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My Eir- This number is no longer active

  • 21-08-2018 10:41AM
    #1
    Registered Users, Registered Users 2 Posts: 14


    Hi,

    I got a new phone 2 weeks ago and now when I log in to my Eir account, it says this number is no longer active.

    Can someone help me with this?

    Many thanks,
    Alison


Comments

  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    allywally wrote: »
    Hi,

    I got a new phone 2 weeks ago and now when I log in to my Eir account, it says this number is no longer active.

    Can someone help me with this?

    Many thanks,
    Alison
    Hi Alison, 

    Thanks for getting in touch with us here. 

    Did you get a new number? Have you registered this on my eir?

    Thanks 

    Tracey  


  • Registered Users, Registered Users 2 Posts: 14 allywally


    Hi Alison, 

    Thanks for getting in touch with us here. 

    Did you get a new number? Have you registered this on my eir?

    Thanks 

    Tracey  

    Hi Tracey,

    No, I didn't get a new number. It was just an upgrade from a Sim only plan to a bill plan.

    Thanks,
    Alison


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    allywally wrote: »
    Hi Alison, 

    Thanks for getting in touch with us here. 

    Did you get a new number? Have you registered this on my eir?

    Thanks 

    Tracey  

    Hi Tracey,

    No, I didn't get a new number. It was just an upgrade from a Sim only plan to a bill plan.

    Thanks,
    Alison
    Ok no problem Alison, thanks. 

    Feel free to PM me your mobile, PIN, email and full address and I'll have a look into this for you. 

    Thanks 

    Tracey 


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