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Loop while setting up Gmail account new on an S8.

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  • 04-02-2019 4:58pm
    #1
    mayhem#
    Registered Users Posts: 2,051 ✭✭✭


    Just received a new S8 and am encountering a loop when setting up a Gmail account on it.
    I go through the standard setup process, enter the Gmail username and password, and when it then goes to "Getting account info" it pops back to the "account added" screen.
    When I the hit the "Next" button I get the "Getting account info" again and it pops back to the previous screen.
    Wondering if anyone has a suggestion on how to resolve this?
    Thanks.

    E.


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  • Options
    #2
    AllForIt
    Registered Users Posts: 8,282 ✭✭✭AllForIt


    Go through the setup process again but this time skip adding a gmail account. You don't need to add your gmail account during the setup process.

    Once the phone has fully booted you can try to add your gmail account again via Settings>Add Accounts or something similar. Even if you can't and get the same problem at least you can use the fone.


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