Parents hate new car

seamie_66

My parents are in their 80's and just bought a Nissan Juke (model MC 1.6 petrol CVT 3). It is an automatic (18 reg) and they have never driven an automatic before. They test drove it before they bought it but only around the town it was bought in. The main issue with it is p***-poor acceleration. It's very slow to speed back up again when you slow down.
This is only noticeable when it is driven on an open road and you have to overtake, speed up and slow down etc. They didn't drive it for a long distance so they only noticed it when they got it home and drove to the nearest town.
I have googled this car and this is a known issue with this model. I was out of the country when they bought it and wasn't able to give my opinion on it so they made the decision to buy it on their own really. They really regret it now so I am just wondering what their options are?
They will face a substantial loss in a trade-in, I would be prepared to make up this loss myself if it isn't too much (I think they paid about €26k for the car).

Graham 1324

Arent those cars on the 'bring it back next year and swap it for a 2019 model for free' option? I think they are.. they could just suck it up and drive it for the year and replace it with a manual next year

punisher5112

Is there no sport mode or power button??

They will be use to manual so just press accelerator harder and it should help.

colm_mcm

Have you messed around with the manual override function?

lawred2

seamie_66 wrote: »

My parents are in their 80's and just bought a Nissan Juke (model MC 1.6 petrol CVT 3). It is an automatic (18 reg) and they have never driven an automatic before. They test drove it before they bought it but only around the town it was bought in. The main issue with it is p***-poor acceleration. It's very slow to speed back up again when you slow down.
This is only noticeable when it is driven on an open road and you have to overtake, speed up and slow down etc. They didn't drive it for a long distance so they only noticed it when they got it home and drove to the nearest town.
I have googled this car and this is a known issue with this model. I was out of the country when they bought it and wasn't able to give my opinion on it so they made the decision to buy it on their own really. They really regret it now so I am just wondering what their options are?
They will face a substantial loss in a trade-in, I would be prepared to make up this loss myself if it isn't too much (I think they paid about €26k for the car).

Do they know that pushing the pedal the entire way to the floor is how to 'down shift' in an automatic?

colm_mcm

Yep, the automatic Juke does 0-60 in about 11 seconds, so while it’s not exactly fast, it’s not as slow as a lot of cars out there. I think they just need to get used to it and the way the CVT sounds when you floor it.

Westwood

Should be a cooling off period where you can return it no quibble refund

micks_address

Westwood wrote: »

Should be a cooling off period where you can return it no quibble refund

Pretty sure there's no cooling off period with cars..

colm_mcm

Westwood wrote: »

Should be a cooling off period where you can return it no quibble refund

In what world?

grogi

lawred2 wrote: »

Do they know that pushing the pedal the entire way to the floor is how to 'down shift' in an automatic?

Juke comes with CVT gearbox. It is extremely common for drivers coming from a mnaual to draw a conclusion that it does not accelerate - simply because there is no sound of the engine getting up in the revs.

This car does 0-100km/h in 11.5s, it is not slow by no means.

NATLOR

Westwood wrote: »

Should be a cooling off period where you can return it no quibble refund

Seriously :rolleyes:

lawred2

Westwood wrote: »

Should be a cooling off period where you can return it no quibble refund

It's not a phone contact

lalababa

Pedal to the metal baby!

bonkers67

https://www.volvocars.com/ie/cars/used-cars/exchange-guarantee

Gonad

Windsor motors give you a 6 week cooling off period you can return the car if not happy

lawred2

Gonad wrote: »

Windsor motors give you a 6 week cooling off period you can return the car if not happy

Just bought a car from them... I'm happy though

colm_mcm

bonkers67 wrote: »

https://www.volvocars.com/ie/cars/used-cars/exchange-guarantee

That’s for used cars.

Yourmama

grogi wrote:

This car does 0-100km/h in 11.5s, it is not slow by no means.

In 90's, maybe. In 2018 11.5 is a turtle

colm_mcm

Yourmama wrote: »

In 90's, maybe. In 2018 11.5 is a turtle

Of the new cars registered this year, what percentage would you guess would be faster than that?

