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Bet365 tennis

  • 10-04-2019 10:30am
    #1
    Tomw86
    Registered Users, Registered Users 2 Posts: 964 ✭✭✭


    Hi,

    I don't often use Bet365 for tennis betting, but did this morning.

    One selection won because his opponent retired and they settle it as VOID, rather than a winner. I have been on the phone to them and apparently this is their policy.

    It is an absolute disgrace and cop out.

    As far as I can see, PP and Betfair would settle that as a winner.

    Has anyone else any experience of this?

    I would urge people to avoid Bet365 tennis betting like the plague due to this.


Comments

  • #2
    Hoboo
    Registered Users, Registered Users 2 Posts: 3,601 ✭✭✭Hoboo


    Tomw86 wrote: »
    Hi,

    I don't often use Bet365 for tennis betting, but did this morning.

    One selection won because his opponent retired and they settle it as VOID, rather than a winner. I have been on the phone to them and apparently this is their policy.

    It is an absolute disgrace and cop out.

    As far as I can see, PP and Betfair would settle that as a winner.

    Has anyone else any experience of this?

    I would urge people to avoid Bet365 tennis betting like the plague due to this.

    You don't like their terms after you agreed to them? How does that work? Does it work both ways?

    Had it been your selection that retired and you received the void you'd be delighted.


  • #3
    Tomw86
    Registered Users, Registered Users 2 Posts: 964 ✭✭✭Tomw86


    Yeah I didn't know that was a specific term for their tennis - my fault for not reading.

    They apply this logic to tennis but not to any other sport - for example if a golfer retires injured you do not get a refund, if your horses is injured and pulled up you do not get a refund.

    It makes zero sense to me but lesson learnt and all tennis bets will go through another bookmaker.


  • #4
    Fr Tod Umptious
    Registered Users, Registered Users 2 Posts: 15,733 ✭✭✭✭Fr Tod Umptious


    I know for a fact that on Betfair Exchange a tennis game is only valid until completion of the first set.

    So of a player retires during the first set it's void.
    After the first set there is a winner and a loser.

    When did the player retire OP ?


  • #5
    The Rooster
    Registered Users, Registered Users 2 Posts: 4,757 ✭✭✭The Rooster


    Bet365:
    In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

    BetVictor:
    Match must be completed for bets to stand. In the event of a disqualification or retirement all bets will be void.


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