Problems moving from Vodafone to eir

tenterhook

I recently moved my phone/broadband to eir from Vodafone. Unfortunately, 
Vodafone has not stopped billing me. Shouldn't Vodafone have automatically 
stopped billing me once the line was transferred to eir? I'm not sure what to
do now.

Gonad

tenterhook wrote: »

I recently moved my phone/broadband to eir from Vodafone. Unfortunately, 
Vodafone has not stopped billing me. Shouldn't Vodafone have automatically 
stopped billing me once the line was transferred to eir? I'm not sure what to
do now.

If you only just moved to eir you are probably due a final bill from vodaphone that will credit you back to date eir took the line .

eir: Grainne

tenterhook wrote: »

I recently moved my phone/broadband to eir from Vodafone. Unfortunately, 
Vodafone has not stopped billing me. Shouldn't Vodafone have automatically 
stopped billing me once the line was transferred to eir? I'm not sure what to
do now.

Hi tenterhook, 

Once you join our network after providing your Vodafone account information your service should be removed from Vodafone. 

If you are still getting billed I would advise contacting Vodafone to ensure that your services have been cancelled. 

Thanks, 
Grainne