Query re BHAA on line reg

HelenAnne

Hi everyone,

I've signed up for BHAA membership again this year, and I have my member number etc. However, I'm having a problem registering for a race as a member on their site.

Am I making some stupid mistake? I log in on the site, and it recognises me), but then the sign up options for the race are:

Details Price Qty

BHAA Day Member Ticketshow details + €15.00 (EUR) Select this ticket

The BHAA Member Ticket (€10.00 (EUR)) is available to members only. On Sale

I want the second (Member ticket), and the On Sale is in green, so you'd think you can click on it, but you can't! What am I doing wrong? I dodn't want to pay the 15 day runner entry fee since I've joined up!

laura_ac3

HelenAnne wrote: »

Hi everyone,

I've signed up for BHAA membership again this year, and I have my member number etc. However, I'm having a problem registering for a race as a member on their site.

Am I making some stupid mistake? I log in on the site, and it recognises me), but then the sign up options for the race are:

Details Price Qty

BHAA Day Member Ticketshow details + €15.00 (EUR) Select this ticket

The BHAA Member Ticket (€10.00 (EUR)) is available to members only. On Sale

I want the second (Member ticket), and the On Sale is in green, so you'd think you can click on it, but you can't! What am I doing wrong? I dodn't want to pay the 15 day runner entry fee since I've joined up!

I had a similar problem last year and just contacted them directly. If I remember it correctly there was a problem with the way my membership was renewed on their side. They resolved it that day for me. Or maybe there's a problem with the link on their website? Just pop them an email, I'd say they'll sort it out quick enough for you

Murph_D

HelenAnne wrote: »

Hi everyone,

I've signed up for BHAA membership again this year, and I have my member number etc. However, I'm having a problem registering for a race as a member on their site.

Am I making some stupid mistake? I log in on the site, and it recognises me), but then the sign up options for the race are:

Details Price Qty

BHAA Day Member Ticketshow details + €15.00 (EUR) Select this ticket

The BHAA Member Ticket (€10.00 (EUR)) is available to members only. On Sale

I want the second (Member ticket), and the On Sale is in green, so you'd think you can click on it, but you can't! What am I doing wrong? I dodn't want to pay the 15 day runner entry fee since I've joined up!

You have to select the check box (radio button?) in the Qty column, Member Ticket row and then hit Register button, which brings you to the details and payment section. That’s how it works for me on iPhone anyway!

HelenAnne

Murph_D wrote: »

You have to select the check box (radio button?) in the Qty column, Member Ticket row and then hit Register button, which brings you to the details and payment section. That’s how it works for me on iPhone anyway!

Thank you! The problem is that on my screen only the Day Member one has a check box to select.

Maybe Laura is right & there's a membership issue. I'll contact them. Thanks, both!

laura_ac3

HelenAnne wrote: »

Thank you! The problem is that on my screen only the Day Member one has a check box to select.

Maybe Laura is right & there's a membership issue. I'll contact them. Thanks, both!

That's exactly what happened me. I didn't have the 10 euro option to choose.

You've reminded me that I must sign up myself!

Glencarraig

When does the BHAA membership run from, is it January to December ??

Slogger Jogger

Glencarraig wrote: »

When does the BHAA membership run from, is it January to December ??

I believe they have an offer on now, if you register now it continues to end of 2019. Otherwise its usually Jan-Dec based.

HelenAnne

Emailed them, but haven't heard back. I think I'll just bring my membership number and enter on the day. That should be fine, shouldn't it?

Kissy Lips

The race is cancelled in any event.