Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Change SIM Only Plan

  • 05-02-2019 3:44pm
    #1
    luvlyjubbly
    Registered Users, Registered Users 2 Posts: 310 ✭✭


    Hi, I want to change my SIM Only plan, I was able to do this via chat last year but now I'm told I need to pseak with the loyalty team to change plan. Can you help please?


Comments

  • #2
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    Hi luvlyjubbly,

    Yes you would need to speak to a member of our Customer Care department you can do so by freephone (1901) they will advise you on the process of changing the sim only plan.

    -Andre


  • #3
    luvlyjubbly
    Registered Users, Registered Users 2 Posts: 310 ✭✭luvlyjubbly


    eir: Andre wrote: »
    Hi luvlyjubbly,

    Yes you would need to speak to a member of our Customer Care department you can do so by freephone (1901) they will advise you on the process of changing the sim only plan.

    -Andre
    Thanks Andre, I know I can call 1901, but the last time I was able to do it over chat, what has changed in the last few months? (Also judging by all the live threads in this forum, I'd need a lot of time to get through to someone on 1901.


Advertisement