Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Asking for postcode when trying to add payment method?

  • 27-10-2019 12:04am
    #1
    Registered Users, Registered Users 2 Posts: 296 ✭✭


    Hi. Trying to setup payment method on my iPhone X so I can purchase from Itunes etc and it’s insisting on postcode even tho my region is to Ireland. It won’t accept my Eircode or anything else I’ve entered. Can anyone help ?


«1

Comments

  • Registered Users, Registered Users 2 Posts: 24,684 ✭✭✭✭lawred2


    Hi. Trying to setup payment method on my iPhone X so I can purchase from Itunes etc and it’s insisting on postcode even tho my region is to Ireland. It won’t accept my Eircode or anything else I’ve entered. Can anyone help ?

    Four or five zeros usually works


  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    lawred2 wrote: »
    Four or five zeros usually works
    . Thanks I’ve tried anything from one zero to ten zeros and still no joy


  • Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭Cushie Butterfield


    Try entering your eircode with a space after the first three digits.


  • Registered Users, Registered Users 2 Posts: 78,647 ✭✭✭✭Victor


    Be wary of handing out your Eircode, it identifies your home and given that there are an average of 2.7 people per home, effectively you.


  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    Try entering your eircode with a space after the first three digits.

    Thanks but I’ve already tried this and had no luck at all.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 593 ✭✭✭triona1


    N/A sometimes works


  • Registered Users, Registered Users 2 Posts: 13,677 ✭✭✭✭kowloon


    I've used IRL in the past


  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    Still saying postcode invalid when I tried ‘N/A’ and ‘IRL’. Tried both in upper and lower case too. Very strange.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Apple may have decided against offering such services to Irish citizens.


  • Registered Users, Registered Users 2 Posts: 593 ✭✭✭triona1


    Have you moved to a new address?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    triona1 wrote: »
    Have you moved to a new address?
    Nope I’m still at same address


  • Registered Users, Registered Users 2 Posts: 593 ✭✭✭triona1


    Try Eire or which ever county you live in if its co cork/co Dublin/co Kerry?


  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    triona1 wrote: »
    Try Eire or which ever county you live in if its co cork/co Dublin/co Kerry?

    Yeah tried your suggestions above and still have got no further.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Try asking apple to remove the postcode requirement or change it to Eircode when someone selects Ireland as their region.

    Apple his the best customer support in the world so it should be straight forward.

    https://support.apple.com/en-ie/itunes


  • Registered Users, Registered Users 2 Posts: 593 ✭✭✭triona1


    Did you tick a box?
    I find it usually works better if you manually input your details instead of using auto fill?


  • Closed Accounts Posts: 3,502 ✭✭✭q85dw7osi4lebg


    Try the first 2/3 digits of your local phone number

    041

    01

    Etc


  • Registered Users, Registered Users 2 Posts: 48 sanjo


    Try E1RE ...put a 1 in instead of the I.


  • Registered Users, Registered Users 2 Posts: 55,616 ✭✭✭✭Mr E


    Try a single 0


  • Posts: 7,712 ✭✭✭ [Deleted User]


    Is this a new thing? I only set up an iOS device a few months ago and put in an Eircode. Why have they removed it?

    I’m buying an iphone but if they’re starting to push out the Irish market then it would really make me think again.


  • Registered Users, Registered Users 2 Posts: 195 ✭✭grinder23


    Single 0


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 5,892 ✭✭✭The J Stands for Jay


    Hi. Trying to setup payment method on my iPhone X so I can purchase from Itunes etc and it’s insisting on postcode even tho my region is to Ireland. It won’t accept my Eircode or anything else I’ve entered. Can anyone help ?

    What postcode so you have on your payment card?


  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    Thanks for all the suggestions folks. Appreciate your help. Sadly none have worked so far so looks like Apple support may be only option.


  • Registered Users, Registered Users 2 Posts: 24,524 ✭✭✭✭One eyed Jack


    I wonder does it check that the billing address you’re using matched the address on the bank account that the card corresponds to?

    I have the eir code in as post code under the card I have as my default payment method since iOS 11 when I got the phone (an iPhone 7 Plus) and haven’t changed it since, all the way up to the latest iOS 13.


  • Registered Users, Registered Users 2 Posts: 296 ✭✭GeneticDeviant


    I wonder does it check that the billing address you’re using matched the address on the bank account that the card corresponds to?

