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Admin Command Prompt help

  • 31-12-2019 7:07am
    #1
    Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭


    HI All,

    This is probably a silly question, but I need a little help with entering code in command prompt in windows 10.

    I use an old Microsoft App called Photodraw and want to install it on my new windows 10 PC.

    I have the insataller and article on reddit :
    https://www.reddit.com/r/windows/comments/3g2ij6/psa_how_to_get_microsoft_photodraw_v2_office_2000/

    How do I enter the code in command prompt?

    DO I copy and paste one line at a time and hit enter?
    cd "C:\Program Files (x86)\Common Files\System\Ole DB"
    regsvr32 MSOLAP.DLL
    regsvr32 MSMDCUBE.DLL
    regsvr32 MSMDGDRV.DLL
    regsvr32 MSOLAPUI.DLL

    when i start command prompt I see this to begin...
    C:\Windows\system32>

    Thanks!


«1

Comments

  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    sticker wrote: »
    HI All,

    This is probably a silly question, but I need a little help with entering code in command prompt in windows 10.

    I use an old Microsoft App called Photodraw and want to install it on my new windows 10 PC.

    I have the insataller and article on reddit :
    https://www.reddit.com/r/windows/comments/3g2ij6/psa_how_to_get_microsoft_photodraw_v2_office_2000/

    How do I enter the code in command prompt?

    DO I copy and paste one line at a time and hit enter?



    when i start command prompt I see this to begin...


    Thanks!

    In the command prompt type:

    cd "C:\Program Files (x86)\Common Files\System\Ole DB"


    ... and hit enter.

    You will see the current directory change.

    Then type each of the rest of the commands


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    Yes, you can copy each line and paste into the command prompt


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    You may have to open the command prompt with admin privileges... Right click on Command and Run as Administrator


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    It doesnt seem to work - see video below.

    https://www.youtube.com/watch?v=ksRUjld8tvY&feature=youtu.be


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    Can you find those DLL files in this directory?

    C:\Program Files (x86)\Common Files\System\Ole DB


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  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    Can you find those DLL files in this directory?

    C:\Program Files (x86)\Common Files\System\Ole DB

    Yes, I see them there...


  • Registered Users, Registered Users 2 Posts: 7,893 ✭✭✭The_B_Man


    What happens now when you try open the Photodraw app, after entering those commands?


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    The_B_Man wrote: »
    What happens now when you try open the Photodraw app, after entering those commands?

    I get a loading icon for a few seconds and then nothing...


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    I'm on my phone now, I'll check in later.

    But funny how you don't get an error after the reg command


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    I'm on my phone now, I'll check in later.

    But funny how you don't get an error after the reg command

    Sorry to disturb. Any further ideas on how I can resolve this?

    Thanks


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  • Registered Users, Registered Users 2 Posts: 768 ✭✭✭14ned


    If you can't get it to work, Paint Shop Pro 7 free edition from back around the same time works just fine on Win10, and it has a similar featureset. Just remember if you're on a hires display to tell its Compatibility settings to adaptively scale the PSP7 UI.


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    Have you tried opening the command prompt with admin rights (run as Administrator)?


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    Have you tried opening the command prompt with admin rights (run as Administrator)?

    Yes, I uninstalled it and reinstalled it and tried again, its so frustrating, I've a ton of .mix image files so I need this to work!


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    No error messages at all?
    Have you tried Help on the regsvr command?


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    No error messages at all?
    Have you tried Help on the regsvr command?

    Once I click on the Photodraw launcher or a .mix file, I get the loading icon (hour glass) and then nothing happens - no error window. Nothing!

    How do I do the regsvr command?

    Thanks


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    sticker wrote: »
    Once I click on the Photodraw launcher or a .mix file, I get the loading icon (hour glass) and then nothing happens - no error window. Nothing!

    How do I do the regsvr command?

    Thanks

    Open the command prompt in admin mode.
    Type help regsvr32
    See if you get usage instructions


  • Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    DLLs have different versions. You need the correct version for the software you want to use. Also they often need other DLLs to work. A family of DLLs all compatible with each other.

    You can't just install them at random. You need to find out the correct versions and their dependencies.


  • Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    You have run it in compatibility mode also.