Yourmama

colm_mcm wrote:

Of the new cars registered this year, what percentage would you guess would be faster than that?

My guess would be very little. Nissan juke is one, don't know of any other unless it's merely for city use

colm_mcm

i have no idea what you must’ve thought I was asking.

Henry Ford III

80 year old parents worried about acceleration?

btkm8unsl0w5r4

You will find they are only accelerating a quarter of the travel of the accelerator pedal. Old people do this coming from manuals. CVT gearboxes are also terrible, but press enough and the will take off. The juke is a grand car they just need to get used to it, which is not easy as you get older.

11.6 seconds is really really slow, my 26 year old 1.8 e30 does it in 11.2. Its a slug, but you can overtake fine and you could scare a 80 year old no problem.

kerten

grogi wrote: »

Juke comes with CVT gearbox. It is extremely common for drivers coming from a mnaual to draw a conclusion that it does not accelerate - simply because there is no sound of the engine getting up in the revs.

This car does 0-100km/h in 11.5s, it is not slow by no means.

This. If they never drove a auto before probably pressing pedal more than half and expect car to response swiftly. Being auto and CVT requires pretty much pedal to the floor action for swift accelaration as it is designed for comfort and economy not quick response.

My brother has same drivetrain in a 2012 Quasqai he complains lack of acceleration at high speeds on steep hills only.

splinter65

Westwood wrote: »

Should be a cooling off period where you can return it no quibble refund

You think I can buy a brand new car, drive it around for a few weeks and then bring it back and get my money back?
Think about that for a while.

Sleeper12

First time I've ever heard someone in their 80s saying that their car is too slow!

tedpan

I drove a juke auto rental in the UK 6 months ago. Awful car, extremely underpowered, especially in the UK where acceleration is key. Really disappointing, I assumed it would be a nippy little thing.

Rusky rusky

tedpan wrote: »

I drove a juke auto rental in the UK 6 months ago. Awful car, extremely underpowered, especially in the UK where acceleration is key. Really disappointing, I assumed it would be a nippy little thing.

Had the same experience in the uk. 2 sec delay on acceleration was lethal on A1.

Cee-Jay-Cee

OP have you gone out with them in the car to experience what they’re talking about? I’m guessing (and I’m not being ageist) but being old, your dad/Mum are gently pressing the accelerator in the hope the car will accelerate quickly but what they need to do is push the pedal to the floor to get it to kick down and then ease off the pedal when they get to the desired speed or acceleration level. It may sound like an aggressive manner of driving to them but the car won’t take off like a rocket or anything instead the revs will rise and the car will increase speed like a normal car.

I’d highly recommend going out with them and you drive and show them or instruct them on how to do it properly.

tedpan

Cee-Jay-Cee wrote:

I’d highly recommend going out with them and you drive and show them or instruct them on how to do it properly.

Cee-Jay-Cee wrote:

OP have you gone out with them in the car to experience what they’re talking about? I’m guessing (and I’m not being ageist) but being old, your dad/Mum are gently pressing the accelerator in the hope the car will accelerate quickly but what they need to do is push the pedal to the floor to get it to kick down and then ease off the pedal when they get to the desired speed or acceleration level. It may sound like an aggressive manner of driving to them but the car won’t take off like a rocket or anything instead the revs will rise and the car will increase speed like a normal car.

This is not the case. The car is seriously underpowered. I've put my foot down at 45mph and it takes an age to get to 70MPH. A kid could drive an automatic, it's not rocket science.

seamie_66

Lots of answers there, I haven't time to reply to all of them but to the person who said 0-100km/h in 11.5s is not slow, sorry but I disagree; that's shocking slow IMO.
Yes they are in their 80's so they don't drive fast but they do need to go at reasonable rate. It is also very slow taking off uphill from a standing start which is a big problem regardless of the age of the person driving.
What are their chances of getting rid of it and how much will they have to knock off the sale price? Me and my sister will probably have to do this side of it and we know nothing about selling cars (especially brand new ones). It's possible we won't get anyone to buy it (at least for six months or a year).

kerten

I guess you have no other option to trade it in then. Selling an expensive car privately is not easy especially unless you sell it to someone you know or it is a hard to find desirable model.

