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Moved to another provider and Eir is still billing me

  • 07-02-2019 01:43PM
    #1
    djmj
    Registered Users, Registered Users 2 Posts: 133 ✭✭


    In January 2019 I moved to another provider with phone and broadband and Eir is still charging me for a service that I'm not getting.
    I was speaking with Lorraine from cancelling team and she should call me back but from Monday I didn't received a call back but on myEir there is new bill.


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    djmj wrote: »
    In January 2019 I moved to another provider with phone and broadband and Eir is still charging me for a service that I'm not getting.
    I was speaking with Lorraine from cancelling team and she should call me back but from Monday I didn't received a call back but on myEir there is new bill.
    Hi there djmj.

    Thank you for getting in touch with us here.
    If you could PM me the following account information I would be happy to look into this for you.

    Eir account number:
    Full name on the account:
    Date of birth:
    Full postal address:
    Can you confirm that you are the account holder?

    -Ahren


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