    Find the shortcut for Microsoft Photodraw V2

    Right click

    Properties

    Compatibility

    Choose Windows 8


  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    Is anything of relevance here:
    https://answers.microsoft.com/en-us/windows/forum/all/microsoft-photodraw-v2-on-windows-10/704b9cc4-289b-46a2-926d-b8dfd28d4a37
    or here:
    https://www.windowsphoneinfo.com/threads/microsoft-photodraw-v2-on-windows-10.111578/

    It looks as if people have gotten it working but I know even the various releases of windows 10 can have significant changes when it comes to things like this.


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    Open the command prompt in admin mode.
    Type help regsvr32
    See if you get usage instructions

    I get this window when I try that

    df.png


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  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    OK, try again and provide the name of the dll you want to register.

    Make sure you open the command prompt in admin mode.


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    kippy wrote: »
    Is anything of relevance here:
    https://answers.microsoft.com/en-us/windows/forum/all/microsoft-photodraw-v2-on-windows-10/704b9cc4-289b-46a2-926d-b8dfd28d4a37
    or here:
    https://www.windowsphoneinfo.com/threads/microsoft-photodraw-v2-on-windows-10.111578/

    It looks as if people have gotten it working but I know even the various releases of windows 10 can have significant changes when it comes to things like this.

    Tried that and it did not work... I've done a full install and did the command prompt as per top post here again.

    Maybe I should uninsatll and fresh install and try the solution without the command prompt entries? or are these important to do?


  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    I think the four DLL's are properly registered - otherwise there would be an error message of some sort on opening the application.
    The issue is either a missing file/location ( as mentioned in the first link in my post above) and/or the need to run the app in compatibility mode.


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    OK, try again and provide the name of the dll you want to register.

    Make sure you open the command prompt in admin mode.

    Sorry I'm not following: provide the name of the dll you want to register.


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    kippy wrote: »
    I think the four DLL's are properly registered - otherwise there would be an error message of some sort on opening the application.
    The issue is either a missing file/location ( as mentioned in the first link in my post above) and/or the need to run the app in compatibility mode.

    I've tried compatability mode for windows 8 - it did not work...

    Very frustrating!!


  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    sticker wrote: »
    Sorry I'm not following: provide the name of the dll you want to register.

    Can you confirm whether or not you have the app configured to run in Win8 Compatability mode?


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    sticker wrote: »
    Sorry I'm not following: provide the name of the dll you want to register.

    regsvr32 MSOLAP.DLL
    regsvr32 MSMDCUBE.DLL
    regsvr32 MSMDGDRV.DLL
    regsvr32 MSOLAPUI.DLL


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker




  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    sticker wrote: »
    I've tried compatability mode for windows 8 - it did not work...

    Very frustrating!!

    Can you select another option for compatability mode? (XP SP3for example?) And select the tick box to "Run this program as an administrator"
    Failing that and a restart, have you tried running the compatability troubleshooter?


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  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    kippy wrote: »
    Can you select another option for compatability mode? (XP SP3for example?) And select the tick box to "Run this program as an administrator"
    Failing that and a restart, have you tried running the compatability troubleshooter?

    I'll try a restart of the PC - see video just posted. Thanks again...


  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    sticker wrote: »
    I'll try a restart of the PC - see video just posted. Thanks again...

    Spotted the video, apologies.

    I don't think you've actually tried XPSP3 based on that video


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker




  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Should I try a fresh install and NOT do ther command prompt entries for the missing DLLs or is this a necessary step?

    I've aded thie file as per these instructions:

    For 3D

    The file is: d3drm.dll, and it can be found at http://www.anarchia.com/dettagli-gratis/File-D3drm-dll-4850.html
    Put it in the Windows/Program Files (X86)/Microsoft/Office/ folder (you will probably have later Office folders - such as Office 16. This one simply says Office). You will also see there a PhotoDraw folder - you don't have to worry about that - simply put it in the Office folder.
    3D now works.


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    sticker wrote: »
    Should I try a fresh install and NOT do ther command prompt entries for the missing DLLs or is this a necessary step?

    I've aded thie file as per these instructions:

    For 3D

    The file is: d3drm.dll, and it can be found at http://www.anarchia.com/dettagli-gratis/File-D3drm-dll-4850.html
    Put it in the Windows/Program Files (X86)/Microsoft/Office/ folder (you will probably have later Office folders - such as Office 16. This one simply says Office). You will also see there a PhotoDraw folder - you don't have to worry about that - simply put it in the Office folder.
    3D now works.

