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First bill with calls, add-on not activated

  • 12-05-2018 01:58PM
    #1
    Trompette
    Registered Users, Registered Users 2 Posts: 155 ✭✭


    Hello Eir support,

    I have an issue with my first bill with call charge.
    I try to explain on call support but didn't succeed.

    To whom should I sent a PM here?


    Thanks


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Trompette wrote: »
    Hello Eir support,

    I have an issue with my first bill with call charge.
    I try to explain on call support but didn't succeed.

    To whom should I sent a PM here?


    Thanks
    Hi Trompette ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    Trompette
    Registered Users, Registered Users 2 Posts: 155 ✭✭Trompette


    eir: Thomas wrote: »
    Trompette wrote: »
    Hello Eir support,

    I have an issue with my first bill with call charge.
    I try to explain on call support but didn't succeed.

    To whom should I sent a PM here?


    Thanks
    Hi Trompette ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    PM sent, Thank you


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Trompette wrote: »
    eir: Thomas wrote: »
    Trompette wrote: »
    Hello Eir support,

    I have an issue with my first bill with call charge.
    I try to explain on call support but didn't succeed.

    To whom should I sent a PM here?


    Thanks
    Hi Trompette ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    PM sent, Thank you
    I have received your PM and I will reply shortly.

    Thanks

    Thomas


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