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When am I getting connected to high speed?

  • 05-06-2018 10:53AM
    #1
    JMNC1972
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hi,

    The fibre cable and splice box are in place on the telegraph pole outside my house for the past 6 months now.
    How long will it be before I can get connected to high speed broadband and who do I need to contact?
    supposed to be getting 4Mb/s but on average its less than 1Mb/s. 

    Thanks.


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    JMNC1972 wrote: »
    Hi,

    The fibre cable and splice box are in place on the telegraph pole outside my house for the past 6 months now.
    How long will it be before I can get connected to high speed broadband and who do I need to contact?
    supposed to be getting 4Mb/s but on average its less than 1Mb/s. 

    Thanks.
    Hi JMNC1972, 

    Thanks for getting in touch with us here. 

    Feel free to PM me your account number, name on the account, email address and date of birth and I'll check this for you. 

    Thanks 

    Tracey 


  • #3
    JMNC1972
    Registered Users, Registered Users 2 Posts: 8 ✭JMNC1972


    Hi Tracey,
    PM sent with info as requested.
    Thanks.


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    JMNC1972 wrote: »
    Hi Tracey,
    PM sent with info as requested.
    Thanks.
    Thanks. I've responded to your PM there now. 

    Thanks 

    Tracey 


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