Eirsport App (green) not working with Android 8.1

eir: Linzi

alchemist33 wrote: »

Worked okay for the Man United game last week but down tonight for me.

Hi alchemist33

There was an outage yesterday but it should be up and working again today, our sincerest apologies for the inconvenience caused. 

~Linzi

uncommon_name

Good excuse Eir. Outage my b****x. Your app is just a heap of s**t as is most of the other services you provide. And don't even get me started on your customer service. 

I pay for Eir sports. Yet I find myself spending 20+ minutes trying to find a good illegal streaming site to watch it on. 

If you look through Boards, Reddit, Twitter, Facebook etc...... you will find endless amounts of people complaining about the application not working. I have had the app for 6 months now and it hasn't worked once for me and I try to use it at least once a week. 
If you look at the last update on the app in the app store you will see the last update was released on the 18th October 2017.  

Why don't Eir just go and fix one issue and at least make a couple of people happy, for once.

dereks

[font=Verdana, sans-serif]Outage is nonsense.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]The app and watching through internet explorer are not fit for purpose.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]On Sunday for the Liverpool - Burnley game the site would not work during the match but was magically fine before and after it.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Last night for Liverpool - Bayern again, worked fine before the game and came back for the last 10 minutes.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I had to watch the match on an illegal stream even though i pay Eir for the sports.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]The app and website are a joke. Antiquated systems that no one supports anymore, and they wonder why there are stability issues. If you don't invest in your products you can't complain when people go elsewhere[/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]I use Now TV for sky sports and have never had an issue once.[/font]

eir: Linzi

We are aware of issues with the green eir Sport app and Chromecast - it is not working for a significant number of customers.
The issue is under investigation but we don't have a root cause or estimated fix time yet. We are still gathering examples to assist with the investigation. We will update again as soon as we can, please assure customers that we are working on this as a priority.

uncommon_name

A priority to Eir probably means it will take about a year before its even looked at.  

The issue isn't only with the Eir app and chromecast. It is also just the Eir app itself. It never works. 

Raoul

eir: Linzi wrote: »

We are aware of issues with the green eir Sport app and Chromecast - it is not working for a significant number of customers.
The issue is under investigation but we don't have a root cause or estimated fix time yet. We are still gathering examples to assist with the investigation. We will update again as soon as we can, please assure customers that we are working on this as a priority.

Gathering examples? What do you mean by this? That sounds like it is a small number of people having issues and you need to really look out for them