    It seems that the DLLs are needed...
    I just find it odd that regsvr32 is not giving any information back.

    Have you checked the event log for error messages?


  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    igCorcaigh wrote: »
    It seems that the DLLs are needed...
    I just find it odd that regsvr32 is not giving any information back.

    Have you checked the event log for error messages?

    The DLL's look to have been registered though - otherwise I would have expected an error or three on application startup.


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  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    I'm not sure if I'm looking in the right place in event log, But I see these errors:


    Faulting application name: PHOTODRW.EXE, version: 2.0.0.1129, time stamp: 0x3843078e
    Faulting module name: MSO9.DLL, version: 9.0.0.3821, time stamp: 0x38b34b1c
    Exception code: 0xc0000005
    Fault offset: 0x000065ff
    Faulting process id: 0x1a50
    Faulting application start time: 0x01d5c165962910f7
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
    Report Id: 34c7df2b-5f9b-47ea-8c24-c6ed0efa44fc
    Faulting package full name:
    Faulting package-relative application ID:

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: FoxPro Files - Word, ODBC error 6: Component not found in the registry. Verify that the file FoxPro Files - Word exists and that you can access it.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: dBase Files - Word, ODBC error 6: Component not found in the registry. Verify that the file dBase Files - Word exists and that you can access it.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: Visual FoxPro Tables, ODBC error 6: Component not found in the registry. Verify that the file Visual FoxPro Tables exists and that you can access it.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1919. Error configuring ODBC data source: Visual FoxPro Database, ODBC error 6: Component not found in the registry. Verify that the file Visual FoxPro Database exists and that you can access it.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSOLAPUI.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSMDGDRV.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSMDCUBE.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

    Product: Microsoft PhotoDraw 2000 V2 -- Error 1904. Module C:\Program Files (x86)\Common Files\System\OLE DB\MSOLAP.DLL failed to register. HRESULT -2147024714. Contact your support personnel.

    Product: Microsoft PhotoDraw 2000 V2. The application tried to install a more recent version of the protected Windows file C:\Program Files (x86)\Common Files\System\OLE DB\MSDAURL.DLL. You may need to update your operating system for this application to work correctly. (Package Version: 9.1.4403.0, Operating System Protected Version: 6.3.18362.1).


  • Moderators, Recreation & Hobbies Moderators Posts: 11,901 Mod ✭✭✭✭igCorcaigh


    Seems that those DLLs failed to register.
    Try a Windows update and restart?


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    igCorcaigh wrote: »
    Seems that those DLLs failed to register.
    Try a Windows update and restart?

    I did that and still no change...

    From Event Log:

    - System

    - Provider

    [ Name] Application Error

    - EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2020-01-02T15:43:23.627964900Z

    EventRecordID 1973

    Channel Application

    Computer Conor-PC

    Security


    - EventData

    PHOTODRW.EXE
    2.0.0.1129
    3843078e
    MSO9.DLL
    9.0.0.3821
    38b34b1c
    c0000005
    000065ff
    3b34
    01d5c1835da5ffa8
    C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
    C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
    0eb01e3c-4906-4848-9e38-c2ad99b71b75

    Faulting application name: PHOTODRW.EXE, version: 2.0.0.1129, time stamp: 0x3843078e
    Faulting module name: MSO9.DLL, version: 9.0.0.3821, time stamp: 0x38b34b1c
    Exception code: 0xc0000005
    Fault offset: 0x000065ff
    Faulting process id: 0x3b34
    Faulting application start time: 0x01d5c1835da5ffa8
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
    Report Id: 0eb01e3c-4906-4848-9e38-c2ad99b71b75
    Faulting package full name:
    Faulting package-relative application ID:


    Fault bucket 1300945814079725475, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: PHOTODRW.EXE
    P2: 2.0.0.1129
    P3: 3843078e
    P4: MSO9.DLL
    P5: 9.0.0.3821
    P6: 38b34b1c
    P7: c0000005
    P8: 000065ff
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C63.tmp.mdmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CA3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CA4.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CB3.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CC4.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PHOTODRW.EXE_de5f0eb745f5ec1c6778a22f8cd3ad188aa8e9c_43196b70_e3acf6d4-9fe2-4128-90c0-864e68aa5ac4

