Our terms of use have changed - GDPR

First Up

The Boards app on my phone now carries a big notice saying Terms of Use have Changed. I can read the new Terms but when I click I Agree, nothing changes; the message is still there and the "I Agree" message won't go away - it blocks half the screen.

Its OK on my PC but not on the phone.

hi_im_fil

Same for me. Really annoying

Killinator

Same issue, everytime I open a new page the notice pops up, I clicked 'I agree', it disappears and then pops up again when I open go to the next page or go to the home page.
Can't see any other option to select in the actual terms and conditions to accept

DeBurca

Same thing for me it's a right pain in the noughty bits

ZENER

The ‘ I Agree’ thing won’t go away on the iOS app. I’ve read the terms and tapped I agree multiple times but it’s still there on every page I visit. iPhone 6 Plus with latest iOS and Boards.ie app is up to date

dudara

Moved to the Helpdesk

pl4ichjgy17zwd

Same thing was happening for me on android touch site

mr.anonymous

Also can't get rid of this on Chrome using an Android phone.

faceman

Was about to post same thing. I’m on latest iOS on iPhone X. Not using the app, using the web touch site. (The fancy touch site.)

Issue seems to only occur in Safari. Works fine in Dolphin when I click “I agree”

DeBurca

Same for me

Cookie_Monster

+1 on Galaxy using the internet not the boards app.

readyletsgo

Same on Android! Very annoying all weekend. When I click to agree it just selects the words.

Please fix this!!!!!

Agent_47

Am using a windows tablet, I have clicked "I Agree" endless times, I have enter the "terms of use " webpage endless times and still cannot get rid of the message that pops up on every boards webpage I visit. 
There is no accept terms of use icon in the terms of use page except the "I agree" before I enter the "terms of use" webpage. Getting tiresome at this stage

Any thoughts?

dudara

Moved to the Help desk and merged with existing thread

Boards.ie: Mark

Sorry for the inconvenience. The devs have been working on this issue this morning, so hopefully there will be a full fix soon.

Agent_47

Moved back to the legacy page where that flaming message does not come up

Boards.ie: Mark

Thanks for highlighting this issue. This should be resolved now.

ZENER

Nope. Still clinging on here for dear life.

Ken

bergipau

Boards.ie: Mark wrote: »

Thanks for highlighting this issue. This should be resolved now.

Nope
Still have the problem in chrome 66 on IPhone 7

Retr0gamer

Still have this problem on my Samsung android phone on chrome.

readyletsgo

Boards.ie: Mark wrote: »

Thanks for highlighting this issue. This should be resolved now.

It's not!!!! Please fix this very simple problem for god sake, takes over half the screen on my android phone

readyletsgo

Why aren't my replies being posted on here???

Boards.ie: Mark

If you're still having issues, can you try clearing your cache please

Boards.ie: Mark

readyletsgo, replies in Help Desk are pre-moderated, which is why they don't appear until approved.

ZENER

Ok mine is sorted now. Restarted the phone and clicked the “I Agree” once and it was gone. Thanks.

First Up

I still can't get rid of the I Agree screen and if I try to click on a thread I am taken to the page with Legacy Site in top right corner.

Boards.ie: Mark

robarmstrong has said elsewhere that using incognito mode has done the job and things are back to normal when they switch to a regular browsing window.

faceman

Boards.ie: Mark wrote: »

robarmstrong has said elsewhere that using incognito mode has done the job and things are back to normal when they switch to a regular browsing window.

Not working for me.

Boards.ie: Mark

If anyone is still having issues, could you let us know your browser, OS, network (if you're willing to offer that), and whether you're based inside or outside of Ireland. I'll leave responses unapproved.

Boards.ie: Mark

Can I double check (has to be done, sorry) that anyone still encountering the issue has cleared their cache?

Agent_47

Cleared the cache and issue seems to be resolved. 
However I will be using the legacy version, reason being: that you cannot click to the latest post with the new site as you can with the legacy. Have looked and tried variants but cannot one click to the latest post, it only gives you the last poster details or the first page of the thread.

First Up

Boards.ie: Mark wrote: »

Can I double check (has to be done, sorry) that anyone still encountering the issue has cleared their cache?

How is that done?

Boards.ie: Mark

First Up wrote: »

How is that done?

This guide covers the main browsers: https://kb.iu.edu/d/ahic#desktop

Boards.ie: Mark

Agent_47 wrote: »

Cleared the cache and issue seems to be resolved. 
However I will be using the legacy version, reason being: that you cannot click to the latest post with the new site as you can with the legacy. Have looked and tried variants but cannot one click to the latest post, it only gives you the last poster details or the first page of the thread.

Hi Agent_47,

If you've been browsing on Responsive and revisit a thread, it should pick up where you've left off.

If you click on the words "Last Post" (under the thread title, and beside the time stamp and last poster), it will bring you to the last post of that thread. Unfortunately, this only applies to when you are browsing a forum rather than on the main Boards.ie homepage.

First Up

It seems to be OK now. Thanks

First Up

Today, half the screen on my mobile is again taken up with the message that your terms and conditions have changed and asking me "To Agree". I have read the T & C and "Agreed" half a dozen times, but half of my screen is still blocked.

kylith

This had come back for me and when I tap ‘I agree’ nothing happens. It’s really annoying.

Boards.ie: Mark

Hi folks,

It seems there was an issue with a cookie setting. You may need to clear your cache again. Apologies for the inconvenience.

First Up

Boards.ie: Mark wrote: »

Hi folks,

It seems there was an issue with a cookie setting. You may need to clear your cache again. Apologies for the inconvenience.

It would be a lot better if you fixed the problem at your end.

Boards.ie: Mark

Unfortunately this issue arises because of caching within a browser so there's nothing that we can do here.

First Up

Boards.ie: Mark wrote: »

Unfortunately this issue arises because of caching within a browser so there's nothing that we can do here.

So is the problem at your end or at ours?

Boards.ie: Mark

If you clear your browser's cache, that should rectify it. Please let me know if there are still any issues.

First Up

Boards.ie: Mark wrote: »

If you clear your browser's cache, that should rectify it. Please let me know if there are still any issues.

I don't want to wipe my entire Browser cache so I can solve a problem I didn't cause.

Let me know when you have fixed it.

hullaballoo

If you are using chrome, you can delete cookies per website:

1. On your computer, open Chrome.
2. At the top right, click More More and then Settings.
3. At the bottom, click Advanced.
4. Under "Privacy and security," click Content settings.
5. Click Cookies.
6. Under "All cookies and site data," search for the website's name.
7. To the right of the site, click Remove"

First Up

hullaballoo wrote: »

If you are using chrome, you can delete cookies per website:

1. On your computer, open Chrome.
2. At the top right, click More More and then Settings.
3. At the bottom, click Advanced.
4. Under "Privacy and security," click Content settings.
5. Click Cookies.
6. Under "All cookies and site data," search for the website's name.
7. To the right of the site, click Remove"

OK - thanks. I'll try that when I get a chance. But I only have the problem on my phone - not the PC.

First Up

hullaballoo wrote: »

If you are using chrome, you can delete cookies per website:

1. On your computer, open Chrome.
2. At the top right, click More More and then Settings.
3. At the bottom, click Advanced.
4. Under "Privacy and security," click Content settings.
5. Click Cookies.
6. Under "All cookies and site data," search for the website's name.
7. To the right of the site, click Remove"

Did all that and re-booted phone. Terms of Use and "I Agree" stuff still there.

First Up

Clear now. Thanks