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Upgraded speed to 300Mbit but only getting 170max Download

  • 09-03-2019 05:58PM
    #1
    devil-80
    Registered Users, Registered Users 2 Posts: 977 ✭✭✭


    Hi Ive Upgraded speed to 300Mbit from 150Mbit but only getting 170max Download upload is now 50Mbit so more as before. Tried chat twice but didnt improve at all. All tested via Wifi using Speed test by Ookla .


Comments

  • #2
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Are you sure you are connected to the router with a good quality ethernet cable that is cat5e or better and you are not connecting over wifi?


  • #3
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 86,579 ✭✭✭✭Atlantic Dawn
    GDY151


    How are you testing the download speed?


  • #4
    devil-80
    Registered Users, Registered Users 2 Posts: 977 ✭✭✭devil-80


    Hi. Weird thing that there is around 280 over cat cable and Wi-Fi have big lost max which I could get was 200 and I was sitting beside router. I'm getting this on 5ghz because 2.4Ghz its just close to 100Mbit


  • #5
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Not weird at all, wifi is very unreliable. 170 isn't bad you need to use wired to get the benefit out of the higher speed packages. 


  • #6
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    devil-80 wrote: »
    Hi Ive Upgraded speed to 300Mbit from 150Mbit but only getting 170max Download upload is now 50Mbit so more as before. Tried chat twice but didnt improve at all. All tested via Wifi using Speed test by Ookla .
    Hi devil-80, 

    I would advise contacting our technical team and they will be able to investigate this. 

    They can be contacted by calling 1890260260 or our online technical team here

    Thanks, 
    Grainne


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