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Error in generating Help to Buy Code

  • 15-02-2020 06:55PM
    #1
    HassanBarak
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi,

    I assume someone would have faced this issue. My 2019 return is submitted and have also received refund from revenue for overpaid tax in 2019. When i am trying to generate a help to buy code i am getting the following error:

    Something went wrong and we are having trouble processing your request at this time.

    Please come back later and try again.

    Error ID: htb:6723137742048122821

    The error is only appearing when i include Year 2019. If i exclude 2019 i am able to generate a help to buy code. I am facing this issue for last 4 weeks, have raised 3 queries on MyAccount but no one replied back.

    I have called revenue help multiple times but of no use. Can somebody please guide if someone was facing the above error and it got resolved.

    Thanks a million in advance.
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