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LG OLED 55B7V - See Mod Warning at Post #59

  • 31-01-2018 3:45pm
    #1
    Registered Users, Registered Users 2 Posts: 9,070 ✭✭✭


    This is now [font=arial, sans-serif]€[/font]1649.99 in DID and i was easily offered another [font=arial, sans-serif]€[/font]50 off.  Can you guys come up with a better offer or even match it?


«1

Comments

  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    This is now [font=arial, sans-serif]€[/font]1649.99 in DID and i was easily offered another [font=arial, sans-serif]€[/font]50 off.  Can you guys come up with a better offer or even match it?
    Hi Tipsy,

    The price is still showing at 1649.99 on their website which is the same price as us however we can't do a better price on that as DID are only including a 12 month manufacturers warranty. Ours comes with a 6 year guarantee and for us to match a competitor would need to include an equivelant 5 or 6 year guarantee. But I can certainly do it for 1649 euro including shipping and the warranty

    Let me know what you think.

    Kind regards

    David


  • Registered Users, Registered Users 2 Posts: 9,070 ✭✭✭Tipsy McSwagger


    Cheers I appreciate the offer and that warranty is excellent. TBH I'm waiting for this model to hit €1500 and then I will pull the trigger.


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Cheers I appreciate the offer and that warranty is excellent.  TBH I'm waiting for this model to hit €1500 and then I will pull the trigger.
    No problem, keep me posted sure.


  • Registered Users, Registered Users 2 Posts: 88 ✭✭randel


    Tv available for 1484.95 on expert.ie with discount code vodaFF18. Can you match?


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    I'm also looking to get one of these. Before Xmas was looking at the 55E7, but was unable to convince herself, even with the cashback. She's agreed on the price of one of these though :)
    The voucher code works on the other website, but I asked in store before Xmas and they only give the standard 12 months warranty. Which is pretty shabby for a tv of this price.


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  • Registered Users, Registered Users 2 Posts: 9,070 ✭✭✭Tipsy McSwagger


    Would Consumer Law not be as good as the extended warranty? I've seen that price this morning too €1485 which is really tempting.


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    randel wrote: »
    Tv available for 1484.95 on expert.ie with discount code vodaFF18. Can you match?
    Hi randel,

    The best I can do on this TV is 1649 euro including shipping and a 6 year guarantee. Unfortunately I can't match a price if it only includes a 12 month warranty.

    Kind regards

    David


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    Hi randel,

    The best I can do on this TV is 1649 euro including shipping and a 6 year guarantee. Unfortunately I can't match a price if it only includes a 12 month warranty.

    Kind regards

    David

    What would that be in Sterling?
    Thanks


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi randel,

    The best I can do on this TV is 1649 euro including shipping and a 6 year guarantee. Unfortunately I can't match a price if it only includes a 12 month warranty.

    Kind regards

    David

    What would that be in Sterling?
    Thanks
    Hi murph the smurph,

    Our sterling price is £1505.99 including shipping however depending on the exchange rate with your bank it might work out cheaper to purchase in Euro.

    Kind regards

    David


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    Hi murph the smurph,

    Our sterling price is £1505.99 including shipping however depending on the exchange rate with your bank it might work out cheaper to purchase in Euro.

    Kind regards

    David

    Thanks, I'd be paying in sterling. Is there a mistake on your website as the sterling price for this tv is showing as £1799? I was sure it was £1599, or is it my mistake?
    How would I go about ordering the tv for the £1505.99 price?
    Thanks


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  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi murph the smurph,

    Our sterling price is £1505.99 including shipping however depending on the exchange rate with your bank it might work out cheaper to purchase in Euro.

    Kind regards

    David

    Thanks, I'd be paying in sterling. Is there a mistake on your website as the sterling price for this tv is showing as £1799? I was sure it was £1599, or is it my mistake?
    How would I go about ordering the tv for the £1505.99 price?
    Thanks
    Ah apologies, that's my mistake. The 55B7 is back up to £1799.

    It was available in our sale but the price has increased again. I'll see if there's anything I can do on the sterling price and get back to you asap.

