Have a cheque or draft question?

Bank of Ireland: Darren

Hi All,


We've been getting a few queries on cheques recently so we thought it would be useful to put up some general information about cheques and hopefully this can be some help to all of you.


Clearance times:

• Cheques from the same branch that they are lodged can take up to two days.
• [font=Calibri","sans-serif]Cheques from another Bank of Ireland branch can take up to three working days.[/font]
• [font=Calibri","sans-serif]Cheques from any other Banks can take up to five working days.[/font]
• [font=Calibri","sans-serif]Cheques from outside the Republic of Ireland may take longer.[/font]

Standard Cheques (Does not have an account payee only on cheque and is not crossed):[/font]

• If the cheque is made out to one person it can be lodged into a joint account once it is endorsed (Endorsed means that the person who the cheque is made out to signs the back of the cheque and confirm the account number that the cheque is being lodged into).
• [font=Calibri","sans-serif]The cheque can be lodged into a third party account once the cheque has been endorsed.[/font]
• [font=Calibri","sans-serif]The cheque can only be cashed in the branch it was drawn on and you must have photo ID and all criteria must be met (ie cleared funds available, no stops and correctly signed and completed).[/font]

Crossed cheques (two parallel lines written or printed anywhere on the cheque):

• All rules would be the same as a Standard Cheque, Apart from it can only be lodged into an account and cannot be cashed in any branch of Bank of Ireland.

Account Payee only (This would be said after the payee name on the cheque):

• A cheque made payable to one person can be lodged in to a joint account once it has been endorsed by the person who the cheque is made payable too.
• [font=Calibri","sans-serif]If the cheque is made payable to two people this will need to lodged to a joint account in both people's names.
• [font=Calibri","sans-serif]The cheque cannot be lodged into a third party account (even if it is endorsed).
• [font=Calibri","sans-serif]The cheque cannot be cashed in any branch.[/font]

Bank Drafts:

• Bank Drafts must be lodged to accounts as if they are crossed cheques.
• [font=Calibri","sans-serif]The clearance time for drafts is five working days.

Other questions:

[/font]

• [font=Calibri","sans-serif]If you have a cheque in your married name and your account is in your maiden name, in most cases this can be lodged once the customer brings some Photo ID and their marriage certificate.[/font]
• [font=Calibri","sans-serif]Social Welfare cheques can only be cashed in the Post Office (with a maximum amount of 1200.00). The sort code on these cheques do relate to O'Connell St but this is purely for processing reasons and these cheques cannot be cashed in this or any branch of Bank of Ireland.[/font]

If you have any further queries please get in contact with us here.

Thank you,

Darren.

briankell74

Hi Darren
Can you tell if i can cancel a credit card payment i made today ????

Bank of Ireland: Darren

briankell74 wrote: »

Hi Darren
Can you tell if i can cancel a credit card payment i made today ????

Hi briankell74,

Thanks for your message.

We have received your private message and answered this question there.

Thanks again,
Darren.

sabinalee

Hi,

Can you advice here. I will need to bring a bank draft for 11.500 euro to solicitor next Tuesday to cover rest of deposit sum of the purchase house.

Will there be any problem to do it in one go?

Bank of Ireland: Darren

sabinalee wrote: »

Hi,

Can you advice here. I will need to bring a bank draft for 11.500 euro to solicitor next Tuesday to cover rest of deposit sum of the purchase house.

Will there be any problem to do it in one go?

Hi sabinalee,

Thanks for your message.

You don't need to order a Euro currency Bank Draft once the funds are available in your account you will be able to purchase this draft with a cashier in a branch of Bank of Ireland. I have given a link here that will give all the opening hours and cash service hours for any of our branches.

Thanks again,
Darren.

sabinalee

Bank of Ireland: Darren wrote: »

sabinalee wrote: »

Hi,

Can you advice here. I will need to bring a bank draft for 11.500 euro to solicitor next Tuesday to cover rest of deposit sum of the purchase house.

Will there be any problem to do it in one go?

Hi sabinalee,

Thanks for your message.

You don't need to order a Euro currency Bank Draft once the funds are available in your account you will be able to purchase this draft with a cashier in a branch of Bank of Ireland. I have given a link here that will give all the opening hours and cash service hours for any of our branches.

Thanks again,
Darren.

Hi,

Can you tell me how much is the charge of the draft with this amount ?

Thank you

Bank of Ireland: Nicola

sabinalee wrote: »

Bank of Ireland: Darren wrote: »

sabinalee wrote: »

Hi,

Can you advice here. I will need to bring a bank draft for 11.500 euro to solicitor next Tuesday to cover rest of deposit sum of the purchase house.

