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Smart zone alarms

  • 06-01-2020 2:51pm
    #1
    Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭


    Hi all. I am wondering if anyone has ever used the company smartzone.ie? I mailed them and asked for price and below is the quote I received.

    I am not very knowledgable in this area so before going ahead I wanted to check Here first. Boardsies have always steered me in the right direction in past.

    I’d love to know is this an ok deal and is the company a reliable one?


    Supply and install
    1 x Smartzone Smart Home Hub
    1 x Alarm Keypad at Front Door
    2 x Door/Window Sensors Front and Back Door
    3 x PIR Motion Sensors – Front, Back and Upstairs Landing
    1 x External Dummy Bellbox
    €99 total

    Add 5 additional sensors as required at €40 each, total €200

    On Sale January only - Video Doorbell €20.20 (RRP €270)


    Finally we charge a monthly fee on a 36 month contract of €29.99 and that includes PSA Certified Monitoring, Lifetime Warranty and Maintenance.
    We offer a 36 month warranty on external video cameras only.


    Thanks


«1

Comments

  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    The questions to ask with this sort of setup:

    - Do you own the equipment?
    - What happens after the 3 years are up?
    - After the 3 years, can you cancel the monitoring contract and monitor and maintain it yourself? Any costs for doing this?

    BTW it looks like the door/window contacts are contacts only and aren't shock sensors.

    I don't know much else about this company or any experience. Just general advice.


  • Registered Users, Registered Users 2 Posts: 8,079 ✭✭✭Grumpypants


    I have it in, for about a year now.

    I got the full system that controls heating and hot water (it saved a fortune). Having the alarm also dropped the house insurance price by a nice chunk.

    I'd consider the full pack if you are doing it.

    I've found them good to deal with, customer service and tech support is great (in cork).

    Very quick to call if something is wrong. Our fire alarm went off and in under 10 seconds they had me on a call.

    Termostats are great money saver.

    You can set the alarm, heating, hot water from anywhere in the country. Can also set timers.

    It does work with Alexa but the commands are long. Alexa, ask alarm.com to turn up the heating.


  • Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭danois


    bk wrote: »
    The questions to ask with this sort of setup:

    - Do you own the equipment?
    - What happens after the 3 years are up?
    - After the 3 years, can you cancel the monitoring contract and monitor and maintain it yourself? Any costs for doing this?

    BTW it looks like the door/window contacts are contacts only and aren't shock sensors.

    I don't know much else about this company or any experience. Just general advice.


    Thanks for that. I wouldn’t have thought to ask about the end of the contract.


  • Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭danois


    I have it in, for about a year now.

    I got the full system that controls heating and hot water (it saved a fortune). Having the alarm also dropped the house insurance price by a nice chunk.

    I'd consider the full pack if you are doing it.

    I've found them good to deal with, customer service and tech support is great (in cork).

    Very quick to call if something is wrong. Our fire alarm went off and in under 10 seconds they had me on a call.

    Termostats are great money saver.

    You can set the alarm, heating, hot water from anywhere in the country. Can also set timers.

    It does work with Alexa but the commands are long. Alexa, ask alarm.com to turn up the heating.


    I might have to look into that. Just need to see how the finances are! Thanks


  • Registered Users, Registered Users 2 Posts: 8,079 ✭✭✭Grumpypants


    I think mine was €250 to install. Then €29 a month. We didn't have an alarm so house insurance dropped by over 200 right away. And I've spent about €1000 less on oil. That is a combo of better insulation, the thermostats and a mild winter. But i'm pretty confident I'm up a nice few hundred die to this system.


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  • Registered Users, Registered Users 2 Posts: 23,893 ✭✭✭✭ted1


    I think mine was €250 to install. Then €29 a month. We didn't have an alarm so house insurance dropped by over 200 right away. And I've spent about €1000 less on oil. That is a combo of better insulation, the thermostats and a mild winter. But i'm pretty confident I'm up a nice few hundred die to this system.
    Sounds like you are overpaying for your house insurance, most companies all give 5%


  • Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭wexfordman2


    danois wrote: »
    Hi all. I am wondering if anyone has ever used the company smartzone.ie? I mailed them and asked for price and below is the quote I received.

