Bill has gone up 2 months in a row

clintondaly

Howdy

Current customer but out of contract I believe.

My standard bill was 55.00 a month up until last October
My November bill was 67.28
My December bill was 76.00

I only have broadband and no phone in the house but when I signed up I was told I had to take the phone package as part of the bundle

Can you explain why my bill is now 76 a month and also can I now drop the phone add-on seen as I am out of contract.

eir: Ahren

clintondaly wrote: »

Howdy

Current customer but out of contract I believe.

My standard bill was 55.00 a month up until last October
My November bill was 67.28
My December bill was 76.00

I only have broadband and no phone in the house but when I signed up I was told I had to take the phone package as part of the bundle

Can you explain why my bill is now 76 a month and also can I now drop the phone add-on seen as I am out of contract.

Hi clintondaly.

I would be happy to help you with this.

Could you please PM me the following account information.

Account number.
Name on the account.
Address.
Date of birth.
Contact number.

Thank you.
-Ahren

clintondaly

PM sent

eir: Ahren

clintondaly wrote: »

PM sent

Thank you clintondaly.

I have received your PM and will respond to you shortly.

-Ahren