Will there be any problem to do it in one go?

Hi sabinalee,

Thanks for your message.

You don't need to order a Euro currency Bank Draft once the funds are available in your account you will be able to purchase this draft with a cashier in a branch of Bank of Ireland. I have given a link here that will give all the opening hours and cash service hours for any of our branches.

Thanks again,
Darren.

Hi,

Can you tell me how much is the charge of the draft with this amount ?

Thank you

Hi sabinalee, the charge for a domestic bank draft is 2.40 each.

We've some more information on charges here.

Good luck with the new house and please let me know if you need anything else, thanks.
Nicola

Mrsjo

Hi,

I lodged an endorsed cheque to my account 6 days ago through your lodgement machines but it is not showing up on my account. Its like it was never lodged but I have a receipt for it.

Bank of Ireland: Darren

Mrsjo wrote: »

Hi,

I lodged an endorsed cheque to my account 6 days ago through your lodgement machines but it is not showing up on my account. Its like it was never lodged but I have a receipt for it.

Hi Mrsjo,

Thanks for contacting us through Boards.

If the cheque has not shown in your account it may mean that there was an issue with the cheque. In the case the cheque would usually be sent back to the address registered on the account that was cheque was lodged to with a letter explaining why the it wasn't able to be lodged. If you have not received the cheque back in the post yet. Please raise this through the "Ask a question" section of your 365 online profile or call 0818 365 365 and the advisers in either of these sections will be able to have a further look into this for you.

Thanks again,
Darren.

terenurebob

Can I lodge a US Dollar cheque at an ATM?

Bank of Ireland: Kareana

Hi terenurebob,

Thanks for contacting us here on Boards.

You will have to lodge it into your account.

Please see your nearest branch here.

Thanks

Kareana

roryhayden

Hi There,

I lodged a cheque via ATM last friday at around 4pm, the balance appeared immediately in the account however I realise I cannot access the funds until the cheque clears, my question is this, what is the absolute latest the funds will be accessible? will it be Friday or potentially Monday?

Many thanks,
R.

Bank of Ireland: Jane

roryhayden wrote: »

Hi There,

I lodged a cheque via ATM last friday at around 4pm, the balance appeared immediately in the account however I realise I cannot access the funds until the cheque clears, my question is this, what is the absolute latest the funds will be accessible? will it be Friday or potentially Monday?

Many thanks,
R.

Hi roryhayden,

Welcome to Boards, and thanks for your post.

As you lodged your cheque at the close of business on Friday, it may not have been sent for clearing until Monday.

It takes 3 - 5 full business days to clear on your account. You can check it on Friday, however the earliest we'd expect it to clear would be the following Monday.

Please let us know if we can help with anything else.

Thanks again,
Jane.

lmahoney79

How much does it cost to cancel a cheque please?

Bank of Ireland: Darren

lmahoney79 wrote: »

How much does it cost to cancel a cheque please?

Hi there,

Thanks for getting in contact with us here.

Can I ask if you are cancelling this cheque through a business account or a personal account?

Thanks again,
Darren.

bimlico

Is it possible to search for all payments made to a particular destination/account over the previous 12 months? I'm just trying to establish how much I have paid to a company without having to laboriously go through 12 months statements.



John

Bank of Ireland: Darren

bimlico wrote: »

Is it possible to search for all payments made to a particular destination/account over the previous 12 months? I'm just trying to establish how much I have paid to a company without having to laboriously go through 12 months statements.



John

Hi John,

Thanks for getting in contact with us through Boards.ie.

You can filter your transactions over the last year through the "Statements" section of your 365 online profile.
You can't however filter for a specific person or company payments but you would be able to filter through the following options.

Direct Debits/Credits
Contactless
ATM
Lodgements/Credits
Credit transfers
Cheques
Other Debits
Cash withdrawals

This may make the search for these transactions a bit easier. You can choose from these filters by clicking on the "Statements" tab on your 365 home page and the selecting the advanced button, you'll then be given a drop down menu with all the filter options given above.

I hope this is some help and thanks again for getting in touch with us.
Darren.

EZ26

Hi, is it true that if I lose the bank draft to pay the closing of a property purchase I have to wait 6 years before to get the money back?

Thanks

Bank of Ireland: Kareana

Hi Ez26,

Thanks for your post here on Boards.

This wouldn't be true, if you lose a draft you would need to go into the branch and report it lost or stolen.

