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VHI Swiftcare wait times

  • 02-10-2017 11:22PM
    #1
    LaLa2004
    Registered Users, Registered Users 2 Posts: 167 ✭✭


    I phoned VHI swiftcare this evening when I found out that my son had an injury. He was on his way home from a school trip. I was informed about costs & told that wait times were on the website.

    I monitored www.vhi.ie all evening and, while Dundrum showed that it was busy, Swords reported 2-4 minute waits all evening. We arrived at Swords swiftcare at 9.30pm. I know this was late but closing time is 10pm. They would not see us.

    I asked about these wait times as reported on the website. They are the wait times for the nurse. The wait times for a doctor are not reported.

    If they stop seeing patients at 9.30 pm with a view to closing at 10pm, then perhaps they should report this on the website. At 9.50pm wait times for Swords were 6 minutes, though they were not seeing anymore patients.

    Take no notice of the short Swiftcare wait times on the VHI website!
    Tagged:


Comments

  • #2
    Vorsprung
    Registered Users, Registered Users 2 Posts: 2,820 ✭✭✭Vorsprung


    You've put your observations in writing to VHI I hope?


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