    I have the eir code in as post code under the card I have as my default payment method since iOS 11 when I got the phone (an iPhone 7 Plus) and haven’t changed it since, all the way up to the latest iOS 13.
    .

    Yeah both addresses match. It’s very strange.


  • Registered Users, Registered Users 2 Posts: 5,360 ✭✭✭DubDJ


    Are you sure all details are correct? Eg you actually have Ireland selected as the country.

    I think I used to use D01 in the past for Dublin 1 and it worked. I never had any issues with strict postcode requirements though.

    Just checked mine and the proper Eircode is accepted. Eg XXX XXXX and all uppercase.


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,287 Mod ✭✭✭✭whiterebel


    Banjaxed for me too. Won’t accept PayPal, says postcode is invalid


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,287 Mod ✭✭✭✭whiterebel


    I had to put a card in on it. Wouldn't accept Paypal, maybe because I didn't have the Postcode in on the address. When I tried to input on the settings page for payment it told me it was invalid. Changed the address in the settings for iCloud and used a debit card and it works.


  • Registered Users, Registered Users 2 Posts: 2,115 ✭✭✭monkeynuz


    whiterebel wrote: »
    I had to put a card in on it. Wouldn't accept Paypal, maybe because I didn't have the Postcode in on the address. When I tried to input on the settings page for payment it told me it was invalid. Changed the address in the settings for iCloud and used a debit card and it works.

    In future try xxxx xxx that's what I used to use for everything from iPhone to amazon.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    monkeynuz wrote: »
    In future try xxxx xxx that's what I used to use for everything from iPhone to amazon.

    Why wouldn't you use your eircode for amazon orders?
    I've been using my eircode for all online orders with many different companies since the eircode was introduce.
    Apple is one of the very few companies that does not want customers from Ireland.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,115 ✭✭✭monkeynuz


    tuxy wrote: »
    Why wouldn't you use your eircode for amazon orders?
    I've been using my eircode for all online orders with many different companies since the eircode was introduce.
    Apple is one of the very few companies that does not want customers from Ireland.

    If you had read my reply correctly, the operative word is used.

    Where possible I use the eircode.

    Ironically some companies in Ireland were slower to accept the eircode than UK ones.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    monkeynuz wrote: »

    Ironically some companies in Ireland were slower to accept the eircode than UK ones.

    That's because an Eircode is not necessary to ensure delivery within Ireland.

    Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided.


  • Registered Users, Registered Users 2 Posts: 2,115 ✭✭✭monkeynuz


    tuxy wrote: »
    That's because an Eircode is not necessary to ensure delivery within Ireland.

    Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided.

    Really?

    I thought the eircode was just as relevant for Irish orders as overseas, considering they're both delivered in Ireland?

    Personally I don't care whether a company accepts it or not, I was merely trying to help the OP, you have slightly derailed the thread.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    monkeynuz wrote: »
    Really?

    I thought the eircode was just as relevant for Irish orders as overseas, considering they're both delivered in Ireland?

    Personally I don't care whether a company accepts it or not, I was merely trying to help the OP, you have slightly derailed the thread.

    Depends on who will be delivering it. Officially An Post do not require an eircode.

    I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland.


  • Registered Users, Registered Users 2 Posts: 2,115 ✭✭✭monkeynuz


    tuxy wrote: »
    Depends on who will be delivering it. Officially An Post do not require an eircode.

    I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland.

    If someone wants an iPhone then they have to deal with apple.

    It is unhelpful to just tell people not to deal with companies that aren't fully set up for eircode.

    From the an post website

    "At An Post we encourage our customers to use an Eircode on all addresses whenever possible. You do not necessarily need to have an Eircode when sending an item, but including one on the address ensures that your post person can pinpoint the exact location. In either case, it is always necessary to include the full physical address on every item"

    And you never commented on the point that you didn't actually read my original reply correctly in the first place lol :)


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Apple are not setup to use Irish postal addresses with or without eircodes.
    They do not currently want all their services available to Irish customers.
    It is useful to make people aware of this.
    monkeynuz wrote: »
    It is unhelpful to just tell people not to deal with companies that aren't fully set up for eircode.
    No what I said is companies can easily offer services to Irish customers without using eircodes if they choose. It's not mandatory.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,115 ✭✭✭monkeynuz


    tuxy wrote: »
    Apple are not setup to use Irish postal addresses with or without eircodes.
    They do not currently want all their services available to Irish customers.
    It is useful to make people aware of this.