Please let us know if there is anything else we can help you with.

Thanks,

Kareana

EZ26

Hi Kareana,

thanks for your reply. I was reading online that if you lose it you can go to report it as lost or stolen and ask for another one. The problem is that you have to sign an indemnity that says you are liable if someone is able to use it and that only after 6 years you are safe.

Is that so? 

Thanks

Bank of Ireland: Kareana

Hi EZ26,

Thanks for the reply.

Can you leave this with me and I will double check this for you and get back to you as soon as possible here on Boards.

Thanks,

Kareana

EZ26

Sure thanks!

Bank of Ireland: Kareana

Hi EZ26,

I am sorry about the delay in getting back to you.

I have checked this with our procedures team and we are unsure what you mean by 6 years as it does not state this anywhere on the indemnity form.

Can you tell me where you got this information from please?

The indemnity form would be filled in by yourself if the draft was lost and it would be replaced by a new one.

Thanks,

Kareana

EZ26

oh ok, I found that on the internet so for sure a less reliable information than the official source

Thanks for investigating this

afr2017

Hi there,
I have a Euro cheque drawn on uk bank to lodge into my Euro account.
Can you please advise how long the clearance on this is please?
Thanks

Bank of Ireland: Tara

Hi afr2017,

Thanks for your post.

A cheque drawn on a UK bank can take 4-6 weeks to clear on your account.

Thanks
Tara

Mikeyh88

Hey.

I am being paid by one your customers tonight by bank draft.

Is there anyway of authenticating it's a genuine draft there and then ?

Bank of Ireland: Darren

Mikeyh88 wrote: »

Hey.

I am being paid by one your customers tonight by bank draft.

Is there anyway of authenticating it's a genuine draft there and then ?

Hi Mickeyh88,

Thanks for getting in touch with us here.

The only way of checking if a draft was valid is to lodge it directly into your account and your bank will then be able to make the necessary checks to make sure the draft is valid.

Thanks again for the message.
Darren.

cruais

Hi there

I have 2 cheques issued to me from the national lottery. The bank attached to it is BOI O'Connell st.

I don't have an account in BOI but if I went into any BOI branch, would they cash it there and then for me?

Many thanks

Bank of Ireland: Sarah

cruais wrote: »

Hi there

I have 2 cheques issued to me from the national lottery. The bank attached to it is BOI O'Connell st.

I don't have an account in BOI but if I went into any BOI branch, would they cash it there and then for me?

Many thanks

Hi cruais,

Thanks for your post.

If the cheques are crossed or have Account Payee only you will need to lodge this to an account in your name.

Thanks,
Sarah

Got55

Hello I lodged a cheque i received as a present in the lodgement atm in boi eyresquare, my name wasn’t written on it so I got a call saying it would be sent back to me via post.. this was 10 days ago. I was wondering how long will this take to get back?

Bank of Ireland: Tara

Hi Got55,

Thanks for getting in touch with us here on Boards.ie.

You should've received the cheque within 3-5 days. We'd suggest contacting customer services to see if it's been returned to you or contact the person who issued the cheque to ask them to cancel it and issue a new one.

Thanks
Tara

Manero

Hi there,

This may have been asked already but I'm just looking for confirmation.

How long will it take for a cheque from a UK bank(Barclays) to clear in my BOI account?
The cheque was made out to Euros € and I lodged it to my BOI account through an in branch ATM last Monday 28-May.

Is this cheque treated as any non-domestic cheque, i.e. 4-5 weeks?

Thanks in advance.

Bank of Ireland: Kareana

Hi Manero,

Thanks for your post here on Boards.

Yes it would take up to 6 weeks for the clearing process then you will see the cheque lodged and the funds will be avail.

I hope this helps.

Thanks

Kareana

barry181091

Hi,

I have a BOI cheque that is dated on the 2nd of December. Is there a time limit on cheques to cash? I cannot really go back to the person about this cheque if it isn't valid anymore.

Thanks

Bank of Ireland: Alison

Hi barry181091

Thanks for getting in touch with us here.

The cheque is valid only for a 6 month period from the date it's written, sorry as it's past this time limit we would not be able to accept it.

Any further questions please feel free to get back to us,


Many Thanks
Alison

Cheese Princess

Hi there
Our local credit union closed down last year and issued a cheque for my savings amount. The cheque is dated Oct 2017 so I think it's now stale (never got around to cashing it)

It's issued from the Central Bank. Do I need to get it reissued or could I still lodge it to my account?

