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Failure to fix an intermittent fault

  • 29-06-2018 12:42PM
    #1
    ganmo
    Registered Users, Registered Users 2 Posts: 7,748 ✭✭✭


    My parents have been having trouble with the landline for the past few months. Numerous technicians have failed to find or fix the issue.

    Is the next step a commreg complaint?


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    ganmo wrote: »
    My parents have been having trouble with the landline for the past few months. Numerous technicians have failed to find or fix the issue.

    Is the next step a commreg complaint?
    Hi ganmo ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you if you are named as having access to this account. If not, the account holder will need to get in contact with us.

    Thanks 

    Thomas


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