original fleet are still paying for their upkeep!

    Thanks for confirming that there are no longer any monthly fees. I can now confidently contact GoCar and ask why they are still charging me and when I will receive a full refund.

    Can anyone confirm if the monthly fee was ever less than €5? I've seen some comments suggesting that it was €3 a few years ago.


  • Registered Users Posts: 96 ✭✭Felim_Doyle


    DaCor wrote: »
    So you think their business model is to trick people into paying hidden fees?
    See my other reply for why I wanted to know about 'hidden fees'!


  • Registered Users Posts: 14,560 ✭✭✭✭loyatemu


    offers often change for new customers - look at Sky.

    best bet is to close your account and reopen a new one with a different email address.


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