Thanks

Bank of Ireland: Tara

Hi there,


As the cheque would've gone out of date in April, you'll need to contact the issuer to request a new one.


Thanks
Tara

FrancescoB

Hello, when you say cheque from outside republic of Ireland may take longer, how long time do you exactly mean? I lodged a cashier cheque for 33.500 euros the 7th of August , I was told in the branch that it can take 4 to 6 weeks to clear, before lodging the cheque I was given al document to read where it's written 6 to 8 weeks time to clear a foreign cheque.  Now we got over the 8 weeks, i call and all they can say is that they are checking with the international department,  this is for 10 days already, so i must assume that there's no communication if the international department doesn't answer, it's like saying that a company calls his office and they don't answer!!!! I believe it's my right to know where my money are exactly and seems there's no way to know it. If I was informed that there's no time or policy to clear a cheque i wouldn't have deposit it. How do I know where my money are? I need my funds and I should know the situation in details. Thank you in advance for your answer 

Bank of Ireland: Darren

FrancescoB wrote: »

Hello, when you say cheque from outside republic of Ireland may take longer, how long time do you exactly mean? I lodged a cashier cheque for 33.500 euros the 7th of August , I was told in the branch that it can take 4 to 6 weeks to clear, before lodging the cheque I was given al document to read where it's written 6 to 8 weeks time to clear a foreign cheque.  Now we got over the 8 weeks, i call and all they can say is that they are checking with the international department,  this is for 10 days already, so i must assume that there's no communication if the international department doesn't answer, it's like saying that a company calls his office and they don't answer!!!! I believe it's my right to know where my money are exactly and seems there's no way to know it. If I was informed that there's no time or policy to clear a cheque i wouldn't have deposit it. How do I know where my money are? I need my funds and I should know the situation in details. Thank you in advance for your answer 

Hi FrancescoB,

Thanks for getting in touch with us here.

I can confirm that the clearance time frame for foreign currency cheques would usually be between 6 to 8 weeks. If you have now gone past this time frame I'd ask you to raise this through the "Ask a question" section within the "Service Desk" tab of your 365 online profile and the advisers there will be more than happy to have a look into this transaction on your account to see what information is available on the cheque.

Thanks again,
Darren.

FrancescoB

Thanks Darren, I already did what you suggested but they have no infos,  they gave me the number of the branch manager who said he's contacting the international department without success,  I won't comment on this, I am more than sure that there's no need for it. I put a complaint I'll see if and what they answer in any case it's ridiculous that I lodge a cheque and I can't know about my money. Nothing personal I know you do your job. Could you kindly send me the link where i can find your policy for foreign cheque?

Best regards 

Francesco 

Bank of Ireland: Darren

FrancescoB wrote: »

Thanks Darren, I already did what you suggested but they have no infos,  they gave me the number of the branch manager who said he's contacting the international department without success,  I won't comment on this, I am more than sure that there's no need for it. I put a complaint I'll see if and what they answer in any case it's ridiculous that I lodge a cheque and I can't know about my money. Nothing personal I know you do your job. Could you kindly send me the link where i can find your policy for foreign cheque?

Best regards 

Francesco 

Thanks for getting back to us FarancescoB,
We wouldn't have a link with this information available. Please be assured that as soon as the complaints team have investigated into this they will contact you directly.

Thanks again,
Darren.

craig1863

I currently have an uncleared cheque in my account, which I do not expect to clear for at least another 2 days. It's an insurance firm (RSA) cheque which is due to be paid to builders for work performed under a claim. They are wanting their money before clearance. Can I withdraw funds from an uncleared cheque without penalty, or can I go back to the builders and tell them they have to wait - no choice?

Thanks
Craig

Bank of Ireland: Jennifer

craig1863 wrote: »

I currently have an uncleared cheque in my account, which I do not expect to clear for at least another 2 days. It's an insurance firm (RSA) cheque which is due to be paid to builders for work performed under a claim. They are wanting their money before clearance. Can I withdraw funds from an uncleared cheque without penalty, or can I go back to the builders and tell them they have to wait - no choice?

Thanks
Craig

Hi Craig,

Thanks for getting in touch with us. All cheques do need to be cleared before you have access to the funds. Please be advised that if it is a Bank of Ireland cheque this will be cleared within 3 working days however if the cheque is issued from another bank within the Republic of Ireland it can take up to 5 working days before the funds are cleared and available in your account.

Thanks Jen

jotspur

I have a cheque from Red C Live that was issued just over 6 months ago. Have I left it too late to lodge it to my current account?