    I am not very knowledgable in this area so before going ahead I wanted to check Here first. Boardsies have always steered me in the right direction in past.

    I’d love to know is this an ok deal and is the company a reliable one?


    Supply and install
    1 x Smartzone Smart Home Hub
    1 x Alarm Keypad at Front Door
    2 x Door/Window Sensors Front and Back Door
    3 x PIR Motion Sensors – Front, Back and Upstairs Landing
    1 x External Dummy Bellbox
    €99 total

    Add 5 additional sensors as required at €40 each, total €200

    On Sale January only - Video Doorbell €20.20 (RRP €270)


    Finally we charge a monthly fee on a 36 month contract of €29.99 and that includes PSA Certified Monitoring, Lifetime Warranty and Maintenance.
    We offer a 36 month warranty on external video cameras only.


    Thanks

    That's a total cost of 920 euro including the monitoring.Is the monitoring including the tenure access to the heating controls and door camera?

    Ie, if you stop or lose the monitoring, does your system still provide the smart connectivity ?


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Then €29 a month.

    So €348 a year for monitoring, not cheap.
    We didn't have an alarm so house insurance dropped by over 200 right away.

    But read the small print carefully. The policy is null and void if the alarm is not armed in the event of a brea in. Also the certification (EN50131) only lasts a year. The alarm needs to serviced annually to keep the certification, (I'm not sure if this incurs an additional cost).

    I always opt not to avail of this discount for this reason.

    And I've spent about €1000 less on oil. That is a combo of better insulation, the thermostats and a mild winter.

    This is a good result but can be achieved in many other ways without incurring an ongoing charge with devices from Nest, Hive, Sonoff and others.
    ted1 wrote: »
    Sounds like you are overpaying for your house insurance, most companies all give 5%

    My thoughts exactly.


  • Registered Users, Registered Users 2 Posts: 8,079 ✭✭✭Grumpypants


    I had a look again and the alarm discount was only 12.5%. The rest was a loyalty and extra year no claims discount. Still 12.5% is a nice chunk. Combined with the heating savings system still pays for itself.

    Never mentioned any of the other systems like Hive because the OP was asking specifically about smartzone and not general advice.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    I had a look again and the alarm discount was only 12.5%. The rest was a loyalty and extra year no claims discount. Still 12.5% is a nice chunk. Combined with the heating savings system still pays for itself.

    With a bit of negotiation you can usually get the same discount, without actually having the alarm system on your insurance and thus non of the downsides and risks of listing it. That is what I did.
    Never mentioned any of the other systems like Hive because the OP was asking specifically about smartzone and not general advice.

    Well the OP only asked about smartzone in terms of security systems, you are the one who expanded the conversation to include heating, etc. Only fair for others to point out that you can achieve the same results with other systems and without subscriptions for it.


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  • Registered Users, Registered Users 2 Posts: 8,819 ✭✭✭Markcheese


    The handy thing with smart zone is the range of sensors you can "plug in " to the home box... So timers for heating zones or rads , sensors for a bathroom leak ,camera for a room ..( I suppose you could go totaly paranoid) ,I assume loads of companies have similar ,

    Slava ukraini 🇺🇦



  • Registered Users, Registered Users 2 Posts: 8,079 ✭✭✭Grumpypants


    bk wrote: »
    With a bit of negotiation you can usually get the same discount, without actually having the alarm system on your insurance and thus non of the downsides and risks of listing it. That is what I did.



    Well the OP only asked about smartzone in terms of security systems, you are the one who expanded the conversation to include heating, etc. Only fair for others to point out that you can achieve the same results with other systems and without subscriptions for it.

    The T&Cs say if the house alarm isn't on and it gets broken into they double the excess. So it will cost €300. Tiny risk compared to leaving a house without a monitored burglar, fire and emergency alarm.

