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Real Rewards link issue

  • 17-07-2018 11:55am
    #1
    Registered Users, Registered Users 2 Posts: 384 ✭✭


    Hi, I have a new account with Eir and wish to link my Supervalu Realrewards card to it. However when I add the card it tells me the 'Card is already linked to an account'. This would be my old account.

    I have contacted Realrewards about this and they have removed the link to the old Eir account on their system but it still is not working on My Eir.

    I can provided old and new account numbers, can someone look into this for me?

    Thanks.


Comments

  • Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    lostdesign wrote: »
    Hi, I have a new account with Eir and wish to link my Supervalu Realrewards card to it. However when I add the card it tells me the 'Card is already linked to an account'. This would be my old account.

    I have contacted Realrewards about this and they have removed the link to the old Eir account on their system but it still is not working on My Eir.

    I can provided old and new account numbers, can someone look into this for me?

    Thanks.
    Hi lostdesign ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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