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Closed account, still getting letters

  • 16-08-2018 06:17PM
    #1
    Eoin
    Registered Users, Registered Users 2 Posts: 21,278 ✭✭✭✭


    Hi,

    I closed my eMobile account a while go but as it's still in credit by a small amount, I keep getting bills. I just want to entirely close my account.

    I can't remember the last bill amount, PIN or point of sale (because I opened it ages ago), so was not able to resolve this using the online chat.

    thanks,

    Eoin


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Eoin wrote: »
    Hi,

    I closed my eMobile account a while go but as it's still in credit by a small amount, I keep getting bills. I just want to entirely close my account.

    I can't remember the last bill amount, PIN or point of sale (because I opened it ages ago), so was not able to resolve this using the online chat.

    thanks,

    Eoin
    Hi Eoin ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    If you PM me your full name and your account number I would be happy to look into this for you.

    Thanks

    Thomas


  • #3
    Eoin
    Registered Users, Registered Users 2 Posts: 21,278 ✭✭✭✭Eoin


    Thank you Thomas - PM sent.


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