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No Eircode = no broadband

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  • 24-01-2019 4:53pm
    #1
    mcmorrowg
    Registered Users Posts: 35 ✭


    I've just spent the last few days trying to get a broadband connection for a new house but been told by all the major supplier they connect without an eircode.

    I've just completed the new house and as such I don't have an eircode yet. I've contacted eircode and they won't issue an eircode until June at the earliest. So this means I can't get phone or internet until I've been living in the house for 6 months.

    Has anyone else come across this issues? Any ideas how to resolve the issue?
    Tagged:


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    #2
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    mcmorrowg wrote: »
    I've just spent the last few days trying to get a broadband connection for a new house but been told by all the major supplier they connect without an eircode.

    I've just completed the new house and as such I don't have an eircode yet. I've contacted eircode and they won't issue an eircode until June at the earliest. So this means I can't get phone or internet until I've been living in the house for 6 months.

    Has anyone else come across this issues? Any ideas how to resolve the issue?

    Any next door neighbours? The next eircode updates should be in Feb, not June.


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    #3
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    mcmorrowg wrote: »
    I've just spent the last few days trying to get a broadband connection for a new house but been told by all the major supplier they connect without an eircode.

    I've just completed the new house and as such I don't have an eircode yet. I've contacted eircode and they won't issue an eircode until June at the earliest. So this means I can't get phone or internet until I've been living in the house for 6 months.

    Has anyone else come across this issues? Any ideas how to resolve the issue?

    Yes. It is a reality of the FTTH rollout that premises are indexed by Eircode and as such a premises cannot be added unless it has an Eircode. Unfortunately for you I don't hink there is any way around it.


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    #4
    mcmorrowg
    Registered Users Posts: 35 ✭mcmorrowg


    runawaybishop wrote: »
    Any next door neighbours? The next eircode updates should be in Feb, not June.

    Yes, my father in law is 50m away and has broadband. I tried using his Eircode but they said they couldn't do it.

    An post submitted the latest postal points on the 10th Jan for issue of new Eircodes in February/March. The next submission isn't until April and Eircodes to follow in May/June.


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    #5
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    There really needs to be a process where an Eircode is given out with the planning permission.

    Eircode wasn't ever intended to be a gate keeper for broadband services but you can clearly see that is what's happening as they are able to verify precise location with it.


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    #6
    mcmorrowg
    Registered Users Posts: 35 ✭mcmorrowg


    EdgeCase wrote: »
    There really needs to be a process where an Eircode is given out with the planning permission.

    Eircode wasn't ever intended to be a gate keeper for broadband services but you can clearly see that is what's happening as they are able to verify precise location with it.

    Or speed up the issue of Eircodes. Why can't homeowners apply online to have one issued if they have an MPRN number from ESB. Its as simple as that.


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    #7
    Digiweb
    Company Representative Posts: 537 ✭✭✭Digiweb


    mcmorrowg wrote: »
    I've just spent the last few days trying to get a broadband connection for a new house but been told by all the major supplier they connect without an eircode.

    I've just completed the new house and as such I don't have an eircode yet. I've contacted eircode and they won't issue an eircode until June at the earliest. So this means I can't get phone or internet until I've been living in the house for 6 months.

    Has anyone else come across this issues? Any ideas how to resolve the issue?

    Send us a PM if you'd like any help


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    #8
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    mcmorrowg wrote: »
    Or speed up the issue of Eircodes. Why can't homeowners apply online to have one issued if they have an MPRN number from ESB. Its as simple as that.

    I'm not sure but it shouldn't be a weird, non transparent and mysterious process that apparently occurs by some kind of osmosis.


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    #9
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    The whole eircode development and its non geographic nature is a total farce. No surprise updates to same are a total mess.


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    #10
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    ED E wrote: »
    The whole eircode development and its non geographic nature is a total farce. No surprise updates to same are a total mess.

    To be fair it works quite well other than the inability to submit information to them, which is a bit of a weird limitation.

    Looking up availability of utilities with an Eircode is very logical and easy. It's just the lack of them for new build makes no sense.


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    #11
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    That ignores the €25,000 orgs pay Eircode every year.


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    #12
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    mcmorrowg wrote: »
    Yes, my father in law is 50m away and has broadband. I tried using his Eircode but they said they couldn't do it.

    An post submitted the latest postal points on the 10th Jan for issue of new Eircodes in February/March. The next submission isn't until April and Eircodes to follow in May/June.

    Can you not just ring up again wearing a fake mustache and say his eircode is yours? You can get it amended when you get your own later.


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    #13
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    runawaybishop wrote: »
    Can you not just ring up again wearing a fake mustache and say his eircode is yours? You can get it amended when you get your own later.

    How will that work when the KN technician comes to install at the given Eircode and is told he has to install at a different property? He is highly unlikely to go ahead with the installation.

    edit:
    That's even if the order goes through for the Eircode seeing that there is already a service there.


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    #14
    runawaybishop
    Registered Users Posts: 9,504 ✭✭✭runawaybishop


    Sadie Agreeable Pair wrote: »
    How will that work when the KN technician comes to install at the given Eircode and is told he has to install at a different property? He is highly unlikely to go ahead with the installation.

    edit:
    That's even if the order goes through for the Eircode seeing that there is already a service there.