    Kind regards

    David


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    Did you get anywhere with price on this tv?
    With the discount code mentioned above and optional 4 yrs extra warranty for total of 5yrs adds up to €1813.95 . So your Euro price is cheaper, however £1799 sterling is considerably more. Does the £1505 sterling price stand?
    Thanks


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    Your website is saying €1699 Euro and £1799 Sterling ? Do you know correct pricing.
    Thanks


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Your website is saying €1699 Euro and £1799 Sterling ? Do you know correct pricing.
    Thanks
    Hi Murphthesmurf.

    Pricing on the 55B7 has increased to £1799.00

    It is also priced at 1699 Euro which makes it a much better deal to buy in Euro.

    Our Sterling and Euro pricing is not always a direct conversion of each other and you can pay in which ever currency is the cheapest.


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    How do I go about paying the €1649.00 price including delivery?
    Thanks


  • Company Representative Posts: 4,581 ✭✭✭Richersounds.ie: DavidS


    How do I go about paying the €1649.00 price including delivery?
    Thanks
    Hi murphthesmurph,

    Just sent you a PM

    David


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    Hi murphthesmurph,

    Just sent you a PM

    David

    I sent you the pm back yesterday evening.
    Thanks


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi murphthesmurph,

    Just sent you a PM

    David

    I sent you the pm back yesterday evening.
    Thanks
    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David


  • Registered Users, Registered Users 2 Posts: 9,009 ✭✭✭micks_address


    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David

    Hey guys, can someone pm me price delivered to Dublin? E series buyer from last year :)


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David

    Hey guys, can someone pm me price delivered to Dublin? E series buyer from last year :)
    Hi Micks_Address.

    Current price on these would be the web price at £2399.00
    http://www.richersounds.ie/p-202507-oled55e7n.aspx

    This would include delivery and our 6 year guarantee free of charge.


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  • Registered Users, Registered Users 2 Posts: 17,190 ✭✭✭✭Sleeper12


    Would Consumer Law not be as good as the extended warranty? I've seen that price this morning too €1485 which is really tempting.

    We have wonderful consumer Law in Ireland. Up to 6 years in fact. Sadly you have to go to the Small Claims Court for most cases over 1 or 2 years. A genuine 6 years warranty with a reputable company is worth paying a little extra for imo.

    Not to mention the guys answering our questions here know their stuff. They don't recite answers from a script.


  • Registered Users, Registered Users 2 Posts: 9,009 ✭✭✭micks_address


    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David

    Hey guys, can someone pm me price delivered to Dublin? E series buyer from last year :)
    Hi Micks_Address.

    Current price on these would be the web price at £2399.00
    http://www.richersounds.ie/p-202507-oled55e7n.aspx

    This would include delivery and our 6 year guarantee free of charge.
    Hi Kenny,
    Apologies looking for a price on the b series
    Thanks,
    Mick


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David

    Hey guys, can someone pm me price delivered to Dublin? E series buyer from last year :)
    Hi Micks_Address.

    Current price on these would be the web price at £2399.00
    http://www.richersounds.ie/p-202507-oled55e7n.aspx

    This would include delivery and our 6 year guarantee free of charge.
    Hi Kenny,
    Apologies looking for a price on the b series
    Thanks,
    Mick
    Hi Mick.

    The price has went up a little on the 55B7 over few weeks.

    Now priced at £1799 or 1999 Euro
    http://euro.richersounds.ie/p-202521-oled55b7v.aspx?swapstore=1

    Includes our 6 year guarantee and delivery free of charge.


  • Registered Users, Registered Users 2 Posts: 9,009 ✭✭✭micks_address


    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David

    Hey guys, can someone pm me price delivered to Dublin? E series buyer from last year :)
    Hi Micks_Address.

    Current price on these would be the web price at £2399.00
    http://www.richersounds.ie/p-202507-oled55e7n.aspx

    This would include delivery and our 6 year guarantee free of charge.
    Hi Kenny,
    Apologies looking for a price on the b series
    Thanks,
    Mick
    Hi Kenny, i dropped you a pm. Thanks mick


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Cheers Mick.
    Hi murphthesmurph,

    I was off yesterday but I will give you a call today.

    Kind regards

    David

    Hey guys, can someone pm me price delivered to Dublin? E series buyer from last year :)
    Hi Micks_Address.

