Please let me talk to someone. TV Eir Vision not working and I cannot contact anyone

Sparklingangel · 2018-08-29 18:16:10

Deleted post as eventually after nights of being put on hold for half and hour before I hung up I got an answer after 27mins and hopefully problem sorted. The guy who dealt with me was lovely but for a communication company, customer service seems to be in the lower percent of importance to eir. Talking to someone about a…

29-08-2018 06:16PM

#1

Sparklingangel

Registered Users, Registered Users 2 Posts: 39 ✭

Join Date: May 2009

Posts: 34

Deleted post as eventually after nights of being put on hold for half and hour before I hung up I got an answer after 27mins and hopefully problem sorted. The guy who dealt with me was lovely but for a communication company, customer service seems to be in the lower percent of importance to eir. Talking to someone about a service you are paying for seems impossible. Chat online was not available either.

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#2 30-08-2018 01:48PM

eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi Sparklingangel,

I am glad to hear you have gottent his sorted and thanks so much for the feedback we will be sure to pass it on.

Thanks,

Sarah

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