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Visonic powermax complete not sending SMS alerts

  • 19-06-2018 11:35AM
    #1
    Blowheads
    Registered Users, Registered Users 2 Posts: 427 ✭✭


    Hi all,
    Seen a previous thread was resolved but no idea how.
    I have report to private set to all -op/cl
    Unit will take sms instruction Arm/disarm
    Unit will respond to status request

    Unit will not send alerts like alarm or power outage

    Any ideas?
    Thanks


Comments

  • #2
    davidconroy46
    Registered Users, Registered Users 2 Posts: 269 ✭✭davidconroy46


    Hopefully you have credit on sim? Try and power full system msins and battery and power back up.


  • #3
    Blowheads
    Registered Users, Registered Users 2 Posts: 427 ✭✭Blowheads


    Hi DC,
    Yep, its one of those unlimited credit sim's. It polls the CS 5x daily so I assume they are getting it else they would be calling. I can send a request and it'll respond. Just doesn't want to send alerts by itself
    Power cycled it, no good
    Any other ideas?


  • #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Hi
    Have you tried enabling all & see if it sends the open/close?
    Have you checked is there is a delay set for alarm events? Normally 20-30 seconds.


  • #5
    davidconroy46
    Registered Users, Registered Users 2 Posts: 269 ✭✭davidconroy46


    I assume you have eng code? If so tryn sent manuael test. If doesnt work reprogam again the gsm.


  • #6
    Blowheads
    Registered Users, Registered Users 2 Posts: 427 ✭✭Blowheads


    Just to close this one off. The installer sim is not a regular Irish sim card.
    I updated the telephone numbers to 0035386xyzxyz and that worked fine.
    Thanks for all the help, appreciate it


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  • #7
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Thanks for the update.
    Glad you got it sorted.


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