    There is no subscription for the heating. The sub is just for the monitored alarm.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    The T&Cs say if the house alarm isn't on and it gets broken into they double the excess. So it will cost €300. Tiny risk compared to leaving a house without a monitored burglar, fire and emergency alarm.

    No one is saying not to have a monitored alarm! Just don't take the insurance discount for it.

    I've a self monitored alarm, I just don't include it on my insurance. I also have monitored Nest smoke alarms, smart thermostat and also 8 IP cameras.
    There is no subscription for the heating. The sub is just for the monitored alarm.

    Well the Smart Zone website says the heating requires a sub:
    *Smartzone Smart Heating Controls are subject to a monthly fee. Fee is €10 per month.

    https://smartzone.ie/heating-controls-special-offer

    Now you might not be paying this as it is probably bundled in the alarm monitoring cost. But what happens if you choose to stop paying that at a later date? You now need to pay €10 a month to keep your heating working!


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    I dont understand why you would pay so much for Smart zone when you can buy the components yourself.....


  • Registered Users, Registered Users 2 Posts: 8,079 ✭✭✭Grumpypants


    Shefwedfan wrote: »
    I dont understand why you would pay so much for Smart zone when you can buy the components yourself.....

    Because It's a better solution for me.

    I already have tons of smart components in the house and I find it a pain to have a bunch of different bits connecting to different apps over wi-fi. When it all works it's great but very regularly something will go wrong and the missus has no idea how to fix it if I'm not there. And i've to piss about resetting them and digging through 4 or 5 different apps and accounts. Woox, smart home, smart life, hue, harmony, govee, xiaomi home, yi home, ifttt.......

    This system is all in one. 3 Motion sensors, 2 door sensors, glass sensor, 2 smart plugs, two thermostats for heating, and one for hot water and not connected to my wifi so it frees that up.

    But mainly it has one very simple app to control it all. Alarm, heating, hot water, lights etc.

    Looking at nest on screwfix a thermostat is around €200, the nest Alarm €360. Add in 2 smart plugs and you are in and around €600 and i still havent factored in installation you would be doing well to get it all installed for under €200, and that's without any monitoring.

    I'm sure other products can be got cheaper. But Smart zone was €250 for everything including installation. With 3 years monitoring is €1329. I saved over €1000 in the first year so it's paying for itself and I'm supporting an Irish company employing people in Ireland.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    I can see your point to some extent. However I would much prefer an alarm by Siemens (with free self monitoring) or HKC (with self monitoring at around €5 per month). Both of these systems provide superior security thanks to inertia shock sensors. The lack of these on the system you are using I see as a considerable disadvantage. Why? Because someone could literally throw a brick through your window and not set the alarm off! I always insist on an alarm that activates before someone enters a home in all instances.

    I would recommend complementing this with something like Nest for heating control. All of these systems are extremely reliable, have an excellent track record and will cost less “to run” in terms of monthly charges although the upfront capital cost is more. Monitoring via a central station is also available for far less than what you are paying.

    Anyway I don’t want to get into a protracted argument about it, each to their own.


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    https://simplisafe.co.uk/

    This might be an option. I think they will look after IReland, I done a lot of research recently and these are very good but I didnt want a monthly cost


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    Looking at nest on screwfix a thermostat is around €200, the nest Alarm €360. Add in 2 smart plugs and you are in and around €600 and i still havent factored in installation you would be doing well to get it all installed for under €200, and that's without any monitoring.

    I'm sure other products can be got cheaper. But Smart zone was €250 for everything including installation. With 3 years monitoring is €1329. I saved over €1000 in the first year so it's paying for itself and I'm supporting an Irish company employing people in Ireland.

    My setup cost:
    - Netatmo Thermostat €100 (and that included a free Echo dot)
    - Yale Smart Alarm €200 (and includes free self monitoring)
    - Smart Plugs €10 each, so €20 for 2.