    Current price on these would be the web price at £2399.00
    http://www.richersounds.ie/p-202507-oled55e7n.aspx

    This would include delivery and our 6 year guarantee free of charge.
    Hi Kenny,
    Apologies looking for a price on the b series
    Thanks,
    Mick
    Hi Kenny, i dropped you a pm. Thanks mick.


  • Registered Users, Registered Users 2 Posts: 99 ✭✭FightingIrish


    Hi, 

    Any specials currently ?

    Thanks 


  • Moderators, Technology & Internet Moderators, RicherSounds.ie Moderator Posts: 2,505 Mod ✭✭✭✭The Ritz


    Mod Comment

    FightingIrish,

    I’ve moved your query to this thread as it is the current thread for the LG Oled TV and has more up to date information than the older thread.

    Cheers,

    Ritz.


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi, 

    Any specials currently ?

    Thanks 
    Hi FightingIrish.

    No specials at the minute on the 55B7's, the price has just went back up as our sale comes to an end.

    Currently priced at £1799 or 1999 Euro. 
    http://euro.richersounds.ie/p-202521-oled55b7v.aspx

    Includes our 6 year guarantee free of charge.


  • Registered Users, Registered Users 2 Posts: 99 ✭✭FightingIrish


    I'll keep an eye out for a special offer, also interested in a bracket and a soundbar 

    Thanks

    (damn autocorrect ha ha)


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  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    I'll keeo an eye out for a special offer, also interested in a bracket and a soundbar 

    ThaTha 
    No problem at all.

    Let us know if anything catches your eye.


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011




  • Registered Users, Registered Users 2 Posts: 9,009 ✭✭✭micks_address


    Snipped

    Please see Charter, queries are for Richersounds to answer, please don't intervene in threads with advice/opinion etc.

    Ritz.


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    2011 wrote: »
    Hi 2011, unfortunately one of the stipulations in our price beat policy is the competitor must have the item in stock. So unfortunately in this instance I would not be able to offer a price beat

    Regards Stephen


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    2011 wrote: »
    Hi 2011, unfortunately one of the stipulations in our price beat policy is the competitor must have the item in stock. So unfortunately in this instance I would not be able to offer a price beat

    Regards Stephen
    I understand completely. I have emailed them to find out when they are back in stock. 

    Once this is resolved will you price match?


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    2011 wrote: »
    2011 wrote: »
    Hi 2011, unfortunately one of the stipulations in our price beat policy is the competitor must have the item in stock. So unfortunately in this instance I would not be able to offer a price beat

    Regards Stephen
    I understand completely. I have emailed them to find out when they are back in stock. 

    Once this is resolved will you price match?
    Hi 2011.

    As long as it falls within our price beat policy we will beat the price.


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  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Ok, they said that they will have them in by the end of next week at the same price, €1598. Warranty is 5 years, I know yours is 6.


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    2011 wrote: »
    Ok, they said that they will have them in by the end of next week at the same price, €1598. Warranty is 5 years, I know yours is 6.
    Hey 2011.

    As soon as they show in stock on their website we can check again for a price beat.


  • Company Representative Posts: 9,510 ✭✭✭Richersounds.ie: John


    Guys,
    apologies I've come late to this thread - on conway.tv - we will not beat their euro pricing currently as they will not actually sell in Euro - they do advertise in Euro but this is slightly misleading as online they only charge in sterling and you take any exchange risk.

    For instance I have just checked out a product clearly advertised at €2209.07 on their site and when you get to the final checkout it displays:

    * Grand Total€2,209.07
    Your credit card will be charged for£1,949.00


    We have contacted them by phone as well and they ony transact in sterling.

    The 55B7 is currently still showing as out of stock and the price is now €1699.03.

    Just for clarity of course we will always beat a cheaper quote like for like across the same currency.

    As ever drop me a line if I can assist in any way,

    ATVB,
    John Mc & Crew 

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Registered Users, Registered Users 2 Posts: 9,070 ✭✭✭Tipsy McSwagger


    Snipped by Mod


  • Company Representative Posts: 9,510 ✭✭✭Richersounds.ie: John


    That's poor carry on so.
    Hi Tipsy,

    I'm not sure if you are saying that's 'poor carry on' on our part or Conway TV.

