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Record Function Not Working

TICKLE_ME_ELMO · 2018-10-02 17:16:25

I had an Eir TV box installed today and the record function doesn't seem to be working. It's telling me to "restart your Set Top Box to make this feature available." I have switched it off and back on. I have also performed the reboot in the settings menu but it's still not working.

02-10-2018 06:16PM

#1

TICKLE_ME_ELMO

Moderators, Arts Moderators Posts: 24,014 Mod ✭✭✭✭

Join Date: August 2009

Posts: 23893

I had an Eir TV box installed today and the record function doesn't seem to be working. It's telling me to

"restart your Set Top Box to make this feature available."

I have switched it off and back on. I have also performed the reboot in the settings menu but it's still not working.

0

Comments

#2 03-10-2018 12:20PM

eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi there,

If you contact our Technical support team o 1890 260 260 they will be able to assist you with this.

Thanks,

Sarah

0