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Bill has gone up 2 months in a row

  • 09-01-2019 3:54pm
    #1
    clintondaly
    Registered Users, Registered Users 2 Posts: 1,813 ✭✭✭


    Howdy

    Current customer but out of contract I believe.

    My standard bill was 55.00 a month up until last October
    My November bill was 67.28
    My December bill was 76.00

    I only have broadband and no phone in the house but when I signed up I was told I had to take the phone package as part of the bundle

    Can you explain why my bill is now 76 a month and also can I now drop the phone add-on seen as I am out of contract.


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    clintondaly wrote: »
    Howdy

    Current customer but out of contract I believe.

    My standard bill was 55.00 a month up until last October
    My November bill was 67.28
    My December bill was 76.00

    I only have broadband and no phone in the house but when I signed up I was told I had to take the phone package as part of the bundle

    Can you explain why my bill is now 76 a month and also can I now drop the phone add-on seen as I am out of contract.
    Hi clintondaly.

    I would be happy to help you with this.

    Could you please PM me the following account information.

    Account number.
    Name on the account.
    Address.
    Date of birth.
    Contact number.

    Thank you.
    -Ahren


  • #3
    clintondaly
    Registered Users, Registered Users 2 Posts: 1,813 ✭✭✭clintondaly


    PM sent


  • #4
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    clintondaly wrote: »
    PM sent
    Thank you clintondaly.

    I have received your PM and will respond to you shortly.

    -Ahren


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