Aer Lingus guest service agent

clownface95

Anyone apply? Competed the online assessment last week.

Cinderella3

I applied but have got no response as yet

Sevenmutts

My Daughter also completed assessment last week. She too has not heard back. As this is her first application wondered was she still in the running ?

clownface95

Ah the recruitment process with Aer Lingus in general can be quite long. This is my third time applying and i have never moved past the online assessment lol. Probably the longer it drags out with no reply, the less likely of a change you have been honest.

Sevenmutts

clownface95 wrote: »

Ah the recruitment process with Aer Lingus in general can be quite long. This is my third time applying and i have never moved past the online assessment lol. Probably the longer it drags out with no reply, the less likely of a change you have been honest.

Thank you for replying. Yes, thought a week without hearing anything was a bad sign.

Sevenmutts

Sevenmutts wrote: »

Thank you for replying. Yes, thought a week without hearing anything was a bad sign.

Anyone out there heard back? As a matter of interest!

markjack98

Sevenmutts wrote: »

Anyone out there heard back? As a matter of interest!

Yep, got a call on Tuesday. Interview early next week.

Sevenmutts

markjack98 wrote: »

Yep, got a call on Tuesday. Interview early next week.

Good luck with interview :-) Hope you don't mind me asking out of curiosity. What day did you do assessment on ?

markjack98

Sevenmutts wrote: »

Good luck with interview :-) Hope you don't mind me asking out of curiosity. What day did you do assessment on ?

Thank you! This day last week

Rmurray41

What was the deadline everyone got for the assessment? Just because i think mine may have been late

firstlight

I went in for the baggage handling recruitment back in January
Received a call for Interview on a private number which i found strange
Done interview and never heard a word back
Be prepared to hear nothing back

Sevenmutts

Rmurray41 wrote: »

What was the deadline everyone got for the assessment? Just because i think mine may have been late

Date my Daughter given was Friday 16th . Should be on email you got .

Rmurray41

Sevenmutts wrote: »

Date my Daughter given was Friday 16th . Should be on email you got .

I was just wondering if everyone got the same one i was told the 16th too but due to technical difficulties i couldn’t upload until after so i don’t know if it’ll still be counted

clownface95

I say I most likely did not move forward with the process. Usually they yet in contact the following week once you have completed the assessment. I could be wrong !

Sevenmutts

Anyone get any phone calls today?

California Dreamer

If this is anything like the way they treat their pilots be prepared to wait a very long time to hear anything and generally it will be when it is too late to actually do anything.

Sevenmutts

markjack98 wrote: »

Yep, got a call on Tuesday. Interview early next week.

Did you have interview yet, how did it go? Any mention of whether they were still interviewing for the position?

Found it strange very few have commented on this thread compared to CC one.

clownface95

For that position the pay is quite good. 15 euro an hour, from my memory last year I think it was only 11-12 euro an hour.

Tenger

Sevenmutts wrote: »

........
Found it strange very few have commented on this thread compared to CC one.

Just means less boardsies interested in the ground positions.

markjack98

Sevenmutts wrote: »

Did you have interview yet, how did it go? Any mention of whether they were still interviewing for the position?

Found it strange very few have commented on this thread compared to CC one.

Postponed due to the weather!

How long should I expect before I hear back? I know previous posters said a couple of weeks but I can't imagine it being that long considering it's March and they have to get everybody security checked before April/May.

Ruthie123

I had an interview in February and got word today that I got the job. I think I had the interview early because I previously had it for cabin crew but failed at their reach assessment so they invited me for guest service agent. They do take ages to get back to you

Merfe1

Ruthie123 wrote: »

I had an interview in February and got word today that I got the job. I think I had the interview early because I previously had it for cabin crew but failed at their reach assessment so they invited me for guest service agent. They do take ages to get back to you

Hey congratulations! I failed at the reach assessment back in December too so I had my interview for guest service agent in February but I haven’t heard anything from them yet

clownface95

I surprisingly received a phone call for an interview this morning. Funny as I applied like 2 months ago lol

clownface95

Anyone have any information on the staff travel benefits with Aer Lingus ?

clownface95

Invitation to an interview.

TheAlkaline

I got a call for an interview this morning, literally 24 hour notice to come in. I forgot I applied it was so long ago

clownface95

Yah it’s kinda strange. I was taken by surprise when they called. I’m going to attend it, mine is Thursday. Did they send you a confirmation email ?

TheAlkaline

clownface95 wrote: »

Yah it’s kinda strange. I was taken by surprise when they called. I’m going to attend it, mine is Thursday. Did they send you a confirmation email ?

Yep, I have mine tomorrow morning. You need to bring like 27 documents with you. On such a short notice I am struggling to get this stuff printed.

I'll have to get to the airport early and print it on the spot before interview.
Also I couldn't find the job description anywhere anymore, do a quick recap on what they are looking for. It seems like its been removed, so I am going in dark.

clownface95

The five year background check has caused me allot of hassle in the past. I have worked in several places both home and abroad and also completed some courses. I don’t no how im going to get letters from all my previous employers.

