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wireless alarm engineer code

  • 02-12-2018 12:48PM
    #1
    Registered Users, Registered Users 2 Posts: 9


    have I a legal right to my engineer code from my alarm company installer I can see why they don't want you to have it but need it to delete msg in timer going to tackle them tomorrow there office just around corner all advice welcome


Comments

  • Registered Users, Registered Users 2 Posts: 12,024 ✭✭✭✭altor


    baw510 wrote: »
    have I a legal right to my engineer code from my alarm company installer I can see why they don't want you to have it but need it to delete msg in timer going to tackle them tomorrow there office just around corner all advice welcome

    Not that I know of.
    A lot of devices would have some sort of engineer code that end users wouldn't have any access too.
    You could get the installer out to change the systems code back to the default code.
    He wouldn't be obliged to do this so expect to pay a call out for same.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    I would not be giving it out to anyone without them signing a disclaimer. An installer is installing the system and certifying the system to the required standards. Any changes made in engineer menu could affect that or the correct operation of the system.
    There are engineer codes on everything these days along with manufacturer codes and more.
    As an installer there are also codes on systems that we would not be entitled to either.


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