    So total cost about €320 or so and no ongoing fees. That is a saving of €1000 over your setup, with much the same functionality. Or to put it another way you could have saved yourself €2000.

    And BTW Smart Zone don't make any of this, it is made by Alarm.com in the US (probably manufactured in China), Smart Zone are just reselling and installing.

    HKC and GSD alarm systems are actually manufactured here if you want to support Irish companies.

    Don't get me wrong, if your happy with it, that is cool. I do think there is plenty room in the market for setups like this. Not everyone is technically minded and wants to setup and look after their own smart tech, plenty of people will be happy to pay someone like Smart Zone to come in and do it for them and look after it for them.

    And I have to say their system looks like a really nice and well integrated example of an all in one managed solution.

    It also shows that the likes of HKC need to step up their game IMO. While a better alarm system, it definitely is lacking in modern integrated smart home tech and I don't think that serves the needs of independent installers very well. I think HKC/Yale/Assa Abloy need to step up with new, modern, systems here.

    Also I'm surprised Honeywell (Phonewatch) haven't brought together their alarm system, thermostats and smoke alarms together to offer a similar option to alarm.com. They have all the parts, they just need to pull it together.

    It is certainly an interesting space to watch develop.


  • Registered Users, Registered Users 2 Posts: 1,141 ✭✭✭maxamillius


    2011 wrote: »
    I can see your point to some extent. However I would much prefer an alarm by Siemens (with free self monitoring) or HKC (with self monitoring at around €5 per month). Both of these systems provide superior security thanks to inertia shock sensors. The lack of these on the system you are using I see as a considerable disadvantage. Why? Because someone could literally throw a brick through your window and not set the alarm off! I always insist on an alarm that activates before someone enters a home in all instances.

    I would recommend complementing this with something like Nest for heating control. All of these systems are extremely reliable, have an excellent track record and will cost less “to run” in terms of monthly charges although the upfront capital cost is more. Monitoring via a central station is also available for far less than what you are paying.

    Anyway I don’t want to get into a protracted argument about it, each to their own.

    Do the Yale/Nest/ring not come with windows contacts? Or is my interpretation of window contact vs inertia sensor different?


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    2011 wrote: »
    I can see your point to some extent. However I would much prefer an alarm by Siemens (with free self monitoring) or HKC (with self monitoring at around €5 per month). Both of these systems provide superior security thanks to inertia shock sensors. The lack of these on the system you are using I see as a considerable disadvantage. Why? Because someone could literally throw a brick through your window and not set the alarm off! I always insist on an alarm that activates before someone enters a home in all instances.

    I would recommend complementing this with something like Nest for heating control. All of these systems are extremely reliable, have an excellent track record and will cost less “to run” in terms of monthly charges although the upfront capital cost is more. Monitoring via a central station is also available for far less than what you are paying.

    Anyway I don’t want to get into a protracted argument about it, each to their own.

    All the alarms come with motion detectors so you can combat against this

    Also not sure how many people are going to fire a brick in a window as it would create too much noise, especially if you are in a built up area.

    I have HKC and I like it but it’s not moved with the times and the Wi-Fi sensors are extremely expensive


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  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    Do the Yale/Nest/ring not come with windows contacts? Or is my interpretation of window contact vs inertia sensor different?

    The HKC will go off if the window is broken. Most of the system will just detect if the windows/door is open

    So a burglar could break glass and get in window without setting off alarm

    To combat this with the Yale/ring system you can put in motion detectors and of course the cameras which are far better deterant

    The flashing red light with Yale and Philip is the best option I have seen, if you are in an estate then it will warm the whole place


  • Registered Users, Registered Users 2 Posts: 1,141 ✭✭✭maxamillius


    Shefwedfan wrote: »
    The HKC will go off if the window is broken. Most of the system will just detect if the windows/door is open

    So a burglar could break glass and get in window without setting off alarm

    To combat this with the Yale/ring system you can put in motion detectors and of course the cameras which are far better deterant

    The flashing red light with Yale and Philip is the best option I have seen, if you are in an estate then it will warm the whole place

    That makes sense re the motion detectors, didn’t think that.

