Bought item using One-4-All Card..now need to return item

Masala · 2017-12-28 18:17:51

Bought a Camera for €110 using a €100 One-4-All Card+ €10 cash. I now need to return same (to Argos) ...but I have dumped the card as it was all use up. How will a refund work now.....????

Comments

#32 11-01-2018 09:54AM

runawaybishop

Registered Users, Registered Users 2 Posts: 9,535 ✭✭✭

Join Date: April 2003

Posts: 9365

dudara wrote: »

If an item is faulty, you do not have to take store credit. This is written into your consumer rights. You cannot be “tied” to the store. So if they can’t refund via One4All, then they have to refund some other way, e.g. cash.

If the refund is for a change of mind, then store credit is absolutely acceptable.

Its not the store that cannot refund to one4all, it is the consumer who is unable to fullfill that part as they no longer have the payment method.

0