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: ac5dcfc8-5082-419d-8c77-1efd4af379c6
    Report Status: 268435456
    Hashed bucket: c25018dedfd632e3f20de3534040dfa3
    Cab Guid: 0

    ===================

    Faulting application name: PHOTODRW.EXE, version: 2.0.0.1129, time stamp: 0x3843078e
    Faulting module name: MSO9.DLL, version: 9.0.0.3821, time stamp: 0x38b34b1c
    Exception code: 0xc0000005
    Fault offset: 0x000065ff
    Faulting process id: 0x6b8
    Faulting application start time: 0x01d5c1834ffd35e4
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
    Report Id: ac5dcfc8-5082-419d-8c77-1efd4af379c6
    Faulting package full name:
    Faulting package-relative application ID:



    - System

    - Provider

    [ Name] Application Error

    - EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2020-01-02T15:43:00.483734500Z

    EventRecordID 1971

    Channel Application

    Computer Conor-PC

    Security


    - EventData

    PHOTODRW.EXE
    2.0.0.1129
    3843078e
    MSO9.DLL
    9.0.0.3821
    38b34b1c
    c0000005
    000065ff
    6b8
    01d5c1834ffd35e4
    C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
    C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL
    ac5dcfc8-5082-419d-8c77-1efd4af379c6


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Anyone help me resolve this?

    Thanks!


  • Registered Users, Registered Users 2 Posts: 7,893 ✭✭✭The_B_Man


    I'm not familiar with PhotoDraw. Is it part of Ms Office?

    Like its saying in the error:
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office\PHOTODRW.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL

    So do you have to have the rest of MS Office installed too?
    what happens if u type
    regsvr32 C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL


    BTW, there might be 2 versions of regsvr32:
    Note On a 64-bit version of Windows operating system, there are two versions of the Regsv32.exe file:
    The 64-bit version is %systemroot%\System32\regsvr32.exe.
    The 32-bit version is %systemroot%\SysWoW64\regsvr32.exe.

    Since your files are in "C:\Program Files (x86)" and therefore 32-bit, you might try the 32-bit regsvr32.


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  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Hi,

    Photodraw is a stand alone graphics app like an early photoshop.

    I'm not that proficient with coding or registry entires so I might need a little hand holding..

    Can you clarify what the next step to try is pelase.

    THis is what appears when I type that code you suggested:

    gyu.png


  • Registered Users, Registered Users 2 Posts: 7,893 ✭✭✭The_B_Man


    try
    regsvr32 "C:\Program Files (x86)\Microsoft Office\Office\MSO9.DLL"

    with the quotes, as there is a space in the file path.

    BTW, when you originally installed PhotoDraw, did you install it under compatibility mode with Windows 8? Or did you just click and run the installer? It might be an idea to right click the installer and go into Properties and set compatibilty with windows 8 and try again. It might save you some hassle in the long run.


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Hi See below video for fresh install under compatibility mode with Windows 8

    Thanks

    https://www.youtube.com/watch?v=-BfbCxGzX90&feature=youtu.be


  • Registered Users, Registered Users 2 Posts: 14,357 ✭✭✭✭SteelyDanJalapeno


    Your windows version is not on S-Mode or anything is it?
    Is this a new machine?


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Its a brand new machine - Not sure... How do I check?

    Thanks


  • Registered Users, Registered Users 2 Posts: 14,357 ✭✭✭✭SteelyDanJalapeno


    You can check whether you're using S Mode by heading to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right the Edition entry, you're using an S Mode PC.


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Dont think it is...

    4.png


  • Registered Users, Registered Users 2 Posts: 14,357 ✭✭✭✭SteelyDanJalapeno


    sticker wrote: »
    Dont think it is...

    4.png

    Nope looks fine


  • Registered Users, Registered Users 2 Posts: 3,061 ✭✭✭sticker


    Nope looks fine

    I'm really stuck without this app - all my graphics files for work are in the .mix format for Photodraw!


  • Registered Users, Registered Users 2 Posts: 18,984 ✭✭✭✭kippy


    Do you still have access to the "old PC"? Or a working copy of the app?


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