Asking for postcode when trying to add payment method?

GeneticDeviant

Hi. Trying to setup payment method on my iPhone X so I can purchase from Itunes etc and it’s insisting on postcode even tho my region is to Ireland. It won’t accept my Eircode or anything else I’ve entered. Can anyone help ?

lawred2

GeneticDeviant wrote: »

Hi. Trying to setup payment method on my iPhone X so I can purchase from Itunes etc and it’s insisting on postcode even tho my region is to Ireland. It won’t accept my Eircode or anything else I’ve entered. Can anyone help ?

Four or five zeros usually works

GeneticDeviant

lawred2 wrote: »

Four or five zeros usually works

. Thanks I’ve tried anything from one zero to ten zeros and still no joy

Cushie Butterfield

Try entering your eircode with a space after the first three digits.

Victor

Be wary of handing out your Eircode, it identifies your home and given that there are an average of 2.7 people per home, effectively you.

GeneticDeviant

Cushie Butterfield wrote: »

Try entering your eircode with a space after the first three digits.

Thanks but I’ve already tried this and had no luck at all.

triona1

N/A sometimes works

kowloon

I've used IRL in the past

GeneticDeviant

Still saying postcode invalid when I tried ‘N/A’ and ‘IRL’. Tried both in upper and lower case too. Very strange.

tuxy

Apple may have decided against offering such services to Irish citizens.

triona1

Have you moved to a new address?

GeneticDeviant

triona1 wrote: »

Have you moved to a new address?

Nope I’m still at same address

triona1

Try Eire or which ever county you live in if its co cork/co Dublin/co Kerry?

GeneticDeviant

triona1 wrote: »

Try Eire or which ever county you live in if its co cork/co Dublin/co Kerry?

Yeah tried your suggestions above and still have got no further.

tuxy

Try asking apple to remove the postcode requirement or change it to Eircode when someone selects Ireland as their region.

Apple his the best customer support in the world so it should be straight forward.

https://support.apple.com/en-ie/itunes

triona1

Did you tick a box?
I find it usually works better if you manually input your details instead of using auto fill?

q85dw7osi4lebg

Try the first 2/3 digits of your local phone number

041

01

Etc

sanjo

Try E1RE ...put a 1 in instead of the I.

Mr E

Try a single 0

Is this a new thing? I only set up an iOS device a few months ago and put in an Eircode. Why have they removed it?

I’m buying an iphone but if they’re starting to push out the Irish market then it would really make me think again.

grinder23

Single 0

The J Stands for Jay

GeneticDeviant wrote: »

Hi. Trying to setup payment method on my iPhone X so I can purchase from Itunes etc and it’s insisting on postcode even tho my region is to Ireland. It won’t accept my Eircode or anything else I’ve entered. Can anyone help ?

What postcode so you have on your payment card?

GeneticDeviant

Thanks for all the suggestions folks. Appreciate your help. Sadly none have worked so far so looks like Apple support may be only option.

One eyed Jack

I wonder does it check that the billing address you’re using matched the address on the bank account that the card corresponds to?

I have the eir code in as post code under the card I have as my default payment method since iOS 11 when I got the phone (an iPhone 7 Plus) and haven’t changed it since, all the way up to the latest iOS 13.

GeneticDeviant

One eyed Jack wrote: »

I wonder does it check that the billing address you’re using matched the address on the bank account that the card corresponds to?

I have the eir code in as post code under the card I have as my default payment method since iOS 11 when I got the phone (an iPhone 7 Plus) and haven’t changed it since, all the way up to the latest iOS 13.

.

Yeah both addresses match. It’s very strange.

DubDJ

Are you sure all details are correct? Eg you actually have Ireland selected as the country.

I think I used to use D01 in the past for Dublin 1 and it worked. I never had any issues with strict postcode requirements though.

Just checked mine and the proper Eircode is accepted. Eg XXX XXXX and all uppercase.

whiterebel

Banjaxed for me too. Won’t accept PayPal, says postcode is invalid

whiterebel

I had to put a card in on it. Wouldn't accept Paypal, maybe because I didn't have the Postcode in on the address. When I tried to input on the settings page for payment it told me it was invalid. Changed the address in the settings for iCloud and used a debit card and it works.

monkeynuz

whiterebel wrote: »

I had to put a card in on it. Wouldn't accept Paypal, maybe because I didn't have the Postcode in on the address. When I tried to input on the settings page for payment it told me it was invalid. Changed the address in the settings for iCloud and used a debit card and it works.

In future try xxxx xxx that's what I used to use for everything from iPhone to amazon.

tuxy

monkeynuz wrote: »

In future try xxxx xxx that's what I used to use for everything from iPhone to amazon.

Why wouldn't you use your eircode for amazon orders?
I've been using my eircode for all online orders with many different companies since the eircode was introduce.
Apple is one of the very few companies that does not want customers from Ireland.

monkeynuz

tuxy wrote: »

Why wouldn't you use your eircode for amazon orders?
I've been using my eircode for all online orders with many different companies since the eircode was introduce.
Apple is one of the very few companies that does not want customers from Ireland.

If you had read my reply correctly, the operative word is used.

Where possible I use the eircode.

Ironically some companies in Ireland were slower to accept the eircode than UK ones.

tuxy

monkeynuz wrote: »

Ironically some companies in Ireland were slower to accept the eircode than UK ones.

That's because an Eircode is not necessary to ensure delivery within Ireland.

Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided.

monkeynuz

tuxy wrote: »

That's because an Eircode is not necessary to ensure delivery within Ireland.

Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided.

Really?

I thought the eircode was just as relevant for Irish orders as overseas, considering they're both delivered in Ireland?

