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Reactivate Sim

eleamy2018 · 2019-01-02 13:12:22

Hi, I have an Eir Sim that is used periodically. I forgot to top it up in December in order to keep it active, I have now topped it up but it has not yet reactivated. How long should this process take or is there another step I need to do? Thanks.

02-01-2019 1:12pm

#1

eleamy2018

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: January 2019

Posts: 0

Hi,
I have an Eir Sim that is used periodically. I forgot to top it up in December in order to keep it active, I have now topped it up but it has not yet reactivated. How long should this process take or is there another step I need to do?

Thanks.

0

Comments

#2 03-01-2019 1:08pm

eir: Kellie

Closed Accounts Posts: 245 ✭✭

Join Date: December 2018

Posts: 244

eleamy2018 wrote: »

Hi,
I have an Eir Sim that is used periodically. I forgot to top it up in December in order to keep it active, I have now topped it up but it has not yet reactivated. How long should this process take or is there another step I need to do?

Thanks.

Hi eleamy2018,

The activation of a SIM is usually pretty instant. Have you called 1747 to check the balance on the SIM? This should confirm whether the SIM is active or not.

~Kellie

0