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Topping up leap card online

  • 16-10-2019 12:56am
    #1
    Registered Users Posts: 2,411 ✭✭✭ DebDynamite


    Hi all

    I’m not sure if i’m missing something here re topping up my Leap card, so help would be greatly needed!

    I got on a Dublin Bus this evening to go home, and used my card. The display said I only had 50c left. I said i’ll top up at home online so i’ll have credit for morning (I normally top up in a shop, but there’s no shop around where I get on/off the bus).

    Had a look online to top up before going to be and it seems the only way to top up a card is to either use the app or choose a load location. I have an iPhone and the app is not compatible with that so no an option, and there’s no shop around me where I get my bus. What is the point of topping up online if you have to go to a load location anyway?

    Is the only way for me really to have to walk quite a distance in the morning to top up my card? I also have no change, so it’s not an option to pay on the bus. I’m quite sure I topped up online a couple of years ago, so not sure if i’m missing something.

    I find it so hard to believe in 2019, topping up a leap card is so inefficient!


Comments

  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,315 CMod ✭✭✭✭ Dravokivich


    If there's no Leap device for you to use, how do you think the card is going to be updated?


  • Registered Users Posts: 1,220 ✭✭✭ StreetLight


    You can still make a full journey with your 50c. As long as your balance is positive, you can do it with 1c.


  • Registered Users Posts: 10,042 ✭✭✭✭ 28064212


    If you don't have easy access to a load point or the topup app, then turn on auto-topup

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  • Registered Users Posts: 4,597 ✭✭✭ Xterminator


    +1 for auto topup in your case. make sure card is registered so even if you lose it credit is retained.


  • Registered Users Posts: 728 ✭✭✭ machaseh


    This is why you get an android phone and not iphone.


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  • Registered Users Posts: 32,141 ✭✭✭✭ is_that_so


    28064212 wrote: »
    If you don't have easy access to a load point or the topup app, then turn on auto-topup
    Yep this is the best option but OP should be aware that the minimum is €30.


  • Registered Users Posts: 24,643 ✭✭✭✭ coylemj


    If you sign up for auto topup, how is the new credit put on the card? I mean, the machine on the bus can't give it to you so where do you pick it up?

    I have an Android phone and do my topping up at home so I'm not asking out of necessity.


  • Registered Users Posts: 3,806 ✭✭✭ goingnowhere


    Autotop up requires a minimum balance to be held on the card

    You tag on, go through the minimum balance

    System adds the auto top up credit

    That night the back end is told and issues a DD on your back account for the amount

    There is limit to the frequency of auto top up to ensure you don't have fun with the system


  • Registered Users Posts: 24,643 ✭✭✭✭ coylemj


    Autotop up requires a minimum balance to be held on the card

    You tag on, go through the minimum balance

    System adds the auto top up credit

    That night the back end is told and issues a DD on your back account for the amount

    There is limit to the frequency of auto top up to ensure you don't have fun with the system

    That's what happens in the background, we understand all that.

    My question was/is..... how does your card pick up the topup if you're only using buses?


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,315 CMod ✭✭✭✭ Dravokivich


    coylemj wrote: »
    That's what happens in the background, we understand all that.

    My question was/is..... how does your card pick up the topup if you're only using buses?

    It doesnt puck up topup. It pulls topup. The setting is in the card.


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  • Closed Accounts Posts: 22,676 ✭✭✭✭ beauf


    It doesnt puck up topup. It pulls topup. The setting is in the card.

    I've no idea what that means. Is it not the same thing.


  • Registered Users Posts: 24,643 ✭✭✭✭ coylemj


    It doesnt puck up topup. It pulls topup. The setting is in the card.

    Pulls it from where? The machine on the bus has no uplink while it's out on it's route. And even if the card has a flag to say that auto topup is enabled, how does a machine with no data link know if the last debit worked so the card can be loaded with the topup?


  • Registered Users Posts: 3,806 ✭✭✭ goingnowhere


    The card has a flag set
    aka auto top up enabled
    and also
    last date/time of auto top up

    If the card goes through the balance limit and the last update date/time is long enough ago the balance is increased by the set amount and the last/date time is updated

    The bus/train/luas reader then submits to the back office it credited the card and the back end DD's you


  • Closed Accounts Posts: 22,676 ✭✭✭✭ beauf


    The card has a flag set
    aka auto top up enabled
    and also
    last date/time of auto top up

    If the card goes through the balance limit and the last update date/time is long enough ago the balance is increased by the set amount and the last/date time is updated

    The bus/train/luas reader then submits to the back office it credited the card and the back end DD's you

    Thanks. That explains it.

    It basically assumes the Leap card will auto topup.


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,315 CMod ✭✭✭✭ Dravokivich


    beauf wrote: »
    Thanks. That explains it.

    It basically assumes the Leap card will auto topup.

    It doesnt assume a topup. The card tells the device, to top it up, once the balance breaches a threshold. That's what I meant by it "pulls" a topup.


  • Closed Accounts Posts: 22,676 ✭✭✭✭ beauf


    Pull isn't a very clear way to explain it.

    So the bus auto topup the card, once the auto topup flag is set on the card and the cards balance is low.


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,315 CMod ✭✭✭✭ Dravokivich


    beauf wrote: »
    Pull isn't a very clear way to explain it.

    So the bus auto topup the card, once the auto topup flag is set on the card and the cards balance is low.

    Not if you were to think of distributing information/updates through technology, which is commonly referred to as Push/Pull. If something is sent to you, it's a push, if you take something it's a pull. Which is what the Auto Topup function does, it takes credit.

    There's a threshold of 10 euro. The auto topup happens once the card goes below it. After the timeframe mentioned above by goingnowhere expires.


  • Closed Accounts Posts: 22,676 ✭✭✭✭ beauf


    I meant pull in its own.

    Its need the context that its pulling credit from the bus, not the back end.
    This gets updated on your online account once the bus connects back at the depot. Completing the loop.

    Never occurred to me that this was how it happened.
    I never understood how auto top up solved the issue of online top ups for bus only users, until now.


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