If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Prize Bonds - Lost Certificate

kieran12 · 2019-09-27 07:34:16

Hi Guys, Looking to cash in my prize bonds but can't find the certificate to get the relevant bond numbers and details. I see that sending an application to down to Kerry by post will get me a replacement document. But if I shoot an email to them would they give me just the required details for repayment? Thanks

Options

27-09-2019 8:34am

#1

kieran12

Registered Users Posts: 20 ✭

Join Date: December 2017

Posts: 15

Hi Guys,

Looking to cash in my prize bonds but can't find the certificate to get the relevant bond numbers and details.

I see that sending an application to down to Kerry by post will get me a replacement document. But if I shoot an email to them would they give me just the required details for repayment?

Thanks

0

Comments

Options
#2 27-09-2019 9:13am
homer911

Registered Users Posts: 5,113 ✭✭✭

Join Date: September 2007

Posts: 4725

They will want a signature - type up your instructions, print it, sign it, photo it and send the photo to prizebonds@fexco.com

0
Options
#3 27-09-2019 10:54am
ct5amr2ig1nfhp

Closed Accounts Posts: 5,019 ✭✭✭

Join Date: July 2001

Posts: 4666

^^ It is one of the most frustrating processes I have ever had the 'pleasure' of having to use. I thought it might have just a once off but I have had to contact them a number of time over the years and by gosh they are infuriating to deal with. Be warned!

0