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Change SIM Only Plan

  • 05-02-2019 04:44PM
    #1
    luvlyjubbly
    Registered Users, Registered Users 2 Posts: 316 ✭✭


    Hi, I want to change my SIM Only plan, I was able to do this via chat last year but now I'm told I need to pseak with the loyalty team to change plan. Can you help please?


Comments

  • #2
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    Hi luvlyjubbly,

    Yes you would need to speak to a member of our Customer Care department you can do so by freephone (1901) they will advise you on the process of changing the sim only plan.

    -Andre


  • #3
    luvlyjubbly
    Registered Users, Registered Users 2 Posts: 316 ✭✭luvlyjubbly


    eir: Andre wrote: »
    Hi luvlyjubbly,

    Yes you would need to speak to a member of our Customer Care department you can do so by freephone (1901) they will advise you on the process of changing the sim only plan.

    -Andre
    Thanks Andre, I know I can call 1901, but the last time I was able to do it over chat, what has changed in the last few months? (Also judging by all the live threads in this forum, I'd need a lot of time to get through to someone on 1901.


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