    If it's conway I'd prefer not to comment - if it's us - I do hope that Boardies will understand that we beat like for like pricing - ie we are happy to price beat the conway GBP price assuming that they have it in stock and the T's and C's are broadly the same - but we don't beat any advertised pricing where the product isn't actually available for the price advertised ( or in the currency advertised) .

    Keep me posted,

    ATVB

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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  • Registered Users, Registered Users 2 Posts: 9,070 ✭✭✭Tipsy McSwagger


    That's poor carry on so.
    Hi Tipsy,

    I'm not sure if you are saying that's 'poor carry on' on our part or Conway TV.

    If it's conway I'd prefer not to comment - if it's us - I do hope that Boardies will understand that we beat like for like pricing - ie we are happy to price beat the conway GBP price assuming that they have it in stock and the T's and C's are broadly the same - but we don't beat any advertised pricing where the product isn't actually available for the price advertised ( or in the currency advertised) .

    Keep me posted,

    ATVB

    John Mc & Crew

    Snipped by Mod

    PS - When this TV goes under 1600 expect a PM:)


  • Registered Users, Registered Users 2 Posts: 9,009 ✭✭✭micks_address



    PS - When this TV goes under 1600 expect a PM:)

    Same here :)


  • Registered Users, Registered Users 2 Posts: 99 ✭✭FightingIrish



    PS - When this TV goes under 1600 expect a PM:)

    Same here :)
    And here haha


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,641 Mod ✭✭✭✭2011


    Guys,
    apologies I've come late to this thread - on conway.tv - we will not beat their euro pricing currently as they will not actually sell in Euro - they do advertise in Euro but this is slightly misleading as online they only charge in sterling and you take any exchange risk.

    For instance I have just checked out a product clearly advertised at €2209.07 on their site and when you get to the final checkout it displays:

    * Grand Total€2,209.07
    Your credit card will be charged for£1,949.00


    We have contacted them by phone as well and they ony transact in sterling.

    The 55B7 is currently still showing as out of stock and the price is now €1699.03.

    Just for clarity of course we will always beat a cheaper quote like for like across the same currency.

    As ever drop me a line if I can assist in any way,

    ATVB,
    John Mc & Crew 
    Hi John,

    Thanks for the detailed reply. 

    Below is a word for word copy of the email correspondence with this supplier, I have only changed the names. 
    If you are correct (I don't doubt you) Snipped by Mod
    Due to previous experience my preference would be to purchase from Richersounds, but if the emails below are correct the price differential is simply too much. 


    Hi, 

    I am interested in purchasing the LG 55” OLED55B7V 
    You have it advertised here for €1598.15 but I see it is out of stock.

    Will it be back in stock soon, and if so at what price?

    Many thanks.

    Regards,

    2011

    Good Morning 2011, 
    Thank you for getting into contact with us, 
    Yes I should have the LG OLED 55" back in stock by the end of the week, i currently have them on order and am awaiting delivery. Whenever they arrive i will be in contact back with you. 
    Kind Regards 
    Peter 
    If you require any further information, please don't hesitate to contact me on the below number.

    Regards,

    XXXX

    Hi,

    Thanks for the reply.
    Any idea what the price will be?

    Regards,

    2011

    Good Morning 2011, 
    Yes the price as previously advertised will be €1598.15. 
    Kind Regards 

    XXXX


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    I purchased one of these TV's from Richersounds.ie a week or two ago. Fantastic TV, just finished watching Cloverfield Paradox on Netflix in all its Dolby Vision glory, looked fantastic. Such a huge step up from my previous TV's.
    A quick question for the Richersounds guys, when I'm watching Netflix or Amazon etc it pops up every 15-20 mins asking if I want to switch to set top box. Set top box was turned off. There's probably a setting somewhere but haven't had much time with it yet to figure it all out. Just wondering if you have come across this before?
    Thanks


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    I purchased one of these TV's from Richersounds.ie a week or two ago. Fantastic TV, just finished watching Cloverfield Paradox on Netflix in all its Dolby Vision glory, looked fantastic. Such a huge step up from my previous TV's.
    A quick question for the Richersounds guys, when I'm watching Netflix or Amazon etc it pops up every 15-20 mins asking if I want to switch to set top box. Set top box was turned off. There's probably a setting somewhere but haven't had much time with it yet to figure it all out. Just wondering if you have come across this before?
    Thanks
    Hi Murphthesmurf.