    By flashing red light do you mean linking it to hue and having all the lights flash red?


  • Registered Users, Registered Users 2 Posts: 8,079 ✭✭✭Grumpypants


    Smartzone includes a glass break sensor. I have it near the patio doors.


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    That makes sense re the motion detectors, didn’t think that.

    By flashing red light do you mean linking it to hue and having all the lights flash red?

    Yes


  • Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭danois


    Shefwedfan wrote: »
    I dont understand why you would pay so much for Smart zone when you can buy the components yourself.....

    I would love to go this route but I’m only starting g out with the home automation stuff and not at all tech savvy. I was thinking this route would be easier as it’s done for me. I wouldn’t have a notion what to buy!


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Do the Yale/Nest/ring not come with windows contacts? Or is my interpretation of window contact vs inertia sensor different?

    Yes, contacts detect whether a window or door is open or closed. They do not detect vibrations or glass being smashed, inertia shock sensors do this.
    Shefwedfan wrote: »
    All the alarms come with motion detectors so you can combat against this

    That is not correct.
    Motion detectors do not provide perimeter protection, they only activate when an intruder is already in the house. Furthermore when the system is set to part guard motion detectors have to be disarmed to allow occupants free movement within the home leaving inferior systems in a vulnerable state.

    The best type of alarm systems provide comprehensive perimeter protection with the use of inertia shock sensors (in addition to other features of course). These systems are backed up with motion detectors rather than having the motion detectors as the primary or only layer of protection. That way intruders will activate the alarm before they gain entry rather than when they are already inside.


  • Registered Users, Registered Users 2 Posts: 1,141 ✭✭✭maxamillius


    2011 wrote: »
    Yes, contacts detect whether a window or door is open or closed. They do not detect vibrations or glass being smashed, inertia shock sensors do this.



    That is not correct.
    Motion detectors do not provide perimeter protection, they only activate when an intruder is already in the house. Furthermore when the system is set to part guard motion detectors have to be disarmed to allow occupants free movement within the home.

    The best type of alarm systems provide comprehensive perimeter protection (in addition to other features of course) that is backed up with motion detectors. That way intruders will activate the alarm before they gain entry rather than when they are already inside.

    Ye it’s a fair point, I’d rather the alarm went off before someone was already in my house, strange that none of the smart alarms come with inertia sensors?!


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    Ye it’s a fair point, I’d rather the alarm went off before someone was already in my house, strange that none of the smart alarms come with inertia sensors?!

    Some come with glass break sensors


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    2011 wrote: »
    Yes, contacts detect whether a window or door is open or closed. They do not detect vibrations or glass being smashed, inertia shock sensors do this.



    That is not correct.
    Motion detectors do not provide perimeter protection, they only activate when an intruder is already in the house. Furthermore when the system is set to part guard motion detectors have to be disarmed to allow occupants free movement within the home leaving inferior systems in a vulnerable state.

    The best type of alarm systems provide comprehensive perimeter protection with the use of inertia shock sensors (in addition to other features of course). These systems are backed up with motion detectors rather than having the motion detectors as the primary or only layer of protection. That way intruders will activate the alarm before they gain entry rather than when they are already inside.

    It depends on your system.....I am going to combine with motion exterior lights etc. If a burglar breaks a window they have no concerns about noise so they won’t give a cr*p if your alarm is going off.....

    Yes I see the advantage, but I don’t think it’s as big as people make out....


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  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    [
    Ye it’s a fair point, I’d rather the alarm went off before someone was already in my house, strange that none of the smart alarms come with inertia sensors?!

