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Enterprise Rent-A-Car Violations email address

  • 22-11-2018 8:44pm
    #1
    homer911
    Registered Users, Registered Users 2 Posts: 5,150 ✭✭✭


    I hired a car from Enterprise last month and was about 15 hours late paying a toll fee for the car. I kept the receipt. I have since received a letter saying they will charge my credit card for it and a 7.50 admin fee

    The email address they provided in the letter is x1-TrafficViolations@erac.com where the x could be i, I l, or maybe L. Its definitely followed by a 1 and a hyphen.

    All variants of this email address bounce back to me. Anyone out there know the correct address?

    Seems like a sneaky way of them making a few extra bucks..


Comments

  • #2
    cml387
    Registered Users, Registered Users 2 Posts: 8,644 ✭✭✭cml387


    It's really an own goal to give a car hire company an opportunity like this.
    Why do you want to email them?


  • #3
    homer911
    Registered Users, Registered Users 2 Posts: 5,150 ✭✭✭homer911


    cml387 wrote: »
    Why do you want to email them?

    To avoid paying a fee I've already paid of course!


  • #4
    L1011
    Registered Users, Registered Users 2 Posts: 71,186 ✭✭✭✭L1011


    If it was late the receipt isn't going to be of any use, they will still have been charged the late element and will still add a processing fee to it.


  • #5
    theguzman
    Registered Users, Registered Users 2 Posts: 2,081 ✭✭✭theguzman


    Presumably this is the M50, I rented with Hertz recently and they just charge you the €3.10 themselves and you'd don't pay at all. Very convenient for me and tourists alike especially tourists who'd forget or would be unsure how to pay.


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