TheAlkaline

clownface95 wrote: »

The five year background check has caused me allot of hassle in the past. I have worked in several places both home and abroad and also completed some courses. I don’t no how im going to get letters from all my previous employers.

They actually haven't asked me for the whole background check, there is a 1 page vetting invitation to fill in before the interview.

clownface95

How did the interview go?

HappyFace22

I was the same, I got a phone call on Tuesday for an interview Wednesday. It was mainly competency based questions. Only had to bring 5 documents. The 5 year background check etc is only needed when you've been offered the job / training course.

Sevenmutts

HappyFace22 wrote: »

I was the same, I got a phone call on Tuesday for an interview Wednesday. It was mainly competency based questions. Only had to bring 5 documents. The 5 year background check etc is only needed when you've been offered the job / training course.

Just wondering did they mention starting date for training ? Daughter had interview last week but forgot to ask.
I am the impatient one not her. Presume also a few weeks to find out if successful.

Boio

I have interview for this on Thursday, any tips on what's most important?

HappyFace22

Sevenmutts wrote: »

Just wondering did they mention starting date for training ? Daughter had interview last week but forgot to ask.
I am the impatient one not her. Presume also a few weeks to find out if successful.

They actually weren’t too sure, interviewers said they’d like to think it would be in April but to be ready at any time. Will be during the week. Yes they said anything from a week to 14 days, could be more. Fingers crossed for us both.

Sevenmutts

[QUOTE=
;106493468]They actually weren’t too sure, interviewers said they’d like to think it would be in April but to be ready at any time. Will be during the week. Yes they said anything from a week to 14 days, could be more. Fingers crossed for us both.[/QUOTE]

Thank you for getting back to me and best of luck

SRFC90

clownface95 wrote: »

Anyone have any information on the staff travel benefits with Aer Lingus ?

1 return stby flight per month until 6 months service, after this unlimited stbys for you + your partner. After 1 year you can add 4 'cara' stby tickets to give to friends.

Sevenmutts

Just wondering, anyone who had a recent interview had a job offer yet?

clownface95

Nothing yet. And you ?

HappyFace22

Sevenmutts wrote: »

Just wondering, anyone who had a recent interview had a job offer yet?

Nothing yet either, fingers crossed we hear soon 🀞ðŸ¼

markjack98

Received an offer on condition of passing medical next week

clownface95

markjack98 wrote: »

Received an offer on condition of passing medical next week

Did they call you today ?

markjack98

yep, basically they just went over the role again making sure I still wanted it and then gave me a list of times for the medical.

clownface95

markjack98 wrote: »

yep, basically they just went over the role again making sure I still wanted it and then gave me a list of times for the medical.

Congrats. When did you attend the interview ?

markjack98

Cheers, about 2 weeks ago. Was expecting a long wait so was pleasantly surprised when I received a call.

HappyFace22

markjack98 wrote: »

Cheers, about 2 weeks ago. Was expecting a long wait so was pleasantly surprised when I received a call.

That’s brilliant news, fingers crossed for the rest of us

Mia97x

I went for an interview on March 15th haven't heard anything back but I received a call being so excited I answered thinking they were offering me the job but they were inviting me for another interview which I already attended, very weird once I told the girl I had already attended an interview she advised me they would be in touch and hung up . Nearly 2 weeks later since the interview I haven't heard anything I have emailed to see what the story was and got an automated reply saying the applications are being assessed, I had worked in the airport for over a year as a check-in agent so when the Guest services role came up with Aer lingus I was so excited to apply. I was told it would be 7/14 days before I hear back but as mentioned I haven't heard anything
I'm hoping to hear back soon as I want to know if I can book any holidays and also would love to get back into the airport environment, I have a feeling the interview didn't go to plan though..

HappyFace22

Hi, that also happened to be twice, I received two calls since the interview on the 14th inviting me for an interview. I also informed them on both occasions that I had already attended an interview. I’d say we’ll be informed in next week or so hopefully. Best of luck

Mia97x wrote: »

I went for an interview on March 15th haven't heard anything back but I received a call being so excited I answered thinking they were offering me the job but they were inviting me for another interview which I already attended, very weird once I told the girl I had already attended an interview she advised me they would be in touch and hung up . Nearly 2 weeks later since the interview I haven't heard anything I have emailed to see what the story was and got an automated reply saying the applications are being assessed, I had worked in the airport for over a year as a check-in agent so when the Guest services role came up with Aer lingus I was so excited to apply. I was told it would be 7/14 days before I hear back but as mentioned I haven't heard anything
I'm hoping to hear back soon as I want to know if I can book any holidays and also would love to get back into the airport environment, I have a feeling the interview didn't go to plan though..

Mia97x

same to yourself! Yeah I was so excited to receive the call cause I know the number off by heart now lol but it was only another interview very odd

HappyFace22

Yeah same as myself, was excited the two times I got the call but sure just have to wait and see

Mia97x wrote: »

same to yourself! Yeah I was so excited to receive the call cause I know the number off by heart now lol but it was only another interview very odd

Sevenmutts

HappyFace22 wrote: »

Yeah same as myself, was excited the two times I got the call but sure just have to wait and see

Any job offer calls this week yet ?