    Some smart alarms do come with this feature. A good example of this is the Comfort Cytech. Not just that but this system is far “smarter” than most. See link:

    http://www.cytech.biz/?gclid=CjwKCAiApOvwBRBUEiwAcZGdGFGeRiP2RVF3Pe5JniWK78bYeU3qfmL3B_gHOm-A_zkkdZyJjzuLJRoCPVIQAvD_BwE
    Shefwedfan wrote: »
    It depends on your system.....

    Yes, that is my point.
    I am going to combine with motion exterior lights etc.

    This helps. I do the same, but this is a different type of protection.
    If a burglar breaks a window they have no concerns about noise so they won’t give a cr*p if your alarm is going off.....

    Yes, but you have the opportunity to react when notified by the system. Also inertia shock sensors will detect more than a window being smashed (with gross attack setting) They will also detect the vibrations generated by a pane of glass being carefully removed (with pulse count setting).


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    2011 wrote: »
    Yes, but you have the opportunity to react when notified by the system. Also inertia shock sensors will detect more than a window being smashed (with gross attack setting) They will also detect the vibrations generated by a pane of glass being carefully removed (with pulse count setting).

    I’m not saying inertia sensors are not the best. Problem I see is the system they connect to is to outdated.

    I have HKC. Was installed on 50% of house and rest is covered with motion detectors. To upgrade and put sensors on rest of doors windows is twice the cost to install a new smart system myself which will provide huge benefits. If it was a new build I wouldn’t even bother with the HKC I don’t think at all....but as in I will probably use as backup but I see the smart system as more of a deterrent


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    I’m not saying inertia sensors are not the best. Problem I see is the system they connect to is to outdated.

    Because of the lack of IoT integration?
    Clearly the HKC has many more security features.
    I have HKC. Was installed on 50% of house and rest is covered with motion detectors. To upgrade and put sensors on rest of doors windows is twice the cost to install a new smart system myself which will provide huge benefits.

    I can understand the cost saving.
    Do you mean huge benefits in terms of IoT?

    I see the smart system as more of a deterrent

    Out of interest, why?


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    2011 wrote: »
    Because of the lack of IoT integration?
    Clearly the HKC has many more security features.



    I can understand the cost saving.
    Do you mean huge benefits in terms of IoT?




    Out of interest, why?

    Smart can link into Alexa which controls majority of my house including lights , tv etc

    Alexa in US has feature to detect movement/noise etc. This is due to come out in Europe.

    Link with Philip and lights

    A house with radio blasting music out and all lights flashing red is a bigger deterrent to a burglar alarm which nobody takes any notice of anymore....I live in a huge estate in Dublin. All day every day alarms went off, nobody gave a sh*t because every evening the person would come home and just turn it off. The wind blew or something set it off

    But if I seen a house with flashing red lights and the music blasting out I would take notice, would you?


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    Smart can link into Alexa which controls majority of my house including lights , tv etc

    Yes HKC can't do that. I agree 100% that HKC has far more limited IoT integration.

    I could easily arm and disarm my HKC with Alexa or Google Home but as this would compromise security so my I am reluctant to.
    A house with radio blasting music out and all lights flashing red is a bigger deterrent to a burglar alarm which nobody takes any notice of anymore....I live in a huge estate in Dublin.

    Agreed, but all of the above can be done with any alarm. Outputs can be switched via an app for pretty much any alarm too.
    All day every day alarms went off, nobody gave a sh*t because every evening the person would come home and just turn it off. The wind blew or something set it off

    I agree that is why the comms and ho key holders react is so important. HKC (and similar professional systems) can have multiple paths of communications, GSM, home broadband, radio link etc...
    But if I seen a house with flashing red lights and the music blasting out I would take notice, would you?

    I agree that this is an advantage, but even the most basic alarms that I worked on over 20 years ago could do this.


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    I had guessed you work in alarms and of course you are going to put up a fight for HKC etc

    Unfortunately you talk about the most basic alarms 20 years ago having this feature then why is it not installed in houses?