Personally I don't care whether a company accepts it or not, I was merely trying to help the OP, you have slightly derailed the thread.

tuxy

monkeynuz wrote: »

Really?

I thought the eircode was just as relevant for Irish orders as overseas, considering they're both delivered in Ireland?

Personally I don't care whether a company accepts it or not, I was merely trying to help the OP, you have slightly derailed the thread.

Depends on who will be delivering it. Officially An Post do not require an eircode.

I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland.

monkeynuz

tuxy wrote: »

Depends on who will be delivering it. Officially An Post do not require an eircode.

I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland.

If someone wants an iPhone then they have to deal with apple.

It is unhelpful to just tell people not to deal with companies that aren't fully set up for eircode.

From the an post website

"At An Post we encourage our customers to use an Eircode on all addresses whenever possible. You do not necessarily need to have an Eircode when sending an item, but including one on the address ensures that your post person can pinpoint the exact location. In either case, it is always necessary to include the full physical address on every item"

And you never commented on the point that you didn't actually read my original reply correctly in the first place lol

tuxy

Apple are not setup to use Irish postal addresses with or without eircodes.
They do not currently want all their services available to Irish customers.
It is useful to make people aware of this.

monkeynuz wrote: »

It is unhelpful to just tell people not to deal with companies that aren't fully set up for eircode.

No what I said is companies can easily offer services to Irish customers without using eircodes if they choose. It's not mandatory.

monkeynuz

tuxy wrote: »

Apple are not setup to use Irish postal addresses with or without eircodes.
They do not currently want all their services available to Irish customers.
It is useful to make people aware of this.


No what I said is companies can easily offer services to Irish customers without using eircodes if they choose. It's not mandatory.

This is hilarious, this is taken from two of your previous posts.

"Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided."


"I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland."

tuxy

monkeynuz wrote: »

This is hilarious, this is taken from two of your previous posts.

"Any company these days that don't accept an eircode or remove the requirement for a postcode simply does not want business from Ireland and is best avoided."


"I don't think it's derailing to advise people to avoid dealing with companies who do not wish to offer a service within Ireland."

I now withdraw and apologise for my previous statements.

I advise people to only deal with companies that do not wish to offer services in Ireland.

monkeynuz

tuxy wrote: »

I now withdraw and apologise for my previous statements.

I advise people to only deal with companies that do not wish to offer services in Ireland.

:rolleyes:

tuxy

No pleasing some people.

Bilbert55

im havin the same issue?

did u find a solution?

Bilbert55

Bilbert55 wrote: »

im havin the same issue?

did u find a solution?

I spent 30 mins on with Support....

NONE is what you use

un5byh7sqpd2x0

Victor wrote: »

Be wary of handing out your Eircode, it identifies your home and given that there are an average of 2.7 people per home, effectively you.

:rolleyes:

un5byh7sqpd2x0

Victor wrote: »

Be wary of handing out your Eircode, it identifies your home and given that there are an average of 2.7 people per home, effectively you.

The name and address you also provide would also identify you...

Mezzotint

Apple seem to make a complete mess of Irish addresses on their website. I found when I ordered things the lines of the address were mashed into some kind of Germanic-Style format and the package ended up with lines missing, despite having supplied them.

The eircode bit worked, but the rest of the address got garbled.

tuxy

Mezzotint wrote: »

Apple seem to make a complete mess of Irish addresses on their website. I found when I ordered things the lines of the address were mashed into some kind of Germanic-Style format and the package ended up with lines missing, despite having supplied them.

The eircode bit worked, but the rest of the address got garbled.

Someone should tell them about this problem.

Mezzotint

tuxy wrote: »

Someone should tell them about this problem.

I fed it back twice and got no response. They clearly just like our tax rates.

tuxy

Mezzotint wrote: »

I fed it back twice and got no response. They clearly just like our tax rates.

True, they have little interest in having Irish customers.

Mezzotint

tuxy wrote: »

True, they have little interest in having Irish customers.

Seems that way sometimes, particularly with the complete lack of interest in opening retail and so on here.

Google are even worse - they only bothered making Pixel phones available here very recently, despite the spec being identical to the EU and UK (charger wise)

Mezzotint

Mezzotint wrote: »

Seems that way sometimes, particularly with the complete lack of interest in opening retail and so on here.

Google are even worse - they only bothered making Pixel phones available here very recently, despite the spec being identical to the EU and UK (charger wise)

An awful lot of Google features get lost in the trip over the Atlantic too.

ZoZoZo

Ran into this problem myself today, after trying a whole bunch of other things a single zero finally worked for me in case this helps anyone else.

On a more general note tuxy is correct, you would want to be a complete moron to voluntarily (I don't have a choice as my employer supplies my phone) use Apple products in Ireland. Leaving aside the retarded UI design consider the problem at hand:

Apple 'Engineer' 1: Right we're going restrict the set of inputs that are treated as valid in this field, do you think should give the user a list of the acceptable values ?
Apple 'Engineer' 2: I don't see why we should, I mean everyone likes a guessing game, don't they ?
Apple 'Engineer' 1: Fair enough, but we'll at least make sure the accept list does in fact contain all valid inputs, right ?
Apple 'Engineer' 2: But then we'd have to check what the valid inputs are, that sounds like work and I'm already behind on my donkey-porn watching schedule. So let's leave it at that, I've got lots of donkey-porn to watch before I leave the office this evening.
Apple 'Engineer' 1: Fair enough, we won't bother fixing it, I'm busy myself I hear one of our researchers has got his dick caught in his PC fan again, I'll go and see if I can help with the extraction.