For the next car, I would suggest shortlisting a car with a turbo engine(petrol makes sense in these days) and avoiding CVT gearboxes in general.

colm_mcm

What car did they have before Seamie?

One huge issue you’ll have is that the model they got is more expensive and less desirable than the one that sells the most, also Nissan are doing €3500 scrappage on new ones, so the only way anyone would buy yours is if it was massively cheaper than a base model. And even at that they’d have to actually want an automatic one.

John_Rambo

seamie_66 wrote: »

Lots of answers there, I haven't time to reply to all of them but to the person who said 0-100km/h in 11.5s is not slow, sorry but I disagree; that's shocking slow IMO.
Yes they are in their 80's so they don't drive fast but they do need to go at reasonable rate. It is also very slow taking off uphill from a standing start which is a big problem regardless of the age of the person driving.
What are their chances of getting rid of it and how much will they have to knock off the sale price? Me and my sister will probably have to do this side of it and we know nothing about selling cars (especially brand new ones). It's possible we won't get anyone to buy it (at least for six months or a year).

Is it that slow? 0 to 100kph in 11 seconds isn't that slouchy for a smallish family Nissan surely? Could there be something wrong with the car, or is it running in some sort of eco-mode?

Edit... just read the posts where people rented the same model and found them slow!!

kerten

For sake of the side discussion about CVT behaviour. here is the juke 1.6 cvt acceleration :

https://youtu.be/zTrkFhKkR54

punisher5112

I would say they are looking for the jump and rev changes and engine noise.

Try and get them use to it.

Floor it proper when need to overtake etc.

lawred2

kerten wrote: »

For sake of the side discussion about CVT behaviour. here is the juke 1.6 cvt acceleration :

https://youtu.be/zTrkFhKkR54

Why was the indicator on?

seamie_66

seamie_66 wrote: »

to the person who said 0-100km/h in 11.5s is not slow, sorry but I disagree; that's shocking slow IMO.
Yes they are in their 80's so they don't drive fast but they do need to go at reasonable rate. It is also very slow taking off uphill from a standing start which is a big problem regardless of the age of the person driving.

Of the current Ford Focus, four of the engines take more than 11.3s to reach 100km/h. The current Ford Mondeo has three engines slower than 11.3s 100km/h.

The Juke is a tall supermini in size, 11.5 seconds remains a goodly speed for supermini cars (particularly automatics). A brief look at parkers will show that.

As others have pointed out, CVTs are renowned for 'feeling' slower than they are.

colmufc

lawred2 wrote: »

Why was the indicator on?

Probably pulling out of a hard shoulder onto a motorway and wanted to get the speed up before merging with traffic

CeilingFly

Deslers have targets to reach. You may be very surprised at what deal would be on offer if you went back to the dealer and asked to swap for a manual.

Had similar situation a few years ago - bought salon, but realised I really needed estate within about 8 weeks. Cost of change was less than 2k plus the price difference - and it was on a 45k car and I had 3.000 km up on it.

You might find they need that extra sale by end of month (wed)

colm_mcm

colmufc wrote: »

Probably pulling out of a hard shoulder onto a motorway and wanted to get the speed up before merging with traffic

Hazards on, same guy has another video that shows it.

mikeymouse

seamie_66 wrote: »

My parents are in their 80's and just bought a Nissan Juke (model MC 1.6 petrol CVT 3). It is an automatic (18 reg) and they have never driven an automatic before. They test drove it before they bought it but only around the town it was bought in. The main issue with it is p***-poor acceleration. It's very slow to speed back up again when you slow down.
This is only noticeable when it is driven on an open road and you have to overtake, speed up and slow down etc. They didn't drive it for a long distance so they only noticed it when they got it home and drove to the nearest town.
I have googled this car and this is a known issue with this model. I was out of the country when they bought it and wasn't able to give my opinion on it so they made the decision to buy it on their own really. They really regret it now so I am just wondering what their options are?
They will face a substantial loss in a trade-in, I would be prepared to make up this loss myself if it isn't too much (I think they paid about €26k for the car).

could it be in snow mode?
Is the cvt the same as the the old volvos in the 70s;
belt driven on pulleys?

drunkmonkey

It's been said a few times, there not driving it properly, floor it and it'll kick down a gear. That's how you drive an auto if you need to accelerate quickly for overtaking, joing the motorway etc.
They have to get used to accelerating also breaking as that's different as well.
Trading this in would be madness as they haven't figured out how to drive it yet. It's probably better than a manual for them one used to it.

