Help needed for business google

Hi,
A business I reviewed on Google due to poor service has now changed there name and details when you search them to mine. My name, address and phone number.
Anyone know where I can go with this???

McMurphy

Skyrimaddict wrote: »

Hi,
A business I reviewed on Google due to poor service has now changed there name and details when you search them to mine. My name, address and phone number.
Anyone know where I can go with this???

What's the name of the business?


So we can pop around and have a cup of tay.

Hande hoche!

That's petty almost to the point of being impressive. Are they Irish based?

Atoms for Peace

Tim Berners Lee

p1akuw47h5r3it

Blow yourself up outside their HQ. That will show 'em.

kneemos

DanDan6592 wrote: »

Blow yourself up outside their HQ. That will show 'em.

We've all tried that.

Very few succeed.

somefeen

Obviously OP you start answering the phone while pretending to be them and act the complete dickhead to get them more bad reviews.

Or just contact google

somefeen

somefeen wrote: »

Obviously OP you start answering the phone while pretending to be them and act the complete dickhead to get them more bad reviews.

Or just contact google

It's the contact for Google I need, but it's all geared towards the business owners

Yer Da sells Avon

Skyrimaddict wrote: »

It's the contact for Google I need, but it's all geared towards the business owners

Oh hang on, let me Google that for you...

http://lmgtfy.com/?q=contact+google

Ten of Swords

How bad was your review?!

somefeen

somefeen wrote: »

Obviously OP you start answering the phone while pretending to be them and act the complete dickhead to get them more bad reviews.

Or just contact google

It's the contact for Google I need, but it's all geared towards the business owners

Ten of Swords

Ten of Swords wrote: »

How bad was your review?!

Well a kitchen started in first week of Feb is still not finished, terrible quality.
Wasn't great but was factual.

5rtytry56

Ten of Swords wrote: »

How bad was your review?!

OP Ah Go On Go On Go On Go On Go On Go On


Sure tis a Sunny Bank Holiday

5rtytry56

5rtytry56 wrote: »

OP Ah Go On Go On Go On Go On Go On Go On


Sure tis a Sunny Bank Holiday

It was a one star. If anyone wants company name I can pm

Hapax Legomenon

Hapax Legomenon wrote: »

Oh hang on, let me Google that for you...

http://lmgtfy.com/?q=contact+google

I have tried but the supports around business are more for wrong info, bad review, ad words etc. Can't find anything how I can get a company to take my name off thier business Google search

kneemos

Won't do much for the business if they can't be contacted.

Conservatory

I think you will find they took the money and ran. Expect phone calls from a few other unlucky customers.
Sorry dude.

Conservatory

Conservatory wrote: »

I think you will find they took the money and ran. Expect phone calls from a few other unlucky customers.
Sorry dude.

Kitchen is actually about 95% done. It's the fact it took four months of nightmare to get it done.
Actually spoke to another customer through FB who has worse done by same chap.

Conservatory

Skyrimaddict wrote: »

Kitchen is actually about 95% done. It's the fact it took four months of nightmare to get it done.
Actually spoke to another customer through FB who has worse done by same chap.

Were they a reputable company or some Facebook friend of a friend?

Ten of Swords

He knowingly put your private information into the public domain.

Sounds like a GDPR violation to me!

Victor

Contact the business, by phone / email and then writing.

If no response, go to https://dataprotection.ie/

Drop me a PM with the link to the business and I'll see if I can talk to someone in Google - however, that person might only do maps, not reviews.

Conservatory

Ten of Swords wrote: »

He knowingly put your private information into the public domain.

Sounds like a GDPR violation to me!

You will find they have no insurance and nothing to sue them for. These crowds are rife at the moment. They fit their own ikea kitchen and think it’s easy. Then they set up a company doing them and realize it’s harder than they thought and spoof it until the wheels fall off.
There’s plenty of people getting done over by bathroom crowds as well.

Skyrimaddict

Skyrimaddict wrote: »

Kitchen is actually about 95% done. It's the fact it took four months of nightmare to get it done.
Actually spoke to another customer through FB who has worse done by same chap.

Hmmm. I remember dealing with a kitchen company in Swords in the past year that had awful reviews, which reflected my own experience. I just checked and the entire company's existence seems to have been wiped from the internet with the exception of a single reference to its link to a tile business elsewhere in the city. Pretty impressive.

They are a long standing company with an office in Tullamore. AXIS business park.

I am sure they have insurance and everything, just very poor

Donald Trump

Victor wrote: »

Contact the business, by phone / email and then writing.

If no response, go to https://dataprotection.ie/

Yeah, ring the number on the review and call the person who answers a cunt

Donald Trump

Donald Trump wrote: »

Yeah, ring the number on the review and call the person who answers a cunt

I would except it's mine.
He even changed company description from kitchen supplier to equipment supplier

Allinall

Skyrimaddict wrote: »

Hi,
A business I reviewed on Google due to poor service has now changed there name and details when you search them to mine. My name, address and phone number.
Anyone know where I can go with this???

I’d head for Clontarf.

That’s always a good starting point.

dollylama

Skyrimaddict wrote: »

They are a long standing company with an office in Tullamore. AXIS business park.

I am sure they have insurance and everything, just very poor

Are they the crowd showing up on Google as "Boyle" ??