Bank of Ireland: Lorna

Hi jotspur,

Thank you for getting in touch with us here.

If the cheque was issued over six months ago you will need to get it reissued.

Thanks,

Lorna

Fooddestroyer

Bank of Ireland: Darren wrote: »

Hi All,


We've been getting a few queries on cheques recently so we thought it would be useful to put up some general information about cheques and hopefully this can be some help to all of you.


Clearance times:

• Cheques from the same branch that they are lodged can take up to two days.
• Cheques from another Bank of Ireland branch can take up to three working days.
• Cheques from any other Banks can take up to five working days.
• Cheques from outside the Republic of Ireland may take longer.
  
  

[*]

Standard Cheques (Does not have an account payee only on cheque and is not crossed):[/font]

• If the cheque is made out to one person it can be lodged into a joint account once it is endorsed (Endorsed means that the person who the cheque is made out to signs the back of the cheque and confirm the account number that the cheque is being lodged into).
• The cheque can be lodged into a third party account once the cheque has been endorsed.
• The cheque can only be cashed in the branch it was drawn on and you must have photo ID and all criteria must be met (ie cleared funds available, no stops and correctly signed and completed).
  
  

[*]

Crossed cheques (two parallel lines written or printed anywhere on the cheque):

• All rules would be the same as a Standard Cheque, Apart from it can only be lodged into an account and cannot be cashed in any branch of Bank of Ireland.
  
  

[*]

Account Payee only (This would be said after the payee name on the cheque):

• A cheque made payable to one person can be lodged in to a joint account once it has been endorsed by the person who the cheque is made payable too.
• If the cheque is made payable to two people this will need to lodged to a joint account in both people's names.
• The cheque cannot be lodged into a third party account (even if it is endorsed).
• The cheque cannot be cashed in any branch.
  
  

[*]

Bank Drafts:

• Bank Drafts must be lodged to accounts as if they are crossed cheques.
• The clearance time for drafts is five working days.
  
  

• If you have a cheque in your married name and your account is in your maiden name, in most cases this can be lodged once the customer brings some Photo ID and their marriage certificate.
• Social Welfare cheques can only be cashed in the Post Office (with a maximum amount of 1200.00). The sort code on these cheques do relate to O'Connell St but this is purely for processing reasons and these cheques cannot be cashed in this or any branch of Bank of Ireland.
  
  

[*]


If you have any further queries please get in contact with us here.

Thank you,

Darren.

[*]
Hello Darren and Team!

I have a few cheques from Dept. of Employment Affairs and Social Protection building up that I need to address.

The cheques appear to Standard Cheques (not crossed, with '& Co.' instead), and 'drawn' from BOI O'Connell Street.

1. Should I understand from your information above that I could take them to O'Connell Street BOI with photo ID and cash them?
2. Is there a maximum number of cheques, or amount of €uro that could be cashed in one day?

Thanks.

Bank of Ireland: Alison

Hi Fooddestroyer

Thanks for checking here with us today.

I'm afraid the cheques will need to be lodged to a bank account. These type of cheques will show O'Connell St Branch, this is for processing purposes only.

(Social Welfare cheques can only be cashed in the Post Office (with a maximum amount of 1200.00). The sort code on these cheques do relate to O'Connell St but this is purely for processing reasons and these cheques cannot be cashed in this or any branch of Bank of Ireland.)

Many thanks
Alison

Fooddestroyer

Thanks Alison.

In relation to lodging cheques into a bank account then,

1. Can the cheques be lodged into another persons bank account if I sign/endorse them?

2. Does this other person's receiving bank account have to be a special type of bank account? Or more specifically, can this person's bank account be a non-resident bank account?

FD.

Bank of Ireland Reps

Thanks Fooddestroyer for coming back to us.

These type of cheques can only be lodged into an account in the persons name written on the cheque.

 Just also to add, a cheque is valid for 6 months from the date written on the cheque. If it's past this date, you would need to ask for cheque to be reissued.

Many thanks
Alison

Fooddestroyer

Bank of Ireland Reps wrote: »

Thanks Fooddestroyer for coming back to us.

These type of cheques can only be lodged into an account in the persons name written on the cheque.

 Just also to add, a cheque is valid for 6 months from the date written on the cheque. If it's past this date, you would need to ask for cheque to be reissued.

Many thanks
Alison

Thanks Alison.

In relation to your earlier reply regarding cashing Social Welfare cheques at the post office: "(Social Welfare cheques can only be cashed in the Post Office (with a maximum amount of 1200.00)"


What is the procedure for doing this?