Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Cancel

  • 08-02-2019 10:39AM
    #1
    cnlbel
    Registered Users, Registered Users 2 Posts: 129 ✭✭


    I have been on hold for 36 minutes trying to cancel my contract. Why wont someone pick up the phone??? I made a complaint about this before and it went ignored.


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    cnlbel wrote: »
    I have been on hold for 36 minutes trying to cancel my contract. Why wont someone pick up the phone??? I made a complaint about this before and it went ignored.
    Hi cnlbel.

    My apologies about the delay in getting through to our call centres, we are currently experiencing a high volume of customer enquiries resulting in longer waiting times.

    Alternatively, you may also look at our help and support page here where we’ve outlined how you can cancel your eir services including notice periods and associated charges.

    -Ahren


Advertisement