    It's 50 meters away, should be fine. May not be a service there also.

    Alternative is wait 6 months.


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    #15
    trellheim
    Registered Users Posts: 5,888 ✭✭✭trellheim


    Is it written in their service Ts and Cs that an eircode is required ? If it is not then a case may be made to the regulator. Is there a null eircode by any chance ?


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    #16
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    Not sure why you think what the T&Cs have any consequence here.

    OE state:
    The Eircode should always be submitted by the Operator when a
    new ARD ID is requested.

    So all new addresses that have not previously had a service require an Eircode in order to generate the ARD key that all the W/S systems flow from. Its possible they can manually generate one without an Eircode but I don't see them bothering.

    The Minister for Communications started Eircode so good luck getting COMREG to rule that its use is unfair/limiting.


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    #17
    mcmorrowg
    Registered Users Posts: 35 ✭mcmorrowg


    ED E wrote: »
    Not sure why you think what the T&Cs have any consequence here.

    OE state:


    So all new addresses that have not previously had a service require an Eircode in order to generate the ARD key that all the W/S systems flow from. Its possible they can manually generate one without an Eircode but I don't see them bothering.

    The Minister for Communications started Eircode so good luck getting COMREG to rule that its use is unfair/limiting.



    I think you are right about not being arsed to do it manually


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    #18
    oscarBravo
    Technology & Internet Moderators Posts: 28,793 Mod ✭✭✭✭oscarBravo


    EdgeCase wrote: »
    There really needs to be a process where an Eircode is given out with the planning permission.

    I'm blue in the face saying this. There's an "under construction" flag on ECAD, so the system is already designed to accommodate it.


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    #19
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    oscarBravo wrote: »
    I'm blue in the face saying this. There's an "under construction" flag on ECAD, so the system is already designed to accommodate it.

    So why isn't it being used?

    I mean even during construction an Eircode would be useful as it's probably going to be the time when you've lots of unusual deliveries and first time connection of various utilities.

    I mean do you need to put up a mailbox on the pillar and send several postage items to the site to get the post office to realise that it's there?


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    #20
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    EdgeCase wrote: »
    So why isn't it being used?

    An Post have no motivation to bother. Whats in it for them.


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    #21
    FishOnABike
    Registered Users Posts: 4,431 ✭✭✭FishOnABike


    mcmorrowg wrote: »
    Yes, my father in law is 50m away and has broadband. I tried using his Eircode but they said they couldn't do it.

    An post submitted the latest postal points on the 10th Jan for issue of new Eircodes in February/March. The next submission isn't until April and Eircodes to follow in May/June.

    If your father in-law is that close you might be able to use a wireless point to point link and an access point in your own house to extend his broadband to your house to cover you for a few months.


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    #22
    oscarBravo
    Technology & Internet Moderators Posts: 28,793 Mod ✭✭✭✭oscarBravo


    EdgeCase wrote: »
    So why isn't it being used?
    See below.
    I mean even during construction an Eircode would be useful as it's probably going to be the time when you've lots of unusual deliveries and first time connection of various utilities.
    Absolutely. There's no objectively good reason not to assign an Eircode prior to construction.
    ED E wrote: »
    An Post have no motivation to bother. Whats in it for them.
    This.

    Eircodes are, fundamentally, a user interface layer on top of the Geodirectory database, which is maintained by An Post. A premises doesn't get an Eircode until it's added to Geodirectory, and it doesn't get added to Geodirectory until An Post gets around to it.

    This has to change, and it can only change on the direction of either DCCAE or ComReg.


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    #23
    mcmorrowg
    Registered Users Posts: 35 ✭mcmorrowg


    FishOnABike wrote: »
    If your father in-law is that close you might be able to use a wireless point to point link and an access point in your own house to extend his broadband to your house to cover you for a few months.

    Way ahead of you on that front. Gonna do something along that line 😉 It's my only option for the first year.


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    #24
    plodder
    Registered Users Posts: 7,166 ✭✭✭plodder


    mcmorrowg wrote: »
    I've just spent the last few days trying to get a broadband connection for a new house but been told by all the major supplier they connect without an eircode.

    I've just completed the new house and as such I don't have an eircode yet. I've contacted eircode and they won't issue an eircode until June at the earliest. So this means I can't get phone or internet until I've been living in the house for 6 months.

    Has anyone else come across this issues? Any ideas how to resolve the issue?
    They've known about this problem since Eircode was launched. So, I suspect they just don't care.


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    #25
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    This needs to be raised with the media and local TDs. It's not good enough. The Eircode system should work properly for this purpose.


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    #26
    Poncke
    Registered Users Posts: 955 ✭✭✭Poncke


    Not sure if having an Eircode is related to the possibility of having FTTH.

    I live in a new estate and I had an Eircode but no FTTH. The whole estate had to be connected up to the network. Which has been done now and I am probably the first with FTTH in our estate.

    If your house is not in a new estate, then I do not know how it would work.


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