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WhatsApp chat recovery problem

  • 15-08-2019 08:05PM
    #1
    JessieJames
    Registered Users, Registered Users 2 Posts: 179 ✭✭


    Hi, I deleted a chat by accident which I really need to recover. I was able to do this previously by uninstalling WhatsApp and reinstalling it by renaming a previous backup to msgstore.db.crypt12, I then deleted my Google account and reinstalled WhatsApp which worked and I got all my messages back. I have been unsuccessful this time around using this method and I am wondering why and if there is anyway to reinstall this to a previous backup, I cannot use Google drive as the message span back over the last few years and I believe they delete from the drive after a pwriod. I don't get an option anymore to do it from a certain date as it used to when I reinstalled it. Just seems to use Google drive despite me logging out of google off to reinstall. Any help / advise would be appreciated even if there's a shop or someone that knows how to do this I'd really appreciate it.

    Jess


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