Not sure how they done this as I thought to change and address or phone number on a Google Business listing required either postal or phone validation

I've dealt with G Business in the past. I'll see if I can dig up a contact path though I reckon it's not gonna be an easy one to get fixed

Donald Trump

Skyrimaddict wrote: »

Donald Trump wrote: »

Victor wrote: »

Contact the business, by phone / email and then writing.

If no response, go to https://dataprotection.ie/

Yeah, ring the number on the review and call the person who answers a cunt

I would except it's mine.
He even changed company description from kitchen supplier to equipment supplier

seachto7

Try Google support or get more people to spam his reviews.

Another thing you could do would be to create a webpage criticizing his business.

Try and get the domain name the same as his company or similar and optimize it SEO wise for his business. It will always be displayed in organic rankings once it has been indexed by Google .

Topic and content of page could be “why you should never do business with ....”
that’ll fix him. Some stroke he had pulled changing google business name to your site.

He has now started to put up Google street view of outside my house

seachto7

seachto7 wrote: »

Try Google support or get more people to spam his reviews.

Another thing you could do would be to create a webpage criticizing his business.

Try and get the domain name the same as his company or similar and optimize it SEO wise for his business. It will always be displayed in organic rankings once it has been indexed by Google .

Topic and content of page could be “why you should never do business with ....”
that’ll fix him. Some stroke he had pulled changing google business name to your site.

It's not my site. He has used my name as his business name, my address as his business address, and my private mobile as the business one

the_syco

Skyrimaddict wrote: »

phone number

Perhaps tell anyone who rings that the business (and gets you) is no longer accepting new business?

dollylama

Skyrimaddict wrote: »

He has now started to put up Google street view of outside my house

Google does that based on the address and marker, which it seems he changed to an address in Co. Laois?

https://www.google.ie/search?q=mkw+kitchens

I've submitted the companies old details as an edit but they might not take. On the Google listing, you can click "Suggest an Edit" and either submit a correction, report the Streetview element or just report the whole listing

testicles

This post has been deleted.

the_syco

Skyrimaddict wrote: »

It's not my site. He has used my name as his business name, my address as his business address, and my private mobile as the business one

Contact a solicitor, as it sounds like harassment.

Also, ask the solicitor if you can liquidate/close the business, if he has your address listed as the business address?

dollylama

Looks like GMB has withdrawn the direct phone support number but you can submit an issue and request a call back. From experience, their support staff are good and UK or US based

https://support.google.com/business/contact/business_other_problem?hl=en-GB&ec=other_problems_true_c&cfsi=other_problems_true_c

Take screen shots of everything and get onto the data protection commissioner on Tuesday morning.

Don't engage any further.
Nothing good is going to happen at ten o'clock after a sunny Sunday of a bank holiday weekend.

dollylama

dollylama wrote: »

Google does that based on the address and marker, which it seems he changed to an address in Co. Laois?

https://www.google.ie/search?q=mkw+kitchens

I've submitted the companies old details as an edit but they might not take. On the Google listing, you can click "Suggest an Edit" and either submit a correction, report the Streetview element or just report the whole listing

Yes, I have changed the edit. He keeps changing it back. It's a bit silly

dollylama

dollylama wrote: »

Are they the crowd showing up on Google as "Boyle" ??

Not sure how they done this as I thought to change and address or phone number on a Google Business listing required either postal or phone validation

I've dealt with G Business in the past. I'll see if I can dig up a contact path though I reckon it's not gonna be an easy one to get fixed

Yes that is them. Stupid thing is it still shows his business links underneath, so I'm not sure what he is achieving by this

Skyrimaddict

Skyrimaddict wrote: »

Yes that is them. Stupid thing is it still shows his business links underneath, so I'm not sure what he is achieving by this

Update. He has now closed the page down

Fighting Tao

By any chance did you get notification to collect a registered letter?

Reati

Skyrimaddict wrote: »

so I'm not sure what he is achieving by this

Getting a rise out of you...?

Graham

What a dumb move on their part. Now a search for their business results in a "Permanently Closed" badge.

OP, you can report the DP breach as 'other legal removal issue' here:

https://support.google.com/legal/contact/lr_legalother?product=knowledgegraph&hl=en-IE

riffmongous

I didn't bother checking this thread cause the title was a bit banal, but what an odd story.

The business reviews on google are a bit odd, only 3 and all from the last 2 days.. did you try get a few people to put up reviews and this was his retaliation? Unbelievably petty, and a bit creepy to be honest, he's changed it back again too..

seachto7

Create a blogpost about it so when people do search it might always be there in the search results

5rtytry56

OP , your predicament reminds me of online courses on coursera.

I gave this up though, because of the amount of marks awarded that depended on "Peer review" - other course participants. This had the effect of some course participants like myself getting some bad grades for some genuinely good assignments.

You have an uphill battle.

Skyfish

Do you genuinely want to do something about this? I can put you in touch with a solicitor. GDPR and contract law specialists.(not me or family) Let me know

Buford T. Justice XIX

Mod note: Hi folks, I'm closing this one down temporarily to transfer it to consumer issues, please note the change of forum and different forum rules.


Thanks to all for their assistance here,


Buford T. Justice

Hi,
I have written before about ongoing issue with a kitchen company based at axis business Park, Tullamore.
We have to date still no finished kitchen, and we have been contacted now by a number of others who are in the same boat.

What can be done about this?
Have written reviews online but guy who owns kept calling me and then put up my private details. There seems to be no where to complain someone like this

dudara

Merging threads together and reopened.

OP - if someone has made your details public without your permission, then that is against the GDPR and you can complain to the Data Protection Commission.