Virgin Media Hub 3.0 + Access Point (TP-Link)

Mgray11

Hi - any help would be appreciated on this.

I have a Virgin Media Hub 3.0 setup downstairs, connected via ethernet to my wall ethernet plug.

On my top floor I have my ethernet plug connected via cable to my tp-link router, connected to the ethernet port (also tried internet port).

The control panel is showing packets sent/received but I am not getting any internet when connecting to the tp-link wifi

Do I need to setup anything on the Virgin media hub settings? or specific settings on the tp-link control panel?

Thanks for your help!

Matthew

ED E

TP link needs to be configured as an AP.

DHCP off
Static IP within the range of the Hub
Default Gateway is the hubs address

Mgray11

ED E wrote: »

TP link needs to be configured as an AP.

DHCP off
Static IP within the range of the Hub
Default Gateway is the hubs address

Thank you I REALLY appreciate the help on this.

I followed the instructions above and it works fine if I connect ethernet directly to the router and can access internet via AP.

However when I move my AP and connect through ethernet connection on my top floor there is no internet connection.

Is there anything I need to enable on the Virgin Media hub?

Thanks in advance, I really appreciate the help...

Matthew

ED E

My first guess would be that you've a comms box somewhere that is missing a switch.

Mgray11

ED E wrote: »

My first guess would be that you've a comms box somewhere that is missing a switch.

Thanks, I will look into this!