Alanstrainor

If they've never driven an automatic before I would sit in the passenger seat and just guide them through it. I would bet money that the pedal is not fully depressed when accelerating hard. CVTs are weird yolks at the best of times, even if you were coming from a more traditional auto transmission they would be weird. Given the video of acceleration posted above, there's nothing particularly slow about that at all. It's very odd not seeing the revs drop as you would expect in a manual between changes, but it's definitely not dangerously slow.

I would think that the only option here is to spend more time with the car and get used to it. The hit they will take trying to change would be huge surely?

listermint

The problem here is reality versus expectation.


Reality -
The car is an automatic its quite capable and does a reasonable accleration for that size and weight vehicle - its not slouchy
Your parents never drove an automatic so havent a breeze how they are (whatsoever)
Expectation -
Someone clearly told your parents or your parents expected an automatic to feel different M5 territory possibly.


So the reality here is your parents need to drive the car more because there is nothing wrong with it and they are not actually feeling the speed of it. Selling a new car over this is absolutely ludicrous unless they are pissing money. The car is fine, they are probably better of in an auto at this point in life and have more than adequate acceleration with the stats of the vehicle.

wildlifeboy

they obviously dont watch the grand tour or listened to Hamsters views on this Beautiful vehicle...why would anyone part with 26k for that monstrosity is beyond me anyhoo. happy driving.

Royale with Cheese

I'm about to scrap my trusty 2005 1.4 Ford Focus. 0-100 in a mere 14 seconds, you need to floor that and it's a manual. Still has done me ok for many year, 11.5 seconds for someone in their 80s you'd think would be fine.

punisher5112

Royale with Cheese wrote: »

I'm about to scrap my trusty 2005 1.4 Ford Focus. 0-100 in a mere 14 seconds, you need to floor that and it's a manual. Still has done me ok for many year, 11.5 seconds for someone in their 80s you'd think would be fine.

Wouldn't suit me, speed demon till the end.

Brian Scan

wildlifeboy wrote: »

they obviously dont watch the grand tour or listened to Hamsters views on this Beautiful vehicle...why would anyone part with 26k for that monstrosity is beyond me anyhoo. happy driving.

Helpful.

The tax man

I drove a Honda Jazz cvt for the first time last weekend. When I first got in to take it for a spin I honestly thought the thing wasn't moving due to the lack of any feeling of acceleration but when I looked at the speed I was already doing 60. I was still using my right foot as if I was still driving a manual car, gently pressing it instead of planting it when starting from a standstill.
I had a 250km drive back to Dublin and by the time I got back I had adjusted my driving style to how it needs to be with a cvt.
I must admit in heavy traffic it's a joy to drive.
Motorway manoeuvres needed a bit of forward planning but the person that'll be driving the car will very rarely be on a motorway. Found the kick down slow when you needed it to come in quicker but with the paddles I had somewhat more control of the rpm instead of waiting for the car.
The mother loves it to bits and how it drives. She's in her late 70s and was finding the clutch troublesome in the old car due to back issues. The 1.3l engine is enough for the driving she does these days.

Cee-Jay-Cee

seamie_66 wrote: »

Lots of answers there, I haven't time to reply to all of them but to the person who said 0-100km/h in 11.5s is not slow, sorry but I disagree; that's shocking slow IMO.
.

It may be slow in comparison to what ever car you drive but in the real world its actually faster than the vast majority of small hatchback (Auris Focus Astra etc) manual petrol cars that are being driven by thousands of owners everyday with zero complaints of being too slow.

You also have to remember that for any car to get to 0-100kmh in the fastest time, you need to floor it in 1st 2nd and possibly 3rd gear and use the full rev range, which no one does unless they're in a drag race or showing off.