Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Mobile sim only 12m contract?

  • 27-09-2018 12:45AM
    #1
    Registered Users, Registered Users 2 Posts: 18


    Hi, I signed up for a mobile sim only contract last week online and it went active today. When I logged into my online account it says I’m in a 12m contract! Is this correct as it did not say it anywhere when I was signing up or I wouldn’t have signed up for it.


Comments

  • Registered Users, Registered Users 2 Posts: 2,277 ✭✭✭MBSnr


    Yeah mine, and a few others, say the same. I queried it a few times over chat and even with a agent on a call and they said it's just the way the system shows it and that I'm definitely on a 30 day rolling SIM contract.... 

    It's Eir - expecting them to get these little things right just isn't happening. My Eir only correctly works for me using Incognito mode in Chrome. 

    Now that they've changed their mobile SIM products to only two options (neither suit me) I'll be jumping once my promo period ends. I'll find out for sure if it's 30 days then....


  • Closed Accounts Posts: 419 ✭✭eir: Kyle


    Castlebel wrote: »
    Hi, I signed up for a mobile sim only contract last week online and it went active today. When I logged into my online account it says I’m in a 12m contract! Is this correct as it did not say it anywhere when I was signing up or I wouldn’t have signed up for it.
    Hi there Castlebel

    If you signed up for a SIM-only contract, you will not be in a 12 month contract. We are aware that some customers see this reflecting a 12 month contract on their online account but if you just want to be sure, I would be more than happy to look into this for you.

    Just send me a PM with your account details and I will have a look

    -Kyle


Advertisement