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Cooler Master !!

  • 21-04-2019 02:42PM
    #1
    swarlb
    Registered Users, Registered Users 2 Posts: 1,244 ✭✭✭


    My son bought a 'Cooler Master' gaming PC recently. He tried to change the resolution, and for whatever reason it locked him out. All he gets now is a message on screen (HD TV) saying 'no support'.
    He tried shutting it down and eventually got a screen looking for a 'username'.
    He was given a password when he bought it, but not the username as it came up automatically (he cannot remember it)
    We tried contacting the person he bought it from, but it was not their PC originally, so they only know the password.
    Has anyone any suggestions before I have him committed, as he's close to a nervous breakdown.
    I know nothing about computers other than they cost me a lot of money !!


Comments

  • #2
    Skerries
    Registered Users, Registered Users 2 Posts: 12,933 ✭✭✭✭Skerries


    is it a Windows login screen?
    can you post a picture and we can go from there?
    Untitled Image




  • #3
    K.O.Kiki
    Registered Users, Registered Users 2 Posts: 18,972 ✭✭✭✭K.O.Kiki


    Coolermaster don't make computers; that's just the case (box) containing all the parts.

    Worst comes to worst, he'll just have to reinstall Windows & all software (passwords, usernames, games etc. will have to be installed again).


  • #4
    swarlb
    Registered Users, Registered Users 2 Posts: 1,244 ✭✭✭swarlb


    Thanks for the replies. We managed to contact the original owner, and get the correct username etc... All is good now.


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