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Problems with Bus Eireann Online Ticket Purchase

  • 10-11-2017 1:44pm
    #1
    malene
    Registered Users, Registered Users 2 Posts: 482 ✭✭


    Similar problem to here.

    https://www.boards.ie/vbulletin/showthread.php?t=2055640498

    Mastercard, tried, IE, firefox and chrome. Contacted SWIRL and they said all fine their end, but I can't buy online tickets.

    Contacted BE, they can't do over the phone.

    Help!


Comments

  • #2
    malene
    Registered Users, Registered Users 2 Posts: 482 ✭✭malene


    OK, so it seems its because my card doesn't have 3D secure.


  • #3
    devnull
    Moderators, Motoring & Transport Moderators Posts: 11,744 Mod ✭✭✭✭devnull


    What type of card are you using?


  • #4
    malene
    Registered Users, Registered Users 2 Posts: 482 ✭✭malene


    SWIRL gift card. I just used a friends and gave them the cash,


  • #5
    Corca Baiscinn
    Registered Users, Registered Users 2 Posts: 643 ✭✭✭Corca Baiscinn


    malene wrote: »
    OK, so it seems its because my card doesn't have 3D secure.

    I had that problem last week too. Actually had the 3D secure but had forgotten pw and changing it didn't seem to work. Used cash but was a little irritated as Irish Rail used to look for 3D secure also and now they seem to manage fine without it so why can't BE since they're both CIE companies?


  • #6
    malene
    Registered Users, Registered Users 2 Posts: 482 ✭✭malene


    Tried getting BE ticket tonight and it won't process, even with a 3D card I am using. Disaster!


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  • #7
    Evil-1
    Registered Users, Registered Users 2 Posts: 44 ✭Evil-1


    Try emailing their IT contact, never used it myself but I am told by people who did that Bus Eireann IT staff were very helpful.


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