    The issue I have and I’m not saying it’s with you personally. Alarm guys come out, alarm system is way overpriced and does the basics badly. You don’t get any additional features as you mention above or even get the option

    People have had enough, in 5 - 10 years an alarm installer will be gone, well unless you are with one of the monitoring companies....i ring alarm guy now he will offer a HKC with the app, that’s it. Or I can order all the kit online myself, install and integrate into my smart home


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  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    I think the issue is cost. You talk about all these features with standard alarms but howmuch to implement?

    If it costs me more to upgrade a HKC system than to install a brand new smart system I would probably falloff my seat if I asked the cost for integration for the alarm into the features which come out of the box on smart alarm


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    I had guessed you work in alarms and of course you are going to put up a fight for HKC etc

    No I don't. I did many, many moons ago. I am an electrician by trade but work in a very different role now. I have been off my tools for a very long time. My interest in alarms comes from the fact that my hobby is shooting so I have firearms in my home and I assist members (of my target club with alarms. The assistance is generally limited to advice and is free. I am not 100% sold on HKC either and would say that the Siemens offering is just as good if not better.

    For the record I don't sell any form of security services, components or devices.
    Unfortunately you talk about the most basic alarms 20 years ago having this feature then why is it not installed in houses?

    It is in some cases. Like I say I used to do it.
    Many installers did not offer this at the time as they could not be bothered / did not know themselves / did not think there was a market.
    The issue I have and I’m not saying it’s with you personally. Alarm guys come out, alarm system is way overpriced and does the basics badly.

    I agree.
    You don’t get any additional features as you mention above or even get the option

    This may be your experience with the people you have dealt with but if you go with the correct installer they will offer you all of these options.
    People have had enough, in 5 - 10 years an alarm installer will be gone, well unless you are with one of the monitoring companies....i ring alarm guy now he will offer a HKC with the app, that’s it.

    In many cases you are correct.
    Or I can order all the kit online myself, install and integrate into my smart home

    That is pretty much what I did except for the smart home bit.

    It would seem to me that the choice is between it on more secure alarms with limited IoT functionality and "smart" alarms that have limitations on the alarms side of things. The only exception I have seen to this is the Comfort Cytech.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    I think the issue is cost. You talk about all these features with standard alarms but howmuch to implement?

    The main panel, keypad, bell box and pretty much all wired components are maybe 10% more. For example an inertia shock sensor costs around €10. The wireless components cost a lot more. The hybrid panel (that takes both wired and wireless components) comes with 4 digital outputs as standard. More can be added. The big cost is the labour, you will make a significant saving by installing yourself.


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    Cost to implement, yes the electrician is buying cheap but charging a fortune

    My wife friend. Bought a house, got price to install alarm and it was too expensive and they left. They only mentioned to meafter they got robbed and I pointed them to Yale. They could of afforded and that would have given them a chance. The Garda even recommended cameras etc, said wasting your time with other things.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    Cost to implement, yes the electrician is buying cheap but charging a fortune

    That is the way of things. Labour is not cheap for any trade.
    Is there such thing as a cheap plumber, electrician, plasterer, brick layer?
    This is one reason that I am a DIY enthusiast!

    All I can say is that the first time I installed an alarm I had no idea. I just bought the system, laid it on the floor and wired it together as per the instruction book. I just learnt by doing it. It is really not that hard especially nowadays when you can instantly get answers for free on internet forums. Professional systems are not necessarily more complicated than smart systems.

    There is a myth out there that components for smart systems are far cheaper than professional systems, but this is not really the case.


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  • Registered Users, Registered Users 2 Posts: 54 ✭✭Wynner05


    Interesting thread, has anyone experience with https://ajax.systems/ seems like a happy medium!
    Plenty of sensor types including shock/inertia. Thinking of going with it for the new house.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Wynner05 wrote: »
    Interesting thread, has anyone experience with https://ajax.systems/ seems like a happy medium!

    Interesting.
    Plenty of sensor types including shock/inertia. Thinking of going with it for the new house.

