Eir and Supervalu

MFlack2012

Hi, My mum is trying to use a €2.50 supervalu voucher to try to get €5 off her eir bill. I have linked the supervalu card on eir, linked the eir account on supervalu but when I click the voucher to be used and try to convert, on supervalu website, it states that Supervalu "Unable to receive eir account number."

Can you tell me what the issue is?

eir: Thomas

MFlack2012 wrote: »

Hi, My mum is trying to use a €2.50 supervalu voucher to try to get €5 off her eir bill. I have linked the supervalu card on eir, linked the eir account on supervalu but when I click the voucher to be used and try to convert, on supervalu website, it states that Supervalu "Unable to receive eir account number."

Can you tell me what the issue is?

Hi MFlack2012 ,

Have you registered correctly using the correct account number?

Thanks

Thomas

MFlack2012

eir: Thomas wrote: »

MFlack2012 wrote: »

Hi, My mum is trying to use a €2.50 supervalu voucher to try to get €5 off her eir bill. I have linked the supervalu card on eir, linked the eir account on supervalu but when I click the voucher to be used and try to convert, on supervalu website, it states that Supervalu "Unable to receive eir account number."

Can you tell me what the issue is?

Hi MFlack2012 ,

Have you registered correctly using the correct account number?

Thanks

Thomas

Hi Thomas,

Yes she only has one account number, received her bill yesterday and input the account number from that.