    They really are fantastic televisions. I purchased the B6 last year and it blows my mind on picture quality.

    With the pop up appearing it sound like the HDMI control maybe switched on in the menu settings.

    When you get home or have a few minutes in front of it, have a check in the settings and let me know if you have no luck.


  • Registered Users, Registered Users 2 Posts: 737 ✭✭✭murphthesmurf


    Hi Murphthesmurf.

    They really are fantastic televisions. I purchased the B6 last year and it blows my mind on picture quality.

    With the pop up appearing it sound like the HDMI control maybe switched on in the menu settings.

    When you get home or have a few minutes in front of it, have a check in the settings and let me know if you have no luck.

    You may be right, I set it up to control my Humax Freesat box so would only need to use the one remote. It did say in the menu that you may experience problems with none LG equipment. I presumed all control through was through remote, but if also through the hdmi then this could be it. I'll take a look this evening.


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi Murphthesmurf.

    They really are fantastic televisions. I purchased the B6 last year and it blows my mind on picture quality.

    With the pop up appearing it sound like the HDMI control maybe switched on in the menu settings.

    When you get home or have a few minutes in front of it, have a check in the settings and let me know if you have no luck.

    You may be right, I set it up to control my Humax Freesat box so would only need to use the one remote. It did say in the menu that you may experience problems with none LG equipment. I presumed all control through was through remote, but if also through the hdmi then this could be it. I'll take a look this evening.
    No problem Murphthesmurf.

    Let me know how it goes.


  • Registered Users, Registered Users 2 Posts: 99 ✭✭FightingIrish


    Hi lads, any update on price match as per 2011s latest post? 


  • Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    2011 wrote: »
    Guys,
    apologies I've come late to this thread - on conway.tv - we will not beat their euro pricing currently as they will not actually sell in Euro - they do advertise in Euro but this is slightly misleading as online they only charge in sterling and you take any exchange risk.

    For instance I have just checked out a product clearly advertised at €2209.07 on their site and when you get to the final checkout it displays:

    * Grand Total€2,209.07
    Your credit card will be charged for£1,949.00


    We have contacted them by phone as well and they ony transact in sterling.

    The 55B7 is currently still showing as out of stock and the price is now €1699.03.

    Just for clarity of course we will always beat a cheaper quote like for like across the same currency.

    As ever drop me a line if I can assist in any way,

    ATVB,
    John Mc & Crew 
    Hi John,

    Thanks for the detailed reply. 

    Below is a word for word copy of the email correspondence with this supplier, I have only changed the names. 
    If you are correct (I don't doubt you) Snipped by Mod
    Due to previous experience my preference would be to purchase from Richersounds, but if the emails below are correct the price differential is simply too much. 


    Hi, 

    I am interested in purchasing the LG 55” OLED55B7V 
    You have it advertised here for €1598.15 but I see it is out of stock.

    Will it be back in stock soon, and if so at what price?

    Many thanks.

    Regards,

    2011

    Good Morning 2011, 
    Thank you for getting into contact with us, 
    Yes I should have the LG OLED 55" back in stock by the end of the week, i currently have them on order and am awaiting delivery. Whenever they arrive i will be in contact back with you. 
    Kind Regards 
    Peter 
    If you require any further information, please don't hesitate to contact me on the below number.

    Regards,

    XXXX

    Hi,

    Thanks for the reply.
    Any idea what the price will be?

    Regards,

    2011

    Good Morning 2011, 
    Yes the price as previously advertised will be €1598.15. 
    Kind Regards 

    XXXX
    Hi 2011.

    As John said above. You can not buy in Euro from this company. All there transactions are done in sterling and they get your own bank to do the conversion to Euro. 
    You can see this in John post above also.

    If you want to try this out yourself on their website you will see that at the end before payment it tells you what price you will be charged in STERLING.

    We can not beat their advertised euro price as this is not the price you would pay for the television if purchasing from them and of coarse they have no stock of this TV.

    It also looks like it has been removed from their website. (unless I cant find it)


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