    Just had a quick look, good points I see at a glance:
    - Sensor battery life, up to 7 years
    - Inertia shock sensors
    - Flood detection (not high on my list of priorities but nice to have)
    - Wireless option
    - Multiple comes paths (3G and Ethernet)
    - Wired options but only with 3rd part kit
    - Can control socket outlets. Not much of an advantage as most people into home automation have this already via some other system.

    Bad points (possibility):
    I am only looking at this on my phone for the first time so I am open to correction, but this is what I think:
    - No certification to EN50131. However it suggests that it can be connected to a monitoring station.
    - No information on battery back up for the main panel or autonomy of same.
    - No mention of integration with Google Home or Alexa.

    In summary it does not seem to offer anything that can’t be achieved with HKC or similar. The only exception might be flood protection but I think there may be a work around for this.

    Although I am a home automation fan I just wonder if integrating it to an alarm system is the best way to achieve it. I think it is best to have all smart devices under the umbrella of Google Home or Alexa. I agree that the interface / app for alarms like HKC is looking a bit dated but perhaps intruder alarms and home automation are best kept apart?


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    2011 wrote: »

    Although I am a home automation fan I just wonder if integrating it to an alarm system is the best way to achieve it. I think it is best to have all smart devices under the umbrella of Google Home or Alexa. I agree that the interface / app for alarms like HKC is looking a bit dated but perhaps intruder alarms and home automation are best kept apart?


    My ideal would be to keep the current HKC in place. Upgrade easily with wireless devices. Without the need for an electrician


    Integrate with Alexa/google



    That is not a huge jump. But I dont expect it to happen. HKC are loved by electrician because they can charge over the top for any sort of upgrade.


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    Wynner05 wrote: »
    Interesting thread, has anyone experience with https://ajax.systems/ seems like a happy medium!
    Plenty of sensor types including shock/inertia. Thinking of going with it for the new house.


    Looks decent but a pity if you can not buy yourself and install.....


  • Registered Users, Registered Users 2 Posts: 463 ✭✭garion


    Shefwedfan wrote: »
    Looks decent but a pity if you can not buy yourself and install.....

    I've been looking at this for a few months now. There seems to be resellers in the UK & Spain in particular that would allow for self install. Spain seems alot cheaper than UK.

    The lack of Google Home integration is disappointing but not a show stopper for me. If I purchase I'll keep you all posted on it.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    Looks decent but a pity if you can not buy yourself and install.....

    Why do you say self install is not an option?


  • Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    2011 wrote: »
    Why do you say self install is not an option?

    If you look at Ireland you can only buy via home secure


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Shefwedfan wrote: »
    If you look at Ireland you can only buy via home secure

    Well spotted!


  • Registered Users, Registered Users 2 Posts: 463 ✭✭garion


    Shefwedfan wrote: »
    If you look at Ireland you can only buy via home secure

    There are resellers in the UK, Spain and other European countries.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    2011 wrote: »
    - No certification to EN50131. However it suggests that it can be connected to a monitoring station.

    No one should care, a terribly outdated standard.
    2011 wrote: »
    - No information on battery back up for the main panel or autonomy of same.

    Right there on the specs, lithium ion battery and will operate for 16 hours off the battery with no internet connection.
    2011 wrote: »
    - No mention of integration with Google Home or Alexa.

    A pity all right, but then neither does HKC.
    2011 wrote: »
    In summary it does not seem to offer anything that can’t be achieved with HKC or similar. The only exception might be flood protection but I think there may be a work around for this.

    Actually this system supports a variety of advanced sensors not typically supported by HKC, looks pretty impressive:

    - Audio Glass break Sensors
    - Curtain PIRs
    - Dual mode PIR-microwave motion sensors
    - Outdoor PIRs
    - Tilt sensors

    If your argument is that HKC system is better because of the option of shock sensors, well then this system blows it out of the water with all the above extra sensors and thus greater variety of options.

    Of course I've never used this system, so I can't vouch for it, but it looks fantastic on paper, I'd love to hear anyones feedback if they get one.


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