    No what I said is companies can easily offer services to Irish customers without using eircodes if they choose. It's not mandatory.


    This is hilarious, this is taken from two of your previous posts.

    "Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided."


    "I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland."


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    monkeynuz wrote: »
    This is hilarious, this is taken from two of your previous posts.

    "Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided."


    "I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland."

    I now withdraw and apologise for my previous statements.

    I advise people to only deal with companies that do not wish to offer services in Ireland.


  • Registered Users, Registered Users 2 Posts: 2,115 ✭✭✭monkeynuz


    tuxy wrote: »
    I now withdraw and apologise for my previous statements.

    I advise people to only deal with companies that do not wish to offer services in Ireland.

    :rolleyes:


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    No pleasing some people.


  • Registered Users, Registered Users 2 Posts: 93 ✭✭Bilbert55


    im havin the same issue?

    did u find a solution?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 93 ✭✭Bilbert55


    Bilbert55 wrote: »
    im havin the same issue?

    did u find a solution?

    I spent 30 mins on with Support....

    NONE is what you use


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    Victor wrote: »
    Be wary of handing out your Eircode, it identifies your home and given that there are an average of 2.7 people per home, effectively you.

    :rolleyes:


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    Victor wrote: »
    Be wary of handing out your Eircode, it identifies your home and given that there are an average of 2.7 people per home, effectively you.

    The name and address you also provide would also identify you...


  • Closed Accounts Posts: 143 ✭✭Mezzotint


    Apple seem to make a complete mess of Irish addresses on their website. I found when I ordered things the lines of the address were mashed into some kind of Germanic-Style format and the package ended up with lines missing, despite having supplied them.

    The eircode bit worked, but the rest of the address got garbled.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Mezzotint wrote: »
    Apple seem to make a complete mess of Irish addresses on their website. I found when I ordered things the lines of the address were mashed into some kind of Germanic-Style format and the package ended up with lines missing, despite having supplied them.

    The eircode bit worked, but the rest of the address got garbled.

    Someone should tell them about this problem.


  • Closed Accounts Posts: 143 ✭✭Mezzotint


    tuxy wrote: »
    Someone should tell them about this problem.

    I fed it back twice and got no response. They clearly just like our tax rates.


  • Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Mezzotint wrote: »
    I fed it back twice and got no response. They clearly just like our tax rates.

    True, they have little interest in having Irish customers.


  • Closed Accounts Posts: 143 ✭✭Mezzotint


    tuxy wrote: »
    True, they have little interest in having Irish customers.

    Seems that way sometimes, particularly with the complete lack of interest in opening retail and so on here.

    Google are even worse - they only bothered making Pixel phones available here very recently, despite the spec being identical to the EU and UK (charger wise)


  • Posts: 7,712 ✭✭✭ [Deleted User]


    Mezzotint wrote: »
    Seems that way sometimes, particularly with the complete lack of interest in opening retail and so on here.

    Google are even worse - they only bothered making Pixel phones available here very recently, despite the spec being identical to the EU and UK (charger wise)

    An awful lot of Google features get lost in the trip over the Atlantic too.


  • Registered Users, Registered Users 2 Posts: 75 ✭✭ZoZoZo


    Ran into this problem myself today, after trying a whole bunch of other things a single zero finally worked for me in case this helps anyone else.

    On a more general note tuxy is correct, you would want to be a complete moron to voluntarily (I don't have a choice as my employer supplies my phone) use Apple products in Ireland. Leaving aside the retarded UI design consider the problem at hand:

    Apple 'Engineer' 1: Right we're going restrict the set of inputs that are treated as valid in this field, do you think should give the user a list of the acceptable values ?
    Apple 'Engineer' 2: I don't see why we should, I mean everyone likes a guessing game, don't they ?
    Apple 'Engineer' 1: Fair enough, but we'll at least make sure the accept list does in fact contain all valid inputs, right ?
    Apple 'Engineer' 2: But then we'd have to check what the valid inputs are, that sounds like work and I'm already behind on my donkey-porn watching schedule. So let's leave it at that, I've got lots of donkey-porn to watch before I leave the office this evening.
    Apple 'Engineer' 1: Fair enough, we won't bother fixing it, I'm busy myself I hear one of our researchers has got his dick caught in his PC fan again, I'll go and see if I can help with the extraction.


  • Advertisement
Advertisement