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Virgin Media Hub 3.0 - Partial Service (DS only)

  • 26-08-2019 8:38pm
    #1
    mauroverr
    Registered Users, Registered Users 2 Posts: 3 ✭


    Hi all,

    yesterday I accidentally tripped into the coax cable, it disconnected from the wall plug but I quickly reconnected it: since then the Hub keeps saying [Partial Service (DS only)] in the Internet status and the download has dropped from 240mb+ to 5-10mb.

    I tried to reset the Hub a couple of time, put it in Modem mode but the situation is unchanged.

    Can I get in touch with some Virgin Media rep?

    Thanks!


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